| A Curtain Falls | | BIB | HTML | 1 | |
| Steven Pemberton | |||
| Keeping Current on SIGCHI | | BIB | HTML | 2-3 | |
| Mike Atwood | |||
| New Perspectives on HCI Education | | BIB | HTML | 4 | |
| Andrew Sears | |||
| HCI Education and Its Role in Industrial Engineering | | BIBA | HTML | 5-6 | |
| Julie A. Jacko | |||
| Researchers, practitioners, and educators in the field of human-computer
interaction are engaged in endeavors as dynamic and colorful as the variety of
people who contribute to the body of knowledge we have come to know intimately
as CHI. The knowledge base amassed by our community has been painstakingly
constructed by experts from a variety of disciplines and backgrounds who share
a common goal: to know the truth about the interactions that define mankind's
relationship with the computer. Our strength lies in our ability to draw upon
the collective wisdom of this knowledgeable and diverse group of people.
The objective of this article is to enable the CHI community as a whole to gain a bird's eye view into one of the commonly represented disciplines in the CHI community: Industrial Engineering (IE). As is the case in most disciplines, CHI is a relative newcomer to the IE discipline. This poses challenges and opportunities for people within IE to pursue solutions and extend inquiries within the CHI domain. This article explores these challenges and opportunities by first providing a historical perspective of the IE discipline. The role of CHI in IE will be pondered, and then an opportunity will be discussed that challenges researchers and educators in the IE discipline to infuse CHI into the more traditional areas of IE so the discipline can finally realize its goal of being both systems- and solutions-oriented. | |||
| Medical Applications and Documentation | | BIBA | HTML | 7-8 | |
| Harry E. Blanchard | |||
| In the column this time I will cover some domain specific standards: user interface standards which pertain to specific industries, markets, or particular aspects of user interface design. Two rapidly progressing domain specific UI standards efforts have come to my attention lately: standards for medical industry devices and standards for manuals and documentation. | |||
| The Orchestration Age | | BIBA | HTML | 9-10 | |
| Kim Vonder Haar | |||
| Something tremendously powerful is happening.
Enormous changes are underway which may soon give rise to an unprecedented era of creative expression. This era will usher in extraordinary demands for new means and methods of expression, interaction and communication. It will forge entirely new types of thinkers, whose kaleidoscopic manipulation of digital media will culminate in an explosive proliferation of innovative discoveries. This time may come to be known as The Orchestration Age. | |||
| ECSCW'97 Doctoral Colloquium | | BIB | HTML | 11-12 | |
| Zsolt Haag; Leysia Palen | |||
| Diversity Within Unity | | BIB | HTML | 13-14 | |
| Richard I. Anderson | |||
| My Kid Doesn't Need a Computer | | BIB | HTML | 15-16 | |
| Allison Druin | |||
| Putting It All Together: Towards a Pattern Language for Interaction Design | | BIBA | HTML | 17-23 | |
| Elisabeth Bayle; Rachel Bellamy; George Casaday; Thomas Erickson; Sally Fincher; Beki Grinter; Ben Gross; Diane Lehder; Hans Marmolin; Brian Moore; Colin Potts; Grant Skousen; John Thomas | |||
| Pattern languages are representations that have been used in architecture and urban design for about twenty years. They focus on the interaction between physical form and social behavior, and express design solutions in an understandable and generalizable form. But pattern languages are not simply set of patterns intended to be universally applied; instead, they are actually meta-languages which, when used in a particular situations, generate situated design languages. This report describes a CHI 97 workshop which explored the utility of pattern languages for interaction design. We discuss the workshop's rationale, the structure and process of the workshop, and some of the workshop's results. In particular, we describe some patterns developed as part of the workshop, and our consequent reflections on the use of patterns and pattern languages as lingua franca for interaction design. This report concludes with a bibliography on pattern languages and related matters that spans architecture, software design, and organizational design. | |||
| Interactive Systems for Supporting the Emergence of Concepts and Ideas | | BIBA | HTML | 24-25 | |
| Ernest Edmonds; Thomas Moran; Ellen Do | |||
| Five summary propositions:
1. The phenomenon of emergence is ubiquitous. It should be supported in
everyday tools. 2. Ideas emerge over time, often last over long periods of time, the idea is often not recognized as new until later in time. 3. Rough sketching is an important representation for affording emergence. 4. Systems should enable user to see things in different ways by providing multiple representations and suggesting alternatives. 5. Representations are used both as particular languages for individuals and to mediate collaboration among group of designers. More information is available at: http://bashful.lboro.ac.uk/chi-wshop/ | |||
| User Autonomy: Who Should Control What and When? | | BIBAK | HTML | 26-29 | |
| Batya Friedman | |||
| Autonomy is fundamental to human flourishing and self-development (Gewirth,
1978; Hill, 1991). If we also accept that technology can promote human values
(Friedman, 1997; Winner, 1985), then an important question emerges: How can we
design technology to enhance user autonomy?
In this workshop, we addressed this question. We built on the organizers' previous framework for understanding user autonomy (1) to analyze participants' research and design experiences of user autonomy in system design, (2) to characterize designs that support user autonomy, and (3) to identify design methods to enhance user autonomy. We report on those activities here. Keywords: Autonomy, Computer system design, Design methods, Ethics, Human values,
Information systems, Social computing, Social impact, Value-sensitive design | |||
| Time and the Web | | BIB | HTML | 30-33 | |
| Alan Dix | |||
| Visualizing Personal Histories | | BIB | HTML | 34-35 | |
| Ben Shneiderman | |||
| You Need a Psychologist to Teach HCI Correctly to a Computer Scientist | | BIB | HTML | 36 | |
| Paul Chesson | |||
| IT Outsourcing: Some Implications for Building Usable IT Systems | | BIB | HTML | 37-43 | |
| Robert Pedlow; Anne Miller | |||
| Computers Versus Humans | | BIBA | HTML | 44-47 | |
| Milan E. Soklic | |||
| The question is considered whether it is possible for humans to program computers that can mimic human mental activities. Vision as a perceptual process has been selected for this purpose. In order to answer this question the conceptual model called E-B-C is proposed. In the E-B-C model E, B, and C are three observational points whose metaphorical meaning can be changed. From the one aspect, E, B, and C can be understood as the eye, the brain, and the consciousness, respectively; from the other aspect, they can be seen as an input device, a data processing system, and information interpretation. In both aspects E and B imply data transformations which are crucial for the information at C. It is concluded that the process of seeing is a data reduction process, a pattern recognition process, a feature extraction process, as well as a goal oriented process. These features can not be described sufficiently in terms of computational processes that are carried out on present-day computers. A list of some classic papers is given in the references. | |||
| "User-Centered Requirements: The Scenario-Based Engineering Process," by | | BIB | HTML | 48 | |
| Karen McGraw; Karan Harbison; Jill A. Loukides | |||
| An HCI Reading List | | BIB | HTML | 49-64 | |
| Andrew Sears | |||
| Adhoc Committee on ACM Societies: Draft Report | | BIB | HTML | 65-70 | |
| SIGCHI News | | BIB | HTML | 71-79 | |
| SIGCHI Conferences | | BIB | HTML | 80 | |
| Gerrit C. van der Veer | |||
| SIGCHI Kits for Students | | BIBA | HTML | 80 | |
| Barbee Teasley | |||
| SIGCHI is pleased to offer HCI educators the opportunity to distribute free kits of sample SIGCHI and ACM publications to your students. The packets are aimed at introducing your students to the rich variety of resources SIGCHI and ACM makes available to its members, and to the HCI community. | |||
| Report on the Financial Status of ACM SIGCHI | | BIB | HTML | 81-82 | |
| Jean Scholtz | |||
| CHI 98: A Conference Preview | | BIB | HTML | 83-84 | |
| Peter Stevens | |||
| CHI 98 Workshops | | BIB | HTML | 85-90 | |
| Snoozing | | BIB | HTML | 95 | |
| Lon Barfield | |||
| Flags are Not Languages | | BIB | HTML | 96 | |
| Steven Pemberton | |||
| Not With a Whimper | | BIB | HTML | 1 | |
| Steven Pemberton | |||
| Action Required From You! | | BIB | HTML | 2-3 | |
| Mike Atwood; Guy Boy | |||
| SIGCHI International Advisory Task Force | | BIBA | HTML | 4-8 | |
| Guy Boy | |||
| SIGCHI has established an International Advisory Task Force to help address issues of the internationalization of the organization. The task force has 27 participants from Europe, Asia, Latin America and North America. The task force was established by the SIGCHI Executive Committee at its May meeting. The following are recommendations that were discussed and approved by the SIGCHI Executive Committee in December 1997. | |||
| A Psychologist Astray in Computer Science | | BIB | HTML | 9-13 | |
| Marilyn Mantei-Tremaine | |||
| Update on Recent HCI and Usability Standards | | BIBA | HTML | 14-15 | |
| Harry E. Blanchard | |||
| The column this month will be a brief update on the status of Human-Computer
Interaction standards. I will return to more detailed surveys of specific
committees and subjects in my next column.
Just when I thought the proliferation of activity on user interface topics in standards bodies was subsiding, recent months have shown that there's as much activity as there ever has been. | |||
| Universal Design | | BIB | HTML | 16-17 | |
| Frank Marchak | |||
| Reaching Out and Being Reached | | BIBA | HTML | 18-19 | |
| Richard I. Anderson | |||
| Is your Local SIG reaching those it should be reaching? Has it reached you?
Are you reaching those within your local HCI community you desire to reach?
Have you been able to reach leaders of and information about your Local SIG?
Facilitating "reaching out and being reached" is an important part of what Local SIGs are about. What can Local SIGs do to achieve this? What can you do? | |||
| Two Weeks in the Life of a Technology Teacher | | BIB | HTML | 20-21 | |
| Angela Boltman | |||
| The Graphical User Interface: An Introduction | | BIB | HTML | 22-26 | |
| Bernard J. Jansen | |||
| Toward an HCI Research and Practice Agenda based on Human Needs and Social Responsibility | | BIB | HTML | 27-29 | |
| Michael J. Muller; Cathleen Wharton | |||
| Speech User Interface Design Challenges | | BIB | HTML | 30-34 | |
| Susan Boyce; Demetrios Karis; Amir Mane; Nicole Yankelovich | |||
| Graphical User Interfaces For Hierarchies | | BIB | HTML | 35-36 | |
| Louis C. Vroomen | |||
| ESP 7: Empirical Studies of Programmers | | BIB | HTML | 37-39 | |
| Jean Scholtz | |||
| Tailorable Groupware | | BIB | HTML | 40-42 | |
| Anders Morch; Oliver Stiemerlieng; Volker Wulf | |||
| Usability Engineering 2: Measurement and Methods | | BIB | HTML | 43-45 | |
| Laura L. Downey; Sharon J. Laskowski; Elizabeth A. Buie; William E. Hefley | |||
| An Introduction to the Special SIGCHI Bulletin Issue | | BIB | HTML | 46-47 | |
| James R. Miller | |||
| The ATG Knowledge Management Technologies Laboratory | | BIBA | HTML | 48-50 | |
| Daniel M. Russell | |||
| The Knowledge Management Technologies was a collection of groups working
toward a common goal: create the next generation of tools to give Mac users the
ability to access and manipulate ever larger and more sophisticated kinds of
information.
The lab had five areas, each with a distinct mission. In its structure, the lab took on a variety of ways to approach the issues of knowledge management. | |||
| An Overview of the ATG Intelligent Systems Program | | BIB | HTML | 51-52 | |
| James R. Miller | |||
| From Documents to Objects: An Overview of LiveDoc | | BIB | HTML | 53-58 | |
| James R. Miller; Thomas Bonura | |||
| Drop Zones: An Extension to LiveDoc | | BIB | HTML | 59-63 | |
| Thomas Bonura; James R. Miller | |||
| An Architecture for Content Analysis of Documents | | BIBA | HTML | 64-71 | |
| Branimir Boguraev; Christopher Kennedy; Sascha Brawer | |||
| We present a generalised architecture for document content management, with particular emphasis on component functionalities and reconfigurability for different content management tasks. Natural language technologies are encapsulated in separate modules, which then can be customised and tailored for the specific requirements of the type of document, depth of analysis, and detail of output representation, of different document analysis systems. The versatility of the architecture is illustrated by configuring it for two diverse tasks: analysing technical manuals to instantiate databases for on-line assistance, and deriving topically-rich abstractions of content of arbitrary news stories. | |||
| Dynamic Document Presentation | | BIB | HTML | 72-77 | |
| Branimir Boguraev; Rachel Bellamy | |||
| An Online Digital Photography Course for High School Teachers | | BIB | HTML | 78-81 | |
| Bonnie Nardi; Brian Reilly; Reinhold Steinbeck | |||
| Hit Squads & Bug Meisters | | BIB | HTML | 82-84 | |
| Shilpa V. Shukla | |||
| Beyond Search: The Information Access Research Group at Apple | | BIB | HTML | 85-89 | |
| Daniel E. Rose | |||
| User Experience Research Group | | BIBA | HTML | 90-94 | |
| Daniel M. Russell | |||
| The idea of user experience is to take care of, account for, design and
consider everything the user uses. Creating a useful and enriching user
experience is an encompassing goal that necessarily crosses specialty
boundaries in the pursuit of a single, unified, coherent experience of the
computational.
The User Experience Research group was formed within Apple's research labs as a multidisciplinary group to study and design new kinds of complete user experiences. | |||
| Rapid Prototyping of Awareness Services Using a Shared Information Server | | BIBA | HTML | 95-101 | |
| William F. Walker | |||
| Effective work groups have always relied on peripheral awareness of each other's activities, such as sounds leaking under office doors and casual encounters in the hallway. Technology encourages the distribution of human communities but denies them the communal awareness provided by physical proximity. Groupware applications are emerging as a means of supplanting or augmenting the traditional awareness mechanisms. Requirements for such systems vary widely with the nature of the groups to be interconnected and individual tastes, often leading to narrow solutions. The SharedInfoServer simplifies groupware development, supports diverse information types, and encourages experimentation. Several prototypes using the server have been constructed and deployed within Apple's Advanced Technology Group. | |||
| Interaction-Driven Speech Input | | BIB | HTML | 102-105 | |
| Jerome R. Bellegarda | |||
| The ATG Learning Communities Laboratory: An Overview | | BIB | HTML | 106-107 | |
| N. Rao Machiraju | |||
| Learning Conversations | | BIB | HTML | 108-112 | |
| Rachel Bellamy; Kristina Woolsey | |||
| In Search of Design Principles for Tools and Practices to Support Communication within a Learning Community | | BIB | HTML | 113-118 | |
| Stephanie Houde; Rachel Bellamy; Laureen Leahy | |||
| Interface Issues in Text Based Chat Rooms | | BIBA | HTML | 119-123 | |
| Brian J. Roddy; Hernan Epelman-Wang | |||
| Text based chat rooms are the simplest and most common chat rooms in use. In spite of their popularity, the text based chat rooms of today have the same fundamental problem of their ancestors: they are not designed to handle multiple, concurrent conversations and therefore they break down when enough users are involved. In our project we set out to design innovative interfaces to address this problem. This paper describes our proposed solutions, presents results from user testing and discusses the lessons learned. | |||
| ATG Education Research: The Authoring Tools Thread | | BIB | HTML | 124-133 | |
| Jim Spohrer | |||
| Unfamiliar Ground: Designing Technology to Support Rural Healthcare Workers in India | | BIBA | HTML | 134-143 | |
| Mike Graves; Sally Grisedale; Alexander Grunsteidl | |||
| To broaden the reach of effective computing support into new environments requires different technologies from those we are accustomed to designing and using. One of the key aspects of the India Healthcare Project is to confront unfamiliar conditions and contexts in order to prototype effective hand-held computing support for rural Indian healthcare workers. The project involves introducing a technology relatively new to us (Newton), with unfamiliar characteristics (size, display, pen-input), to a community of users with which we were initially totally unfamiliar, doing a job about which we knew virtually nothing. Additionally, we needed to localize Newton software and the MessagePad hardware for Indian languages and physical conditions. In this paper, we lay out the challenges associated with such an undertaking, the strategies we have adopted, the current chronology of the project, some aspects of our current design, and our preliminary findings from field testing. | |||
| A History of the Apple Human Interface Group | | BIB | HTML | 144-146 | |
| S. Joy Mountford | |||
| Discourse Architecture | | BIB | HTML | 147-151 | |
| Jed Harris; Austin Henderson | |||
| SIGCHI News | | BIB | HTML | 152-153 | |
| Key States in Ranges | | BIB | HTML | 159 | |
| Lon Barfield | |||
| Teenagers, Sex Education and Microsoft | | BIB | HTML | 160 | |
| Steven Pemberton | |||
| New Developments | | BIB | HTML | 1 | |
| Steven Pemberton | |||
| ACM SIGCHI Program Review | | BIB | HTML | 2-6 | |
| Mike Atwood; Guy Boy | |||
| Designing Design Education | | BIB | HTML | 7-10 | |
| Daniel Boyarski | |||
| Change, Information and Understanding | | BIB | HTML | 11-15 | |
| Millicent Cooley | |||
| Standards for Usability Testing | | BIB | HTML | 16-17 | |
| Harry E. Blanchard | |||
| "Brought To You By..." | | BIB | HTML | 18-19 | |
| Richard I. Anderson | |||
| How Did You Get To Doing What You Do? | | BIB | HTML | 20-22 | |
| Allison Druin | |||
| Recommended Readings | | BIB | HTML | 23-25 | |
| David Crow; Jim Jansen; Erika Orrick | |||
| The User Interface in Text Retrieval Systems | | BIBA | HTML | 26-29 | |
| Offer Drori | |||
| Ever since the advent of on-line computer systems, the development of the
user interface has been a key issue in research and applications. The main
function of the user interface is to mediate between the system operator and
the computer programs that run the information systems.
The nature of the interface required by information systems and the functions with which it must provide the user has been studied. It can be said that there are certain rules to be adhered to in the design of any information system, and that there are certain rules characteristic of specific information systems only. (MicrosoftG, 1995) (Galitz, 1994) (MicrosoftU, 1995) (Shneiderman, 1998). The aim of this article is to define the user interface characteristic of text retrieval systems, which generally differ in nature from other information systems. | |||
| The Effects of Visual Proxemic Information in Video Mediated Communication | | BIBAK | HTML | 30-39 | |
| David Grayson; Lynne Coventry | |||
| One of the simplest examples of non-verbal communication is that of
proximity, i.e. the distance at which conversants stand (or sit) from each
other when interacting. This is known to be guided by certain social rules
which take into account personal relationships, culture, personality and the
purpose of the discussion, violation of which leads to various psychological
and behavioural effects.
One such effect is persuasion. Sales people will tend to approach customers closer than other business people. Video has in the past been shown to lead to more effective negotiation and bargaining than audio only conditions in experimental tasks. So far though, it remains unknown whether or not similar effects of proximity exist within video-mediated communication -- or indeed even whether or not proximity can be conveyed through video. This study investigates the role of the proxemic information within the video image in a formal persuasion environment using both subjective and objective measures of attitude and behaviour. A simulation of a customer seeking financial advice from an advisor across a live video link had two proxemic conditions -- the image of the advisor appearing either very close or far away. Subjective impressions of both the task and technology were analysed by questionnaire and showed no subjective differences between conditions. Structural analysis of the dialogues however, indicated customers to be more interactive in the close condition. When the advisor appeared close the customer spoke more often, said more, took longer and made more instances of overlapping speech. The similarity between these results and those of familiarity studies are discussed and a hypothesis of perceived close proximity resulting in perceived familiarity is offered. The study shows that proxemic information is preserved in video conferencing and produces effects similar to those of face-to-face interactions but less pronounced. This is explained by the video conveying only visual proxemic information compared to the multimodal information available in face-to-face interaction. Keywords: Proxemics, Video-mediated communication, Banking, Dialogue, Turn-taking,
Familiarity | |||
| As We May Communicate | | BIBAK | HTML | 40-44 | |
| Carson Reynolds | |||
| The purpose of this article is to critique and reshape one of the
fundamental paradigms of Human-Computer Interaction: the workspace. This
treatise argues that the concept of a workspace -- as an interaction metaphor
-- has certain intrinsic defects. As an alternative, a new interaction model,
the communication space is offered in the hope that it will bring user
interfaces closer to the ideal of human-computer symbiosis. Keywords: Workspace, Communication space, Human-computer interaction | |||
| "User Interface Design: Bridging the Gap," edited by Larry E. Wood | | BIB | HTML | 45-46 | |
| Carl Zetie | |||
| SIGCHI News | | BIB | HTML | 47-62 | |
| SIGCHI Conferences | | BIB | HTML | 63 | |
| Gerrit van der Veer | |||
| CHI 99: The CHI Is the Limit | | BIB | HTML | 64-65 | |
| Mark Altom; Marian Williams | |||
| Protocols for Commerce | | BIB | HTML | 71 | |
| Lon Barfield | |||
| Mysteries Worth Pondering | | BIB | HTML | 72 | |
| Steven Pemberton | |||
| CHI 98 | | BIB | HTML | 1 | |
| Steven Pemberton | |||
| Challenges and Opportunities | | BIB | HTML | 2-3 | |
| Mike Atwood; Guy Boy | |||
| Local SIGs Achieve Visibility at CHI 98 | | BIBA | HTML | 4-5 | |
| Richard Anderson | |||
| In my first Local SIGs column -- the column that appeared two years ago in
October of 1996, I included a section entitled, "A New CHI Conference
Challenge: Greater Local SIGs Visibility," and I wrote: "That you may have
attended a CHI conference and not found out about local chapter activities or
opportunities near you is something I hope to change."
I am delighted to report that, thanks to many, SIGCHI local chapters achieved the visibility they deserve at CHI 98. | |||
| A Look Back and a Look Forward | | BIB | HTML | 6-8 | |
| Allison Druin | |||
| HCI Education and CHI 98 | | BIB | HTML | 9-15 | |
| Marian G. Williams; Andrew Sears | |||
| The SIGCHI International Issues Committee | | BIBA | HTML | 16-18 | |
| David G. Novick | |||
| Forty-three people from fifteen countries participated in the CHI 98 special interest group on the SIGCHI International Issues Committee: Taking Action. Three people contributed to the SIG via e-mail. This SIG's principal goals were to inform the CHI community about the creation of the SIGCHI International Issues Committee, to encourage broad participation in the committee's activities, and to develop an action plan for the committee in carrying out the SIGCHI Executive Committee's recommendations. David G. Novick organized the SIG and served as facilitator. In its group discussion, SIG participants identified key issues and proposed means of responding to these issues. | |||
| World Wide Web Special Interest Area | | BIB | HTML | 19-21 | |
| Keith Instone | |||
| Outside Looking In at CHI 98 | | BIB | HTML | 22-23 | |
| Shannon Ford | |||
| Being a Student Volunteer at CHI 98 | | BIB | HTML | 24-26 | |
| David Crow; Farouk Meghji; Erika Orrick | |||
| CHI 98: An Interview with the Conference Chairs | | BIB | HTML | 27-29 | |
| Steven Pemberton | |||
| Unifying HCI: The Impossible Possibility: The CHI 98 Basic Research Symposium | | BIBA | HTML | 30-32 | |
| Joseph A. Konstan; Jane Siegel | |||
| On April 19 and 20, for the seventh consecutive year, a group of researchers from the CHI community gathered for a symposium devoted to fundamental issues in research. It can be both invigorating and intimidating to attempt to capture two days worth of vigorous discussion in a few pages. We know we cannot fully succeed, but it revives the spirit of the event to try. In this article, we attempt to relate some of the background of the event, its structure and formal content, and a glimpse at the discussions and interactions that filled two days. | |||
| Incorporating Work, Process and Task Analysis into Commercial and Industrial Object-Oriented Systems Development | | BIBAK | HTML | 33-36 | |
| John Artim; Mark van Harmelen; Keith Butler; Jan Gulliksen; Austin Henderson; Srdjan Kovacevic; Shijian Lu; Scott Overmyer; Ray Reaux; Dave Roberts; Jean-Claude Tarby; Keith Vander Linden | |||
| In this paper, we report on the results of the CHI98 workshop on task,
process and work analysis coupled with object modeling. This workshop was a
follow-up to a CHI97 workshop of the same topic. This year's workshop took as
its starting point the summary paper and framework created in last year's
workshop. The goal of this year's workshop was to bridge the conceptual gulf
between current HCI practice and current development practice. The result of
this workshop is a proposed set of extensions to UML, a key standard in the
object-oriented development community. Keywords: Task analysis, Process analysis, Object modeling, Use case modeling, User
interface design, UML | |||
| Designing User Interfaces for Safety Critical Systems | | BIB | HTML | 37-39 | |
| Philippe Palanque; Fabio Paterno; Bob Fields | |||
| From Task to Dialogue: Task-Based User Interface Design | | BIBA | HTML | 40-42 | |
| Birgit Bomsdorf; Gerd Szwillus | |||
| Developing user interfaces is no more a mere technical software development
task; successful user interface design has to be interdisciplinary, taking into
account other aspects, such as psychological, social, organisational, and
cognitive aspects. It is generally accepted that the tasks, the user has to
fulfil with a system to be developed should play an important role in its
design. Knowing the user's tasks enables the designer to construct user
interfaces reflecting the tasks' properties, including efficient usage
patterns, easy-to-use interaction sequences, and powerful assistance features.
As a consequence, task modelling becomes a central part of the user interface design process. To accomplish this a systematic transition has to exist from task identification to user interface construction. | |||
| Hyped-Media to Hyper-Media: Toward Theoretical Foundations of Design, Use and Evaluation | | BIBA | HTML | 43-45 | |
| N. Hari Narayanan | |||
| The goal of this workshop was to explore emerging theoretical foundations of design, use and evaluation of interactive hypermedia systems. | |||
| Too Much of a Good Thing? Identifying and Resolving Bloat in the User Interface | | BIB | HTML | 46-47 | |
| Leah Kaufman; Brad Weed | |||
| Beyond Internet Business-as-Usual | | BIBA | HTML | 48-52 | |
| Patrick Steiger; Markus Stolze; Michael Good | |||
| The number of Internet users and the volume of on-line business is growing
rapidly. For example, the Spring 97 CommerceNet/Nielsen Media Demographics and
Electronic Commerce Study reports that nearly a quarter of the US and Canadian
population over 16 years of age (more than 50 million persons) have recently
used the Internet -- twice the number reported in the Fall of 1995 [4].
Another study by International Data Corp., a research firm in Framingham, Mass,
reports that $1.2 billion in goods and services were sold directly over the Web
in 1996, a figure which they expect to increase to $91.1 billion by the year
2000 [2]. Despite this success, Internet commerce as we know it today must
become better adapted to the growing needs of buyers and merchants on the
Internet to better exploit the opportunities of electronic media.
The goal of the workshop was to understand the needs of buyers and merchants in electronic markets, to discuss the state-of-the-art in Internet commerce, and to identify open issues that require more research. | |||
| Learner-Centered Design: Specifically Addressing the Needs of Learners | | BIBA | HTML | 53-55 | |
| Sherry Hsi; Elliot Soloway | |||
| The first workshop on learner-centered design gathered together 21 participants at CHI 98 in Los Angeles. For a 1-day workshop, our agenda was ambitious. Our goals were to synthesize a shared understanding of an emerging area of HCI that specifically addresses learners and education beyond the design principles borne of research on routine cognitive tasks, walk-up systems, and groupware, and to begin to think deeply about "how to design for learning?" We were successful in bringing many central issues the surface and well as common approaches of HCI practitioners and education research/learning technology designers. Yet, we reached consensus on few issues and recognized the need for the community of LCD designers to better identify novel differences between current methods employed in UCD and the weaknesses of UCD approaches to solve learning and schooling issues at all levels. The workshop results further motivate LCD practitioners to pursue future gatherings on this topic. | |||
| User Interfaces for Computer-Based Patient Records | | BIB | HTML | 56-58 | |
| Tom Brinck; Gary York | |||
| HCI in the Classroom: The CHI'98 Development Consortium | | BIBA | HTML | 59 | |
| Jurgen Koenemann; Allison Druin; Angela Boltman | |||
| Each year the CHI conference reaches out to new communities that have an interest in learning more about CHI and that can teach CHI more about them. The Development Consortium (DC) at CHI 98 brought together selected educators from five countries that shared their views on HCI issues in educational settings. This year, DC participants attended a pre-conference workshop, took part in the CHIkids tutorial and CHIkids program, participated in regular CHI conference activities, and reflected on their experiences in a final session. | |||
| The CHI 98 Doctoral Consortium | | BIBA | HTML | 60-61 | |
| Deborah A. Boehm-Davis | |||
| The Doctoral Consortium (DC) is a pre-conference event sponsored by SIGCHI. The DC is a closed session that provides an opportunity for doctoral students to explore their research interests in an interdisciplinary workshop with established researchers in a group setting. The participants receive feedback on current research and guidance for future research directions. The consortium also aims toward the development of a supportive community of scholars while contributing to the conference goals through interaction with other researchers and participation in conference events. Consortium participants are invited based on their dissertation proposals, and reflect the wide range of disciplines within HCI research. The selection of participants is based primarily on the quality of their dissertation proposal (as described in their submission to the DC) and on the extent to which the dissertation represents the study of an HCI issue. Consideration is also given to representing students at different stages of the dissertation process, with a preference for students who have just had their proposal approved. | |||
| Making Technology Accessible for Older Users | | BIBA | HTML | 62-65 | |
| Beth Meyer; Wendy A. Rogers; Matthias Schneider-Hufschmidt; Gregory Grace; Victoria A. Spaulding-Johnson; Sherry E. Mead | |||
| The proportion of the world's population that is over age 60 has grown
dramatically and continues to increase. The World Health Organization
estimates that, by the year 2020, 24% of Europeans will fall into this age
group, along with 23% of North Americans and 17% of East Asians [4].
Furthermore, at least in Europe, older people tend to have more per capita
income than younger people do, making them an important market for consumer
products.
This growing segment of the population is increasingly exposed to computers and various forms of computer technology, both from interest and from necessity [2]. Finally, older adults do have unique usability needs. For example, older people had more trouble finding information in a Web site than younger people [1]. Older mouse users found it more difficult to hit targets, though this effect could be reduced with design interventions [3]. Aging can particularly affect how consumers use industrial designs. Fortunately, designs created to make technology accessible to older users often have some benefit for younger users as well (e.g., [3]). For these reasons, it is critical that the HCI community understand how aging affects computer usability. Towards that end, on April 21, 1998, we conducted a Special Interest Group (SIG) devoted to issues of aging and use of technology. The goal of this SIG was to bring designers together with researchers in the field of aging and human factors, in order to share knowledge and discuss issues in real-world interface design. | |||
| HCI Solutions for Managing the IT Infra-Structure | | BIBA | HTML | 66 | |
| Thomas M. Graefe; Dennis Wixon | |||
| In a kick-off Special Interest Group (SIG) at CHI 97, participants focused
on key design challenges in the domain of network and system management. At
the conclusion of the CHI 97 SIG the group decided it would be helpful to
continue to meet and to provide a forum for exploring solutions to these key
design challenges.
The CHI 98 SIG provided an opportunity for over 30 HCI practitioners and researchers in the management domain to share information about work in several key areas. | |||
| Competitive Testing Issues and Methodology | | BIB | HTML | 67-70 | |
| Kristyn Greenwood; Suzy Czarkowski | |||
| Persuasive Computing | | BIBA | HTML | 71-72 | |
| BJ Fogg; Daniel Bedichevsky; Jason Tester | |||
| At CHI 98 just over 40 people attended a special interest group meeting on persuasive computing ("captology"). About half the participants came from industry and half from academics. Despite the early hour for the meeting, the event seemed to be a useful 90 minutes for learning, sharing, and networking with others interested in persuasive computing. | |||
| So You Want to be a User Interface Consultant | | BIBA | HTML | 73-74 | |
| Austin Henderson; Jeff Johnson | |||
| This Special Interest Group had three purposes:
1. to provide CHI professionals with insight into the challenges and rewards of
being a CHI consultant, 2. to provide consultants with an opportunity to discuss issues, and 3. to explore what role SIGCHI might play in supporting the consultants as a subcommunity within SIGCHI. | |||
| HCI / SIGCHI Issues for Policy '98 | | BIBA | HTML | 75-76 | |
| Austin Henderson | |||
| This Special Interest Group was occasioned by the then-impending occurrence
of the Policy'98, ACM's first conference on engaging United States
policy-making. Since Policy'98 was to follow CHI 98 so closely, many who
attended CHI 98 would not be able to attend Policy'98. Therefore this SIG was
intended to provide attendees at CHI 98 with the opportunity to consider issues
that should be addressed at Policy'98, to enable those who are attending, some
of whom would take an active part in this SIG, to carry these issues to
Policy'98.
This Special Interest Group had four purposes: 1. to provide CHI participants with an opportunity to discuss policy issues that are of concern to SIGCHI, 2. to provide those attending Policy'98 with a SIGCHI perspective on Policy issues, and particularly to consider the issues from the perspective of a global organization, 3. to address the question of whether SIGCHI should involve itself in policy-making issues, and 4. to explore what role SIGCHI might play in supporting those within SIGCHI who are concerned with policy-making world-wide. | |||
| Policy '98: Implications for SIGCHI | | BIB | HTML | 77-79 | |
| Austin Henderson | |||
| New Publications of Interest | | BIB | HTML | 79 | |
| Karen L. McGraw | |||
| The Celebration Continues HCIL 98 Trip Report | | BIB | HTML | 80-82 | |
| Tonya Sullivan; Jeff Merhout; Jean B. Gasen | |||
| AVI '98: Advanced Visual Interfaces -- An International Working Conference | | BIBA | HTML | 83-84 | |
| H. Rex Hartson | |||
| As described by Stefano Levialdi, the conference General Chair, the objectives of AVI'98 were to embrace both formal methods and concrete applications pertaining to information visualization, graphical and pictorial communication tools, virtual reality, multimedia, the Web, visual languages, adaptive interfaces, and metaphors. All this, and more, was brought together under a common interest in the design, evaluation, and management of visual interfaces at AVI'98. | |||
| Representations in Interactive Software Development: The First International Worlkshop | | BIB | HTML | 85-87 | |
| Hilary Johnson; Peter Johnson; Eamonn O'Neill | |||
| CVE'98: Collaborative Virtual Environments | | BIB | HTML | 88-89 | |
| Dave Snowdon; Elizabeth F. Churchill | |||
| SIGCHI Annual Report | | BIB | HTML | 90-93 | |
| Mike Atwood | |||
| SIGCHI Needs You! A Call for Volunteers | | BIBA | HTML | 94-95 | |
| Robert Mack; Allison Druin; David Riederman; Jean Scholtz; Cathleen Wharton | |||
| Volunteers are the lifeblood of SIGCHI: ACM's Special Interest Group on Computer-Human Interaction. SIGCHI is governed by an all-volunteer, elected Executive Committee which oversees conference activities, finances, publications and general operations. Volunteers organize annual CHI conferences, review papers, and organize conference venues like Panels and Workshop. Volunteers have built and maintained SIGCHI's electronic infrastructure, including Web site, e-mail lists, and databases for organizing technical programs and services for its membership, and the world-wide HCI community. As SIGCHI grows, it retains the services of professional services for its operations which permits the volunteer community to concentrate on advancing the profession. But in the end everything SIGCHI accomplishes is the direct result of volunteer input. And SIGCHI needs more of you. | |||
| SIGCHI News | | BIB | HTML | 96-106 | |
| Video Conferencing | | BIB | HTML | 111 | |
| Lon Barfield | |||
| The Screen is Not Paper | | BIB | HTML | 112 | |
| Steven Pemberton | |||