| Scents and sensibility | | BIB | Full-Text | 4 | |
| Steven Pemberton | |||
| Ten years of interactions | | BIB | Full-Text | 6-7 | |
| What's happening | | BIB | Full-Text | 9-10 | |
| Marisa Campbell | |||
| Reading patterns and usability in visualizations of electronic documents | | BIB | Full-Text | 11-12 | |
| Kasper Hornbaek; Erik Frokjaer | |||
| Are agile methods good for design? | | BIB | Full-Text | 14-23 | |
| John Armitage | |||
| To innovate or not to innovate... | | BIB | Full-Text | 24-31 | |
| Lyle Kantrovich | |||
| Digging in the wrong spot | | BIBA | Full-Text | 32-39 | |
| Larry Marine | |||
| Ever feel that you were spinning your wheels improving an interface? You made change after change, enhancement after enhancement, all based on design guidelines and usability testing -- but nothing seemed to move the product very far toward helping your users accomplish their goals. Maybe you had your sights set on the wrong target. Maybe you were digging in the wrong spot. In this Whiteboard, Larry Marine describes two kinds of digging spots -- one straightforward and one less obvious -- and explains why and how to dig for the more elusive treasure. -- Elizabeth Buie | |||
| The next revolution: vehicle user interfaces | | BIBA | Full-Text | 40-47 | |
| Aaron Marcus | |||
| Imagine having to think about safety, usability, and aesthetics issues for the user interface of a two-ton mobile device hurtling through space at 100 km/hr. Now you get the picture. | |||
| Making Scents: aromatic output for HCI | | BIB | Full-Text | 48-61 | |
| Joseph Jofish Kaye | |||
| Foraging a la carte: an appetite for popup menus? | | BIB | Full-Text | 63-64 | |
| William Hudson | |||
| Books | | BIB | Full-Text | 65-66 | |
| James Kalbach | |||
| CHI 2004 | | BIB | Full-Text | 67-70 | |
| Marisa Campbell | |||
| Scratching someone else's itch: (why open source can't do usability) | | BIBA | Full-Text | 72 | |
| Steven Pemberton | |||
| Every good work of software starts by scratching a developer's personal
itch.
-- Eric Raymond,
The Cathedral and the Bazaar
There's a closely related issue, however that I don't know how to solve yet without a big player with a lot of money, which is doing systematic user interface end user testing. We're not very good at that yet, we need to find a way to be good at it. -- Eric Raymond, Why Open Source will Rule | |||
| The development consortium | | BIB | Full-Text | 4 | |
| Steven Pemberton | |||
| Collaboration usability analysis: task analysis for groupware usability evaluations | | BIB | Full-Text | 7-8 | |
| David Pinelle; Carl Gutwin; Saul Greenberg | |||
| Remote possibilities?: international usability testing at a distance | | BIB | Full-Text | 10-17 | |
| Susan Dray; David Siegel | |||
| BabelVision: better image searching through shared annotations | | BIB | Full-Text | 18-26 | |
| Ken Haase; David Tames | |||
| Patterns within patterns | | BIB | Full-Text | 28-34 | |
| Aaron Marcus | |||
| Accessibility: it's not just for disabilities any more | | BIBA | Full-Text | 36-41 | |
| Larry Hull | |||
| Many of us think of Web accessibility in terms of accommodating users with disabilities, particularly visual disabilities. Larry Hull sees it as a wee bit more than that. In this Whiteboard he tells us why, and proposes a different way of addressing accessibility -- an approach that just might surprise us. -- Elizabeth Buie | |||
| Can HCI shape the future of mass communications? | | BIB | Full-Text | 44-47 | |
| Nico Macdonald | |||
| From customization to ubiquitous personalization: digital identity and ambient network intelligence | | BIB | Full-Text | 48-50 | |
| Norman Lewis | |||
| Main HCI issues for the design of interfaces for ubiquitous interactive multimedia broadcast | | BIB | Full-Text | 51-53 | |
| Anxo Cereijo Roibias; Riccardo Sala | |||
| There's no such thing as an "average" user | | BIB | Full-Text | 54 | |
| Neil F. Budde | |||
| E-mail and ease of use: a preferred method of mass communication with Internet users | | BIB | Full-Text | 55-56 | |
| Mark Hurst | |||
| Anthropomorphizing mass communication | | BIB | Full-Text | 57-ff | |
| Nick Bryan-Kinns; Peter Broadbent | |||
| Imagining tomorrow's news | | BIB | Full-Text | 58 | |
| Dan Gillmor | |||
| Audience design: interacting with networked media | | BIB | Full-Text | 60-63 | |
| Ann Light | |||
| What recreational telephone conferencing can teach us about the future of mass communications | | BIB | Full-Text | 63-67 | |
| Darren Reed | |||
| Can HCI deliver on its promise? | | BIB | Full-Text | 65 | |
| Andrew Zolli | |||
| Networked information services in context-sensitive environments | | BIB | Full-Text | 67-69 | |
| Giles Rollestone | |||
| HCI can raise the level of discourse on the Web | | BIB | Full-Text | 70 | |
| Michael Schrage | |||
| Meta-design for sensible information | | BIB | Full-Text | 71-73 | |
| Louis Weitzman | |||
| A need to commune | | BIB | Full-Text | 74-75 | |
| Ann Light | |||
| The future's here;: it's just unevenly distributed | | BIB | Full-Text | 76-79 | |
| Lorenzo Wood; Luke Skrebowski | |||
| HCI and mass communications: assessing the road ahead | | BIB | Full-Text | 80-81 | |
| Andrew Zolli | |||
| Attention deficit disorder | | BIB | Full-Text | 81-84 | |
| Luke Skrebowski | |||
| Applying research to design: bridging a widening gap | | BIB | Full-Text | 85-86 | |
| William Hudson | |||
| Books | | BIB | Full-Text | 87-88 | |
| Kim Goodwin | |||
| A little personalization goes a long way | | BIB | Full-Text | 4 | |
| Steven Pemberton | |||
| What's happening | | BIB | Full-Text | 7-8 | |
| Marisa Campbell | |||
| Patterns of cooperative interaction: linking ethnomethodology and design | | BIB | Full-Text | 9-10 | |
| David Martin; Ian Sommerville | |||
| Making the business our business: one path to value-added HCI | | BIB | Full-Text | 12-17 | |
| Gitte Lindgaard | |||
| In praise of tweaking: a wiki-like programming contest | | BIB | Full-Text | 18-23 | |
| Ned Gulley | |||
| User-experience planning for corporate success | | BIB | Full-Text | 24-27 | |
| Aaron Marcus | |||
| Are you positive? | | BIBA | Full-Text | 28-33 | |
| Aaron Sklar; David Gilmore | |||
| When someone says "design evaluation," what comes to your mind? I'll bet that, like me, you probably think first of the process of identifying a design's flaws and inadequacies. David Gilmore and Aaron Sklar think otherwise. Calling on us to take inspiration from a recent movement in psychology, David and Aaron urge the usability profession to adopt a positive attitude, to enlarge our focus from problem sniffing to a broader scope that includes appreciating design goodness where it already exists. -- Elizabeth Buie | |||
| Personalizing shared ubiquitous devices | | BIB | Full-Text | 34-43 | |
| David M. Hilbert; Jonathan Trevor | |||
| My place or yours: use and abuse of research facilities | | BIB | Full-Text | 45-46 | |
| William Hudson | |||
| Books | | BIB | Full-Text | 47-49 | |
| Gerard Torenvliet | |||
| SIGGRAPH 2004 | | BIB | Full-Text | 51-54 | |
| Marisa Campbell | |||
| VUIs: where the rubber hits the road | | BIB | Full-Text | 56-ff | |
| Brian Ganninger | |||
| Banking | | BIB | Full-Text | 4 | |
| Steven Pemberton | |||
| What's happening | | BIB | Full-Text | 7-8 | |
| Marisa Campbell | |||
| DateLens: a fisheye calendar interface for PDAs | | BIB | Full-Text | 9-10 | |
| Benjamin B. Bederson; Aaron Clamage; Mary P. Czerwinski; George G. Robertson | |||
| Insights on outsourcing | | BIB | Full-Text | 12-17 | |
| Aaron Marcus | |||
| Mixing disciplines in anticipation of convergence: a curriculum for teaching interaction design to industrial designers | | BIB | Full-Text | 18-23 | |
| Jon Kolko | |||
| Describing usability problems: are we sending the right message? | | BIB | Full-Text | 24-29 | |
| Joseph S. Dumas; Rolf Molich; Robin Jeffries | |||
| Premium usability: getting the discount without paying the price | | BIBA | Full-Text | 30-37 | |
| Jeff Sauro | |||
| The debate rages. "Formal usability testing costs too much," says one side.
"We need methodological rigor," maintains the other. "You can find the
important problems with just five users," insists the first. "Such a small
number doesn't give us reliable results," counters the second.
And never the twain shall meet. Or will they? In this Whiteboard, Jeff Sauro explores the issues and gives us some ideas for maintaining the statistical validity of our usability testing as we reduce its costs. -- Elizabeth Buie | |||
| Trading system complexity: keeping the trader in control | | BIB | Full-Text | 38-53 | |
| Mark R. Hicks | |||
| Inclusive design: accessibility guidelines only part of the picture | | BIB | Full-Text | 55-56 | |
| William Hudson | |||
| Books | | BIB | Full-Text | 57-59 | |
| Marc Rettig | |||
| The 18th British HCI Group annual conference | | BIB | Full-Text | 61-63 | |
| Marisa Campbell | |||
| The power of two | | BIB | Full-Text | 64 | |
| Steven Pemberton | |||
| Emotion | | BIB | Full-Text | 4 | |
| Steven Pemberton | |||
| John Rheinfrank (1944-2004) | | BIB | Full-Text | 5 | |
| Austin Henderson | |||
| What's happening | | BIB | Full-Text | 9-10 | |
| Marisa Campbell | |||
| Modeling individual and collaborative construction of jigsaws | | BIB | Full-Text | 11-12 | |
| Hilary Johnson; Joanne Hyde | |||
| Branding 101 | | BIBA | Full-Text | 14-21 | |
| Aaron Marcus | |||
| In 2001, CHI featured an unusual panel session: Marketing people were actually invited to come to CHI to explain what they did and why it was important to the objectives of SIGCHI. Boyd de Groot, Peter Eikelboom, and Florian Egger organized the session in which I was privileged to participate. As they remarked about how extraordinary it was to have dedicated marketing professionals at CHI, especially in presenter roles, the comments being exchanged among CHI professionals gave me the feeling that I was in a "Dilbert" comic strip, listening to the amusing, outrageous jibes of those characters. | |||
| The myths of usability ROI | | BIBA | Full-Text | 22-29 | |
| Daniel Rosenberg | |||
| As I have followed the ongoing discussion in our field about usability ROI, I have consistently had the feeling that this debate is taking place on a different planet than the one I am familiar with. From my perspective, as an executive overseeing the user experience (UE) group at the world's second largest software company, much of this debate is based on misconceptions. As I stated in a recent talk at Xerox PARC hosted by BayCHI [7], in my 20 plus years of experience, I have never been asked to produce an ROI analysis. | |||
| Log on, tune in, drop down: (and click "go" too!) | | BIBA | Full-Text | 30-35 | |
| Ken Becker | |||
| Every one of us, I'll bet, can recall numerous encounters with Web drop-down lists that behave differently from what we expect. Sometimes they go off and act on our selections before we're ready, leaving us shrieking ("Stop, I haven't finished!"); other times we wait patiently for something to happen, not realizing we have to click a "Go" button. Arguing for consistency in the "Go" direction, Ken Becker explains why going "Go-less" overloads the drop-down and reduces user control. -- Elizabeth Buie | |||
| Introduction | | BIB | Full-Text | 36-37 | |
| Mark Blythe; Marc Hassenzahl; Peter Wright | |||
| Beyond fun | | BIB | Full-Text | 38-40 | |
| John M. Carroll | |||
| Interview with Patrick Jordan | | BIB | Full-Text | 40-41 | |
| Mark Blythe | |||
| Technology as experience | | BIB | Full-Text | 42-43 | |
| John McCarthy; Peter Wright | |||
| Interview with Don Norman | | BIB | Full-Text | 43-46 | |
| Mark Blythe; Mark Hassenzahl | |||
| Emotions can be quite ephemeral; we cannot design them | | BIB | Full-Text | 46-48 | |
| Marc Hassenzahl | |||
| Designing for fun: how can we design user interfaces to be more fun? | | BIB | Full-Text | 48-50 | |
| Ben Shneiderman | |||
| Pastiche scenarios | | BIB | Full-Text | 51-53 | |
| Mark Blythe | |||
| Cultural probes and the value of uncertainty | | BIBA | Full-Text | 53-56 | |
| William W. Gaver; Andrew Boucher; Sarah Pennington; Brendan Walker | |||
| When reason is away, smiles will play. -- Paul Eluard and Benjamin Peret | |||
| LOL: humor online | | BIB | Full-Text | 57-58 | |
| Jeffrey T. Hancock | |||
| Freedom of fun, freedom of interaction | | BIB | Full-Text | 59-61 | |
| Stephan Wensveen; Kees Overbeeke; Tom Djajadiningrat; Steven Kyffin | |||
| It felt like clown sparkles | | BIB | Full-Text | 61-63 | |
| Kristina Andersen | |||
| Taking fun seriously | | BIB | Full-Text | 63-64 | |
| Alan Dix | |||
| What sounds do people love and hate? | | BIB | Full-Text | 64-66 | |
| Jonathan Effrat; Lisa Chan; B. J. Fogg; Ling Kong | |||
| Feeling lucky?: emotions and information seeking | | BIB | Full-Text | 66-67 | |
| James Kalbach | |||
| Connecting mothers and sons: a design using routine affective rituals | | BIB | Full-Text | 68-69 | |
| Wouter van der Hoog; Pieter Jan Stappers; Ianus Keller | |||
| Beyond usability in games | | BIB | Full-Text | 70-71 | |
| Randy Pagulayan; Keith Steury | |||
| Computer games as interfaces | | BIB | Full-Text | 71-72 | |
| Dennis L. Chao | |||
| Narrative construction as play | | BIB | Full-Text | 73-74 | |
| Brenda Laurel | |||
| Human computer (sexual) interactions | | BIB | Full-Text | 75-76 | |
| Mark Blythe; Mark Jones | |||
| The age of auspicious computing? | | BIB | Full-Text | 76-77 | |
| Genevieve Bell | |||
| Breadcrumb navigation: there's more to hansel and gretel than meets the eye | | BIB | Full-Text | 79-80 | |
| William Hudson | |||
| Books | | BIB | Full-Text | 81-83 | |
| Will Schroeder | |||
| NordiCHI 2004 | | BIB | Full-Text | 85-88 | |
| Marisa Campbell | |||
| Goodbye! | | BIB | Full-Text | 4 | |
| Steven Pemberton | |||
| What's happening | | BIB | Full-Text | 7-8 | |
| Marisa Campbell | |||
| In Pursuit of Desktop Evolution | | BIB | Full-Text | 9-10 | |
| Pamela Ravasio; Sissel Guttormsen Schar; Helmut Krueger | |||
| Usability and collaborative aspects of augmented reality | | BIB | Full-Text | 11-15 | |
| Morten Fjeld | |||
| It's about time | | BIBA | Full-Text | 16-21 | |
| Aaron Marcus | |||
| What is it about time that fascinates us so much? Perhaps we are challenged because time is not resident in any particular object that we can hold, but we can see its effects when we stare at the sweeping second hand, at leaves turning a color for another cycle of the seasons, or at the face of an old friend whom we have not seen in years. We become aware of time if we are forced to sit still, or look at speeded-up or slowed-down (time-lapse) photography, film, or video, but most often when we see the world in motion, dynamically evolving. Philosophers, poets, physicists, painters, and psychologists have spent their lives analyzing the etiology (causes and beginnings), ontology (essence), eschatology (end), and epistemology (what we can know) of time. Across most civilizations, cultures, and historic epochs, analysts and synthesizers (that is, designers) have tried to explore what we understand about time and how we can use this knowledge. | |||
| Animated use sketches as design representations | | BIBA | Full-Text | 22-27 | |
| Jonas Lowgren | |||
| Interaction design requires many forms of externalization. At certain points in the process, there is a need for design representations that (1) explore the intended use situation in some detail, and still (2) appear tentative enough to afford participation and engagement by intended users and other stakeholders. The designer's task is often to create ideas on the not-yet-existing. The envisioned use situations increasingly involve complicated technology, mobile use and demanding physical environments. Under these conditions, a third requirement on the representation technique is that it (3) allows for expression of ideas and use situations that would be impractical or impossible to create in conventional prototyping techniques. (An obvious example is the observation that lo-fi paper prototypes are of limited use for virtual reality design.) | |||
| When good things happen to bad products: where are the benefits of usability in the consumer appliance market? | | BIBA | Full-Text | 28-35 | |
| Timo Jokela | |||
| Consider the following three stories about usability and consumer
appliances.
* A cellular phone with significant usability problems was launched. Still, the
product was a great sales success and many users even seemed to have enjoyed using the product. * A new generation game device was developed. It had usability problems that led to wide-spread user dissatisfaction and the reputation of the product was severely damaged. * Some users of a new generation smart phone were happy with the product while others rejected it, finding its usability problems intolerable. | |||
| The race of the web sites: 2004 | | BIBA | Full-Text | 36-43 | |
| Kathy E. Gill | |||
| Four years ago the usability nod, like the popular vote, went to Democratic candidate Al Gore, and the review revealed common flaws as well as notable differences. In the intervening four years, surveys from organizations like the Pew Research Center show that more Americans are on line, and Democratic presidential candidate Howard Dean legitimized the Internet as a medium for political activism and fundraising. So how well are today's candidates communicating with this medium? | |||
| The blind men and the elephant: views of scenario-based system design | | BIBA | Full-Text | 44-53 | |
| Kentaro Go; John M. Carroll | |||
| Six blind men encounter an elephant. Each of them touches a different part of the elephant and expresses what the elephant is. Although they are touching the same elephant, each man's description is completely different from that of the others. We have been using this story as a metaphor for understanding different views of scenario-based system design. | |||
| Attentional gambling: getting better odds from your web pages | | BIB | Full-Text | 55-56 | |
| William Hudson | |||
| Books | | BIB | Full-Text | 57-59 | |
| Francesco Cara | |||
| CSCW 2004 | | BIB | Full-Text | 61-63 | |
| Marisa E. Campbell | |||
| Things that stay us from the swift completion of our appointed tasks (revisited) | | BIB | Full-Text | 64 | |
| Steven Pemberton | |||