| Designing persuasive applications to motivate sustainable behavior in collectivist cultures | | BIBAK | PDF | 7-28 | |
| Hiroaki Kimura; Tatsuo Nakajima | |||
| Until now, many kinds of persuasive applications have been developed, and
most of which are used by individuals for personal benefits, example includes
better healthcare, better lifestyle and so on. However, one application area
that is yet to be explored effectively is persuading users for preserving
shared resources including environmental conservation. Unlike existing
persuasive applications, these applications do not aim personal benefits and
consequently requires radically different persuasion techniques. In this paper,
we apply knowledge of cross-cultural understanding to this kind of persuasive
applications. We introduce five design strategies for persuasive applications
that could be used especially in collectivist cultures. These strategies are
organizing group, anonymity, mutual surveillance, development of mutual aid,
and combine use of positive and negative feedback. By sharing our experiences
of building persuasive application for reducing CO{sub:2} emissions named
EcoIsland, we expose how these five design strategies could be applied in
persuasive applications. The application encourages users to do eco-friendly
activities for reducing CO{sub:2} by offering game like feedback. The results
of our experiment that recruited 6 families / 20 persons and took 4 weeks show
that two design strategies, mutual surveillance and combine use of positive and
negative feedback worked effectively based on the number of eco-friendly
activities one participant in each household reports and questionnaires. Keywords: individualist, collectivist, behavior change, persuasive technology, green
activity, sustainability, cultural difference | |||
| The design space of personal energy conservation assistants | | BIBAK | PDF | 29-41 | |
| Jörn Loviscach | |||
| There are many routes to reduce one's energy footprint, ranging from picking
the right means of transportation to switching off the heating when leaving a
room to choosing seasonal local food. Many of these options, however, cannot be
selected in an automated fashion, but require a deliberate decision. Pervasive
computer systems may support this process, acting as personal energy
conservation assistants. Such solutions can be characterized by a range of
properties including the degree of obtrusiveness, data privacy, and
coordination with utilities or domestic power generators. Along with discussing
dimensions of the design space, this paper points out existing approaches and
avenues for future research. Keywords: energy efficiency, pervasive computing, persuasive computing | |||
| Kilograms or cups of tea: Comparing footprints for better CO{sub:2} understanding | | BIBAK | PDF | 43-54 | |
| Jorge Luis Zapico; Mona Guath; Marko Turpeinen | |||
| Individuals are now often presented information about greenhouse gases in
their everyday life. However, there seems to be a gap between this increase in
the exposure to carbon dioxide information and the understanding of how to
interpret it, making behavioral change difficult. This article presents
examples of how different applications have dealt with this problem by
representing the carbon dioxide information in different ways. Based on the
existing examples, an application called carbon.to was developed and released.
This service tries to improve the understanding of carbon dioxide information
by simulation in a playful way. Feedback from the users points towards that the
gap in understanding existed and that carbon.to was successful in helping
closing it. Keywords: carbon dioxide, climate change, graphic design, visualizations, persuasion,
sustainability | |||
| Smart meters: A users' view | | BIBAK | PDF | 55-72 | |
| Daniel J. Kerrigan; Luciano Gamberini; Anna Spagnolli; Giulio Jacucci | |||
| Smart meters are assumed to support energy conservation thanks to the
information provided to the energy utilities; however, given their pervasive
presence in consumers' homes, they could also provide feedback to the
consumers/users. The present paper considers a precondition to this latter
possibility, namely that the meter interface be usable to lay consumers. The
study involved 40 participants, who were videorecorded while performing a set
of reading tasks with the smart meter installed in their house, with or without
the help of the users' manual; they were also asked to fill in a questionnaire
to evaluate the meter after the task series. The tasks allowed to test the
meter's interface on a series of typical usability dimensions: effectiveness,
efficiency, comprehensibility, memorability. The results of the analysis
pinpoint the importance of some aspects of the interface which can guide the
improvement of the meters' usability: they are related to the terminology used,
the actionability of the information provided, the navigability of its
information system and the self-explanatoriness of the data displayed. Keywords: smart meter, usability, interface | |||
| Scientometrics of Deception, Counter-deception, and Deception Detection in Cyber-space | | BIBAK | PDF | 79-122 | |
| Frank Stech; Kristin E. Heckman; Phil Hilliard; Janice R. Ballo | |||
| The concepts of deception, counter-deception, and deception detection in the
cyber-space domain have been the subject of little systematic analysis. Our
objective was to conduct scientometric analyses of these concepts in the
cyber-space domain. We observed the following: Although various deceptive
tactics are addressed in the cyber-security literature, it appears they are
characterized more from the standpoint of technology than from their social,
behavioral, or cognitive elements; these cyber-tactics are not mapped into the
classic components of denial and deception tactics; there is no conventional
terminology to describe the phenomenon of deception in cyber-space; classic
deception domain terminology is rarely used; and classic deception domain
researchers are rarely cited. These observations suggest that cyber-deception
is an emerging field. Keywords: scientometrics, cyber-deception, cyber-counter-deception, cyber-deception
detection, deception, cyber-space | |||
| Designing Integration of Sharing, Messaging, and Awareness for Mobile Users | | BIBAK | PDF | 123-135 | |
| Giulio Jacucci | |||
| Recently we witness a variety of social software that can be used in mobile
settings. We here discuss how the integration of functionality such as
messaging, media sharing and awareness cues involves several challenges that go
beyond simple aggregation. We present the iterative design and evaluation of
mobile social software that integrates aspects of the above areas. The first
version called mGroup proposes stories as common messaging spaces and
collections that both serve messaging and media sharing. In the second
prototype CoMedia awareness cues are integrated in the platform within stories
and in contact lists. We reflect on the qualities of openness, multiplicity and
continuity of functionality and discuss the multiple roles of integrated
features in the appropriations of users. Keywords: mobile groups, group messaging, field study, events, spectators | |||
| SQUARELAND: A virtual environment for investigating cognitive processes in human wayfinding | | BIBAK | PDF | 137-163 | |
| Kai Hamburger; Markus Knauff | |||
| We introduce a new virtual environment (VE) called SQUARELAND, consisting of
a 10x0 block maze, which allows for all kinds of investigations in human
wayfinding. It enables researchers to quickly implement experiments on indoor-
and outdoor wayfinding, including variations of route length, route complexity,
availability of landmarks, etc. The basic setup was programmed with the
freeware GoogleSketchUp®). We would like to invite the spatial cognition
community to adopt this standardized and highly controllable research tool or
at least parts of it, since this could improve comparability and
reproducibility of different effects in wayfinding/navigation. Keywords: wayfinding, virtual environment, landmarks, salience, spatial cognition,
cognitive maps, learning spatial information, psychology | |||
| Complexity in an uncertain and cosmopolitan world. Rethinking personal health technology in diabetes with the Tag-it-Yourself | | BIBAK | PDF | 165-185 | |
| Cristiano Storni | |||
| This paper reports on a project aimed at improving our understanding of
self-care practices and technology, and at designing solutions to support
everyday self-management in chronic disease. Diabetes type 1 self-care
practices are here discussed as an illustration of complex issues increasingly
seen in our society. Drawing on some literature from Science and Technology
Studies and from empirical evidence from an ethnographic study of self-care
practice in diabetes, this paper suggests to rethink some of the assumptions of
the traditional medical model and shows how these seem to be taken for granted
in the design of patient-care systems. In particular, it argues for an approach
that acknowledges the uncertainties of chronic self-care and so the need to
avoid normative approaches that give voices to the clinical and scientific
aspects of the disease but tend to silence the lay perspective of the patient.
The idea of cosmopolitanism is introduced to suggest the need to support -- by
design -- different perspectives and expertise in self-care practices. This
idea invites us to connect the advantages of different ways of knowing a
complex matter by seeking complementarity, integration, dialogues and
negotiations among the involved stakeholders. In line with this proposed
approach, the paper introduces the Tag-it-Yourself journaling system enabling
the personalization of self-monitoring practices in diabetes, and an improved
visibility of the patient's perspective, concerns and knowledge. Keywords: patient care, self-care, chronic-disease self-management, mobile health,
complexity, uncertainty, cosmopolitanism | |||