[1]
Sharing Steps in the Workplace: Changing Privacy Concerns Over Time
Privacy over Time and Relationships
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Gorm, Nanna
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Shklovski, Irina
Proceedings of the ACM CHI'16 Conference on Human Factors in Computing
Systems
2016-05-07
v.1
p.4315-4319
© Copyright 2016 ACM
Summary: Personal health technologies are increasingly introduced in workplace
settings. Yet little is known about workplace implementations of activity
tracker use and the kind of experiences and concerns employees might have when
engaging with these technologies in practice. We report on an observational
study of a Danish workplace participating in a step counting campaign. We find
that concerns of employees who choose to participate and those who choose not
to differ. Moreover, privacy concerns of participants develop and change over
time. Our findings challenge the assumption that consumers are becoming more
comfortable with perceived risks associated with wearable technologies, instead
showing how users can be initially influenced by the strong positive rhetoric
surrounding these devices, only to be surprised by the necessity to renegotiate
boundaries of disclosure in practice.
[2]
Steps, Choices and Moral Accounting: Observations from a Step-Counting
Campaign in the Workplace
Towards Physical and Social Wellness
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Gorm, Nanna
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Shklovski, Irina
Proceedings of ACM CSCW 2016 Conference on Computer-Supported Cooperative
Work and Social Computing
2016-02-27
v.1
p.148-159
© Copyright 2016 ACM
Summary: Sedentary work is a contributing factor to growing obesity levels worldwide.
Research shows that step-counters can offer a way to motivate greater physical
mobility. We present an in-situ study of a nation-wide workplace step-counting
campaign. Our findings show that in the context of the workplace steps are a
socially negotiated quantity and that participation in the campaign has an
impact on those who volunteer to participate and those who opt-out. We
highlight that specific health promotion initiatives do not operate in a
vacuum, but are experienced as one out of many efforts offered to the
employees. Using a social ecology lens we illustrate how conceptualizing a
step-counting campaign as a health promotion rather than a behavior change
effort can have implications for what is construed as success.
[3]
Let's Talk About Sex (Apps), CSCW
Workshops
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Birnholtz, Jeremy
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Shklovski, Irina
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Handel, Mark
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Toch, Eran
Companion Proceedings of ACM CSCW 2015 Conference on Computer-Supported
Cooperative Work and Social Computing
2015-03-14
v.2
p.283-288
© Copyright 2015 ACM
Summary: Location-based social network apps for dating have grown significantly over
the past few years. Although they have many possible uses, casual and sexual
encounters remain an important part of their draw. For CSCW, these apps are
interesting to study: they offer a context to explore issues of identity and
self-presentation, geography and locality, privacy and security, as well as
motivation and usage habits. In this one-day workshop, we invite researchers,
students, and practitioners from a diverse range of backgrounds, including
CSCW, computer science, sociology, and public health, to discuss these issues
and more, as well as to explore the difficulties and challenges inherent in
this research. In addition to exploring the issues around apps for sex and
dating, participants will also help to bring some of these sensitive, yet
important topics into the mainstream of CSCW research.
[4]
Friendship Maintenance in the Digital Age: Applying a Relational Lens to
Online Social Interaction
Collaborating through Social Media
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Shklovski, Irina
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Barkhuus, Louise
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Bornoe, Nis
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Kaye, Joseph 'Jofish'
Proceedings of ACM CSCW 2015 Conference on Computer-Supported Cooperative
Work and Social Computing
2015-02-28
v.1
p.1477-1487
© Copyright 2015 ACM
Summary: HCI research has explored mobile technologies to support social activity and
to support greater feelings of connectedness. Much of this has focused on
different mobile devices, individual preferences and modes of use. Yet social
activity and connectedness are about ongoing enactments of relationships across
technologies. We propose the relational lens as a way to include a notion of
relational tension in addition to individual preferences in the design and
analysis of mobile communication technologies. We discuss three strategies
people use to manage tensions in their relationships: selection, segmentation
and integration. Our data show that use of social technologies can at times
destabilize social relations and occasion relational tensions, forcing users to
renegotiate how they enact these relationships.
[5]
Leakiness and creepiness in app space: perceptions of privacy and mobile app
use
Privacy
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Shklovski, Irina
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Mainwaring, Scott D.
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Skúladóttir, Halla Hrund
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Borgthorsson, Höskuldur
Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems
2014-04-26
v.1
p.2347-2356
© Copyright 2014 ACM
Summary: Mobile devices are playing an increasingly intimate role in everyday life.
However, users can be surprised when informed of the data collection and
distribution activities of apps they install. We report on two studies of
smartphone users in western European countries, in which users were confronted
with app behaviors and their reactions assessed. Users felt their personal
space had been violated in "creepy" ways. Using Altman's notions of personal
space and territoriality, and Nissenbaum's theory of contextual integrity, we
account for these emotional reactions and suggest that they point to important
underlying issues, even when users continue using apps they find creepy.
[6]
Introduction to This Special Issue on Transnational HCI
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Shklovski, Irina
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Vertesi, Janet
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Lindtner, Silvia
Human-Computer Interaction
2014-01
v.29
n.1
p.1-21
© Copyright 2014 Taylor and Francis Group, LLC
Summary: It is not surprising that HCI researchers are attracted to the role of
technology in global processes as many of us already live inherently
transnational lives. While the notion of global connectedness is hardly new,
the issues that confront us are more than specific concerns for remote
migration, distributed work, or developing nations. Rather, we argue that
transnational HCI is a contemporary condition of the design and use of
technological systems, both at home and abroad. This special issue of
Human-Computer Interaction is dedicated to exploring how and why a
transnational lens matters to the study, design, and development of
computational systems. We consider this theoretical perspective in terms of
both present technology use to construct and manage transnational relations and
processes, and the possibilities such a lens opens for future research and
design. The papers in this issue contribute to the field of HCI by bringing the
principles developed in anthropology, sociology, and elsewhere to bear on the
conversation in HCI, retooling them for our present context, while preserving
the richness of their methodological orientation.
[7]
Making a home for social media
Social computing II
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Heyer, Clint
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Shklovski, Irina
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Jensen, Nanna
Proceedings of the 2013 International Joint Conference on Pervasive and
Ubiquitous Computing
2013-09-08
v.1
p.717-720
© Copyright 2013 ACM
Summary: In this paper we report on the design and implementation of an initial
prototype to explore how to better situate in the home social media content
individually generated by family members. We considered whether existing
infrastructure and practices of social media might be leveraged to offer new
kinds of shared family experiences. We found that families perceived the system
to be "cosy" and intimate, especially in contrast to Facebook, and as a result
'shared to care'. While aspects of the design had a strong role to play in
faciliating this perception, participants enacted their own boundaries of
sharing and disclosure based on pre-existing practices and attitudes toward
social technologies. The study demonstrated that there are productive design
opportunities in home systems that can leverage content via a broad range of
social media applications.
[8]
Demo hour
Demo hour
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Quevedo-Fernández, Javier
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Martens, J. B. O. S.
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Hansen, John Paulin
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Wusheng, Wang
/
Shklovski, Irina
/
Varsaluoma, Jari
/
Kentta, Ville
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Alapetite, Alexandre
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Hansen, John Paulin
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MacKenzie, I. Scott
interactions
2013-09
v.20
n.5
p.8-9
© Copyright 2013 ACM
[9]
"Un-googling" publications: the ethics and problems of anonymization
alt.chi: ethics
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Shklovski, Irina
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Vertesi, Janet
Extended Abstracts of ACM CHI'13 Conference on Human Factors in Computing
Systems
2013-04-27
v.2
p.2169-2178
© Copyright 2013 ACM
Summary: Digital tools of research dissemination make scholarly publications
accessible to the public at large through simple search engines. As a result,
the users that we study, interview, and cite may be at risk of exposure to
unwelcome types of scrutiny and scholars must grapple with challenges to the
ethics of exposure of our re-search participants. We present one approach to
anonymization of research results with search engines in mind, which we call
un-Googling, that we have developed to minimize risk to our participants. We
discuss the considerations that this approach raises and pose a challenge to
the HCI community to take up this discussion not only as an ethical
consideration but also as a socio-technical research and design opportunity.
[10]
Disclosure, ambiguity and risk reduction in real-time dating sites
*Best of group* backchannels, cross-cultural chat, file sync & real-time
dating
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Handel, Mark J.
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Shklovski, Irina
GROUP'12: International Conference on Supporting Group Work
2012-10-27
p.175-178
© Copyright 2012 ACM
Summary: While social network capabilities are proliferating on many online services,
research has focused on just a few popular social network sites. In this note,
we consider a different kind of social network site, explicitly designed to
support particular types of risky sexual activity among men who have sex with
men (MSM). We consider the role of ambiguity built into the interface in how
users manage self-disclosure and its association with articulating more
friends-only or sexual connections on the site. Despite the site's explicit
orientation toward risky sexual practices, we find indications that users
mitigate potential public health issues through the practice of sero-sorting.
We discuss how design considerations that may allow for easier entrance into a
community can cause problems for long-term users, or generate potential public
health issues.
[11]
TalkingBadge demo
Demos
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Hansen, John Paulin
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Wusheng, Wang
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Shklovski, Irina
Proceedings of the 7th Nordic Conference on Human-Computer Interaction
2012-10-14
p.771-772
© Copyright 2012 ACM
Summary: TalkingBadge is a Bluetooth platform for indoor location-based audio
messaging, supporting zone-specific information retrieval and one-way
text-to-speech paging via smartphones or a TalkingBadge piece of hardware that
the user might carry with them. When people walk through a zone covering a few
to fifty meters they can listen to short audio messages sent to them. The
platform provides zone-based tracking in a low-cost fashion, which makes
large-scale in-door deployment feasible for a range of locations, including
airports, shopping malls and hospitals.
[12]
The Hugging Team: The Role of Technology in Business Networking Practices
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Sørensen, Anne Thorsø
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Shklovski, Irina
Proceedings of the 12th European Conference on Computer-Supported
Cooperative Work
2011-09-24
p.333-352
© Copyright 2011 Springer-Verlag
Summary: Technological devices for social networking are produced in droves and
networking through media seems to be the way of getting ahead in business. We
examine what role technology plays in the creation, development and maintenance
of business relationships among entrepreneurs in Copenhagen. We find that
mediated communication is useful in all stages of relational maintenance but
only in a supportive role in relational development where co-presence and
shared personal experiences take center-stage, generating trust necessary for
business relationships to work. These trust-developing experiences take effort
and hard work and although they can be successfully supported and even
facilitated through the use of communication technologies, they need not be
replaced or made simpler. The difficulties of creating these experiences make
working business relationships viable in the uncertain and risky world of
entrepreneurship.
[13]
Online contribution practices in countries that engage in internet blocking
and censorship
Inter-cultural interaction
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Shklovski, Irina
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Kotamraju, Nalini
Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems
2011-05-07
v.1
p.1109-1118
© Copyright 2011 ACM
Summary: In this article we describe people's online contribution practices in
contexts in which the government actively blocks access to or censors the
Internet. We argue that people experience blocking as confusing, as a
motivation for self-censorship online, as a cause of impoverishment of
available content and as a real threat of personal persecution. Challenging
ideas of blocking as a monolithic, abstract policy, we discuss five strategies
with which Internet users navigate blocking: self-censorship, cultivating
technical savvy, reliance on social ties to relay blocked content, use of
already blocked sites for content production as a form of protection and
practiced transparency. We also discuss strategies that forum owners and
blogging platform providers employ to deal with and to avoid blocking. We
conclude by advocating for more research that acknowledges the complexity of
the contexts in which all Internet users contribute to the Internet and social
media.
[14]
Transnational HCI: humans, computers, and interactions in transnational
contexts
Workshops
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Vertesi, Janet
/
Lindtner, Silvia
/
Shklovski, Irina
Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems
2011-05-07
v.2
p.61-64
© Copyright 2011 ACM
Summary: This workshop will consider the implications for conducting research and
technology design within and across global and networked sites of technology
production and use. In particular, we focus on transnational practices: that
is, seeing technology use beyond a single country or culture, but as evolving
in relation to global processes, boundary crossings, frictions and hybrid
practices. In doing so, we expand upon existing research in HCI to consider the
effects, implications for individuals and communities, and design opportunities
in times of increased transnational interactions. We hope to broaden the
conversation around the impact of technology in global processes by bringing
together scholars from HCI and from related humanities, media arts and social
sciences disciplines.
[15]
Transnational times: locality, globality and mobility in technology design
and use
Workshops
/
Shklovski, Irina
/
Lindtner, Silvia
/
Vertesi, Janet
/
Dourish, Paul
Proceedings of the 2010 International Conference on Ubiquitous Computing
2010-09-26
p.515-518
Keywords: design, globalization, ict4d, mobility, transnationalism
© Copyright 2010 ACM
Summary: This workshop will bring together an interdisciplinary group of scholars to
explore the role of ubiquitous computing, the use of information and
communication technologies and the politics of technological design in
transnational practices. The ultimate goal of this workshop is to investigate
the implications for the design and development of ubiquitous technologies in
non-western contexts. We will consider the implications for conducting research
and technology design within and across global and networked sites of
technology production and use. The aim of the workshop is to gain a deeper
understanding of the social, cultural and economic practices within global IT
development.
[16]
The commodification of location: dynamics of power in location-based systems
Places & location
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Shklovski, Irina
/
Vertesi, Janet
/
Troshynski, Emily
/
Dourish, Paul
Proceedings of the 2009 International Conference on Ubiquitous Computing
2009-09-30
p.11-20
Keywords: discipline, gps, power, surveillance
© Copyright 2009 ACM
Summary: Location-based ubiquitous computing systems are entering mainstream society
and becoming familiar parts of everyday life. However, the settings in which
they are deployed are already suffused with complex social dynamics. We report
on a study of parole officers and parolees whose relationships are being
transformed by location-based technologies. While parolees are clearly subjects
of state discipline, the parole officers also find themselves subject to new
responsibilities. This study highlights the complexities of power in
sociotechnical systems and what happens when location becomes a tradable,
technological object.
[17]
Finding community through information and communication technology in
disaster response
Disrupted environments
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Shklovski, Irina
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Palen, Leysia
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Sutton, Jeannette
Proceedings of ACM CSCW'08 Conference on Computer-Supported Cooperative Work
2008-11-08
p.127-136
© Copyright 2008 ACM
Summary: Disasters affect not only the welfare of individuals and family groups, but
also the well-being of communities, and can serve as a catalyst for innovative
uses of information and communication technology (ICT). In this paper, we
present evidence of ICT use for re-orientation toward the community and for the
production of public goods in the form of information dissemination during
disasters. Results from this study of information seeking practices by members
of the public during the October 2007 Southern California wildfires suggest
that ICT use provides a means for communicating community-relevant information
especially when members become geographically dispersed, leveraging and even
building community resources in the process. In the presence of pervasive ICT,
people are developing new practices for emergency response by using ICT to
address problems that arise from information dearth and geographical
dispersion. In doing so, they find community by reconnecting with others who
share their concern for the locale threatened by the hazard.
[18]
Keeping in touch by technology: maintaining friendships after a residential
move
Friends, Foe, and Family
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Shklovski, Irina
/
Kraut, Robert
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Cummings, Jonathon
Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems
2008-04-05
v.1
p.807-816
© Copyright 2008 ACM
Summary: Many observers have praised new communication technologies for providing
convenient and affordable tools for maintaining relationships at a distance.
Yet the precise role of mediated communication in relationship maintenance has
been difficult to isolate. In this paper, we treat residential moves as natural
experiments that threaten existing social relationships and often force people
to rely on mediated communication to maintain their old relationships. Results
from a 3-wave survey of 900 residential movers describing 1892 relationships
shows that email and the telephone play different roles in social
relationships. Email helps maintain social relationships, in the sense that
relationships decline when email drops after the move. However increases in
email are not associated with increases in the depth of the relationship or
exchanges of support. In contrast, phone calls help movers grow relationships
and exchange social support.
[19]
Routine patterns of internet use & psychological well-being: coping with a
residential move
Online communities
/
Shklovski, Irina
/
Kraut, Robert
/
Cummings, Jonathon
Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems
2006-04-22
v.1
p.969-978
© Copyright 2006 ACM
Best paper nominee: A study was conducted of internet use by people
experiencing a particular form of major life event -- a change of
residence. Among those who reported high levels of depression after the
event, women decreased their communication-related internet use, and men
increased their use for entertainment.
Summary: In this paper we examine how routine uses of the Internet for communication
with family and friends and for entertainment may serve as indicators of
overall levels of psychological well-being. Changes in psychological well-being
in response to a major life event, such as a residential move, can drive
changes in routine uses of the Internet, suggesting Internet-based coping
strategies. Specifically, women who report high levels of depressive affect,
decrease internet use for communication. Men with similar levels of depressive
affect increase internet use for entertainment. We discuss implications of
these findings for our understanding of the role of the Internet in everyday
behavior and instances of coping with stressful situations.
[20]
Residential mobility, technology & social ties
Doctoral consortium
/
Shklovski, Irina
Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems
2006-04-22
v.2
p.1787-1790
© Copyright 2006 ACM
Summary: This research uses the disruption associated with residential mobility, to
develop a deeper theoretical understanding of the role of communication
technology in the initiation, maintenances and dissolution of social
relationships. Residential mobility is a common yet stressful event. It
represents a natural experiment, because it puts people in a situation where
some of their previous face-to-face interactions must stop or decline, leaving
mediated communication as a way to retain contact. Recent movers, who relocate
to unfamiliar locations, also face the sometimes daunting task of meeting new
people. This research is focused on understanding how movers use the Internet
to cope with these changes in their physical and social environments and the
effect such changes have on their psychological well-being.
[21]
Exploring technology adoption and use through the lens of residential
mobility
Technology in the home
/
Shklovski, Irina A.
/
Mainwaring, Scott D.
Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems
2005-04-02
v.1
p.621-630
Summary: One of the outcomes of massive adoption of technology is that much of daily
technology use and consumption is embedded into "unremarkable" daily life
routines. Occasionally, these routines undergo major shifts, often in
conjunction with major life events such as marriage, birth of a child, or a
residential move. We propose a model of settling into a new location as a
function of balance between the pull of the things left behind and the demands
of the new and unknown. It is through this experience of being unsettled that
we explore the processes of behavior adjustment and re-evaluation of old
patterns of technology use as it relates to the old location and the demands of
the new location.
[22]
Engaging the city: public interfaces as civic intermediary
Workshops
/
Chang, Michele
/
Jungnickel, Katrina
/
Orloff, Chet
/
Shklovski, Irina
Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems
2005-04-02
v.2
p.2109-2110
© Copyright 2005 ACM
Summary: This two-day workshop will advance discussion on the role of public
interfaces in engaging citizens within the urban context. The aim is to
determine how technology can help to develop cities that address the needs and
reflect the desires of its inhabitants. The challenge for the HCI community is
to design more effective public interfaces that provide citizens with more
active access, authorship, and agency. The workshop's field research component
will involve visiting the city of Portland as a case study for processing and
refining these theoretical considerations.
[23]
Robotic walker interface: designing for the elderly
Late breaking posters
/
Shklovski, Irina
/
Chung, Yuan-Chou
/
Adams, Rob
Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems
2004-04-24
v.2
p.1566
© Copyright 2004 ACM
