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[1] Time Series Analysis of Nursing Notes for Mortality Prediction via a State Transition Topic Model Session 6A: Time Series and Streams / Jo, Yohan / Loghmanpour, Natasha / Rosé, Carolyn Penstein Proceedings of the 2015 ACM Conference on Information and Knowledge Management 2015-10-19 p.1171-1180
ACM Digital Library Link
Summary: Accurate mortality prediction is an important task in intensive care units in order to channel prompt care to patients in the most critical condition and to reduce nurses' alarm fatigue. Nursing notes carry valuable information in this regard, but nothing has been reported about the effectiveness of temporal analysis of nursing notes in mortality prediction tasks.
    We propose a time series model that uncovers the temporal dynamics of patients' underlying states from nursing notes. The effectiveness of this information in mortality prediction is examined for mortality prediction for five different time spans ranging from one day to one year. Our experiments show that the model captures both patient states and their temporal dynamics that have a strong correlation with patient mortality. The results also show that incorporating temporal information improves performance in long-term mortality prediction, but has no significant effect in short-term prediction.

[2] Interactive Navigation System for the Visually Impaired with Auditory and Haptic Cues in Crosswalks, Indoors and Urban Areas Urban Interaction / Smith, Tianqi "Tenchi" Gao / Rose, Christopher / Nolen, Jeffrey "Wayne" / Pierce, Daniel / Sherman, Alexander HCI International 2015: 17th International Conference on HCI: Posters' Extended Abstracts, Part II 2015-08-02 v.5 p.539-545
Keywords: Visually impaired; Navigation; Global positioning system (GPS); Visual odometry; Pedometry; iPhone application; Dedicated Short Range Communication (DSRC) radio; Tactile belt; Inertial Motion Unit (IMU)
Link to Digital Content at Springer
Summary: This Federal Highway sponsored study is aimed at creating an integrated human-computer system that the visually impaired could use to navigate through chaotic urban areas, indoors environment, as well as complex crosswalks. The system incorporates several redundant positioning systems in order to provide a robust solution to way finding. The main system components include global positioning system (GPS), visual odometry, pedometry, iPhone, Dedicated Short Range Communication (DSRC) radios, and tactile belt. The user will wear a laptop that contains a data processing program that collects data real-time from the devices and provides navigational feedback to the user's iPhone app and tactile belt.

[3] Identifying Latent Study Habits by Mining Learner Behavior Patterns in Massive Open Online Courses KM Track Posters / Wen, Miaomiao / Rose, Carolyn Penstein Proceedings of the 2014 ACM Conference on Information and Knowledge Management 2014-11-03 p.1983-1986
ACM Digital Library Link
Summary: MOOCs attract diverse users with varying habits. Identifying those patterns through clickstream analysis could enable more effective personalized support for student information seeking and learning in that online context. We propose a novel method to characterize types of sessions in MOOCs by mining the habitual behaviors of students within individual sessions. We model learning sessions as a distribution of activities and activity sequences with a topical N-gram model. The representation offers insights into what groupings of habitual student behaviors are associated with higher or lower success in the course. We also investigate how context information, such as time of day or a user's demographic information, is associated with the types of learning sessions.

[4] Constrained Question Recommendation in MOOCs via Submodularity KM Track Posters / Yang, Diyi / Shang, Jingbo / Rosé, Carolyn Penstein Proceedings of the 2014 ACM Conference on Information and Knowledge Management 2014-11-03 p.1987-1990
ACM Digital Library Link
Summary: A recent area in which recommender systems have shown their value is in online discussion forums and question-answer sites. Earlier work in this space has focused on the problem of matching participants to opportunities but has not adequately addressed the problem that in these social contexts, multiple dimensions of constraints must be satisfied, including limitations on capacity and minimal requirements for expertise. In this work, we propose such a constrained question recommendation problem with load balance constraints in discussion forums and use flow based model to generate the optimal solution. In particular, to address the introduced computation complexity, we investigate the concept of submodularity of the objective function and propose a specific submodular method to give an approximated solution. We present experiments conducted on two Massive Open Online Course (MOOC) discussion forum datasets, and demonstrate the effectiveness and efficiency of our submodular method in solving constrained question recommendation tasks.

[5] Question recommendation with constraints for massive open online courses Novel setups -- context aware / Yang, Diyi / Adamson, David / Rosé, Carolyn Penstein Proceedings of the 2014 ACM Conference on Recommender Systems 2014-10-06 p.49-56
ACM Digital Library Link
Summary: Massive Open Online Courses (MOOCs) have experienced a recent boom in interest. Problems students struggle with in the discussion forums, such as difficultly in finding interesting discussion opportunities or attracting helpers to address posted problems, provide new opportunities for recommender systems. In contrast to traditional product recommendation, question recommendation in discussion forums should simultaneously consider constraints on both students and questions. These considerations include (1) Load Balancing -- students should not be over-burdened with too many requests; and (2) Expertise Matching -- students should not be requested to address problems they are not capable of addressing. In this work, we formulate a novel constrained question recommendation problem to address the above considerations. We design a context-aware matrix factorization model to predict students' preferences over questions, then build a max cost flow model to manage the constraints. Experimental results conducted on three MOOC datasets demonstrate that our method significantly outperforms baseline methods in optimizing overall forum welfare, and in predicting which specific questions students might be interested in.

[6] Learning analytics and machine learning Workshops / Gasevic, Dragan / Rose, Carolyn / Siemens, George / Wolff, Annika / Zdrahal, Zdenek LAK'14: 2014 International Conference on Learning Analytics and Knowledge 2014-03-24 p.287-288
ACM Digital Library Link
Summary: Learning analytics (LA) as a field remains in its infancy. Many of the techniques now prominent from practitioners have been drawn from various fields, including HCI, statistics, computer science, and learning sciences. In order for LA to grow and advance as a discipline, two significant challenges must be met: 1) development of analytics methods and techniques that are native to the LA discipline, and 2) practitioners in LA to develop algorithms and models that reflect the social and computational dimensions of analytics. This workshop introduces researchers in learning analytics to machine learning (ML) and the opportunities that ML can provide in building next generation analysis models.

[7] Effects of social presence and social role on help-seeking and learning Robot teachers and learners / Howley, Iris / Kanda, Takayuki / Hayashi, Kotaro / Rosé, Carolyn Proceedings of the 2014 ACM/IEEE International Conference on Human-Robot Interaction 2014-03-03 p.415-422
ACM Digital Library Link
Summary: The unique social presence of robots can be leveraged in learning situations to reduce student evaluation anxiety, while still providing instructional guidance on multiple levels of communication. Furthermore, social role of the instructor can also impact the prevalence of evaluation apprehension. In this study, we examine how human and robot social role affects help-seeking behaviors and learning outcomes in a one-on-one tutoring setting. Our results show that help-seeking is a moderator of the significant relationship between condition and learning, with the "human teacher" condition resulting in significantly less learning (and marginally less help-seeking) than the "human assistant" and both robot conditions.

[8] Triggering effective social support for online groups / Kumar, Rohit / Rosé, Carolyn P. ACM Transactions on Interactive Intelligent Systems 2014-01 v.3 n.4 p.24
ACM Digital Library Link
Summary: Conversational agent technology is an emerging paradigm for creating a social environment in online groups that is conducive to effective teamwork. Prior work has demonstrated advantages in terms of learning gains and satisfaction scores when groups learning together online have been supported by conversational agents that employ Balesian social strategies. This prior work raises two important questions that are addressed in this article. The first question is one of generality. Specifically, are the positive effects of the designed support specific to learning contexts? Or are they in evidence in other collaborative task domains as well? We present a study conducted within a collaborative decision-making task where we see that the positive effects of the Balesian social strategies extend to this new context. The second question is whether it is possible to increase the effectiveness of the Balesian social strategies by increasing the context sensitivity with which the social strategies are triggered. To this end, we present technical work that increases the sensitivity of the triggering. Next, we present a user study that demonstrates an improvement in performance of the support agent with the new, more sensitive triggering policy over the baseline approach from prior work.
    The technical contribution of this article is that we extend prior work where such support agents were modeled using a composition of conversational behaviors integrated within an event-driven framework. Within the present approach, conversation is orchestrated through context-sensitive triggering of the composed behaviors. The core effort involved in applying this approach involves building a set of triggering policies that achieve this orchestration in a time-sensitive and coherent manner. In line with recent developments in data-driven approaches for building dialog systems, we present a novel technique for learning behavior-specific triggering policies, deploying it as part of our efforts to improve a socially capable conversational tutor agent that supports collaborative learning.

[9] Detecting offensive tweets via topical feature discovery over a large scale Twitter corpus Information retrieval short paper session / Xiang, Guang / Fan, Bin / Wang, Ling / Hong, Jason / Rose, Carolyn Proceedings of the 2012 ACM Conference on Information and Knowledge Management 2012-10-29 p.1980-1984
ACM Digital Library Link
Summary: In this paper, we propose a novel semi-supervised approach for detecting profanity-related offensive content in Twitter. Our approach exploits linguistic regularities in profane language via statistical topic modeling on a huge Twitter corpus, and detects offensive tweets using automatically these generated features. Our approach performs competitively with a variety of machine learning (ML) algorithms. For instance, our approach achieves a true positive rate (TP) of 75.1% over 4029 testing tweets using Logistic Regression, significantly outperforming the popular keyword matching baseline, which has a TP of 69.7%, while keeping the false positive rate (FP) at the same level as the baseline at about 3.77%. Our approach provides an alternative to large scale hand annotation efforts required by fully supervised learning approaches.

[10] Understanding participant behavior trajectories in online health support groups using automatic extraction methods Behaviour patterns in online communities / Wen, Miaomiao / Rose, Carolyn Penstein GROUP'12: International Conference on Supporting Group Work 2012-10-27 p.179-188
ACM Digital Library Link
Summary: This paper presents an automatic analysis method that enables efficient examination of participant behavior trajectories in online communities, which offers the opportunity to examine behavior over time at a level of granularity that has previously only been possible in small scale case study analyses. We provide an empirical validation of its performance. We then illustrate how this method offers insights into behavior patterns that enable avoiding faulty oversimplified assumptions about participation, such as that it follows a consistent trend over time. In particular, we use this method to investigate the connection between user behavior and distressful cancer events and demonstrate how this tool could assist in cancer story summarization.

[11] Discovering habits of effective online support group chatrooms Methods for understanding & supporting online communities / Mayfield, Elijah / Wen, Miaomiao / Golant, Mitch / Rosé, Carolyn Penstein GROUP'12: International Conference on Supporting Group Work 2012-10-27 p.263-272
ACM Digital Library Link
Summary: For users of online support groups, prior research has suggested that a positive social environment is a key enabler of coping. Typically, demonstrating such claims about social interaction would be approached through the lens of sentiment analysis. In this work, we argue instead for a multifaceted view of emotional state, which incorporates both a static view of emotion (sentiment) with a dynamic view based on the behaviors present in a text. We codify this dynamic view through data annotations marking information sharing, sentiment, and coping efficacy. Through machine learning analysis of these annotations, we demonstrate that while sentiment predicts a user's stress at the beginning of a chat, dynamic views of efficacy are stronger indicators of stress reduction.

[12] Supporting collaboration in Wikipedia between language communities Social media / Kulkarni, Ranjitha Gurunath / Trivedi, Gaurav / Suresh, Tushar / Wen, Miaomiao / Zheng, Zeyu / Rose, Carolyn Proceedings of the 2012 International Conference on Intercultural Collaboration 2012-03-21 p.47-56
ACM Digital Library Link
Summary: This paper describes an application of machine translation technology for supporting collaboration in Wikipedia. Wikipedia hosts separate language Wikipedias for hundreds of different languages. While some content is specific to these different versions of Wikipedia, some topics have pages within multiple different Wikipedias. Similarly, while some users participate only in one Wikipedia, we find users who play a bridging role between these sub-communities and participate in the process of maintaining similar pages in different Wikipedias. Since these are not the majority of users, a support tool that allows stretching the effort of these specialized users further by indicating where their effort is needed could be a tremendous benefit to the community. An evaluation of the proposed approach demonstrates promise that such a tool could substantially reduce the effort involved in playing this bridging role on Wikipedia.

[13] Computational representation of discourse practices across populations in task-based dialogue Intercultural communication / Mayfield, Elijah / Adamson, David / Rudnicky, Alexander / Rosé, Carolyn Penstein Proceedings of the 2012 International Conference on Intercultural Collaboration 2012-03-21 p.67-76
ACM Digital Library Link
Summary: In this work, we employ quantitative methods to describe the discourse practices observed in a direction giving task. We place a special emphasis on comparing differences in strategies between two separate populations and between successful and unsuccessful groups. We isolate differences in these strategies through several novel representations of discourse practices. We find that information sharing, instruction giving, and social feedback strategies are distinct between subpopulations in empirically identifiable ways.

[14] Modeling the Rhetoric of Human-Computer Interaction Voice, Natural Language and Dialogue / Howley, Iris K. / Rosé, Carolyn Penstein HCI International 2011: 14th International Conference on Human-Computer Interaction, Part II: Interaction Techniques and Environments 2011-07-09 v.2 p.341-350
Keywords: computational linguistics; dialogue analysis; usability heuristics
Link to Digital Content at Springer
Summary: The emergence of potential new human-computer interaction styles enabled through technological advancements in artificial intelligence, machine learning, and computational linguistics makes it increasingly more important to formalize and evaluate these innovative approaches. In this position paper, we propose a multi-dimensional conversation analysis framework as a way to expose and quantify the structure of a variety of new forms of human-computer interaction. We argue that by leveraging sociolinguistic constructs referred to as authoritativeness and heteroglossia, we can expose aspects of novel interaction paradigms that must be evaluated in light of usability heuristics so that we can approach the future of human-computer interaction in a way that preserves the usability standards that have shaped the state-of-the-art that is tried and true.

[15] PROSPECT: a system for screening candidates for recruitment Industry track: IR applications / Singh, Amit / Rose, Catherine / Visweswariah, Karthik / Chenthamarakshan, Vijil / Kambhatla, Nandakishore Proceedings of the 2010 ACM Conference on Information and Knowledge Management 2010-10-26 p.659-668
ACM Digital Library Link
Summary: Companies often receive thousands of resumes for each job posting and employ dedicated screeners to short list qualified applicants. In this paper, we present PROSPECT, a decision support tool to help these screeners shortlist resumes efficiently. Prospect mines resumes to extract salient aspects of candidate profiles like skills, experience in each skill, education details and past experience. Extracted information is presented in the form of facets to aid recruiters in the task of screening. We also employ Information Retrieval techniques to rank all applicants for a given job opening. In our experiments we show that extracted information improves our ranking by 30% there by making screening task simpler and more efficient.

[16] INTERNET Human-Computer Interaction Institute (HCII) / Aleven, Vincent / Anderson, John / Atkeson, Chris / Boyarski, Daniel / Cassell, Justine / Corbett, Albert / Dabbish, Laura / Date, Jenna / Dey, Anind / Evenson, Shelley / Forlizzi, Jodi / Hong, Jason / Hudson, Scott / John, Bonnie / Kam, Matthew / Kiesler, Sara / Kittur, Aniket / Klatzky, Roberta / Koedinger, Ken / Kraut, Robert / Lindqvist, Janne / Matsuda, Noboru / McLaren, Bruce M. / Morris, James / Myers, Brad / Neuwirth, Christine / Paulos, Eric / Pavlik, Philip I., Jr. / Rosé, Carolyn Penstein / Scheines, Richard / Siewiorek, Daniel P. / Stamper, John / Waibel, Alexander / Yang, Jie / Zimmerman, John 2010-08-26 2001-09-06 1998-05-22 United States, Pennsylvania, Pittsburgh Carnegie Mellon University
Keywords: education:programs |  education:1st_choice |  hci-sites:laboratories |  labs lab laboratory
www.hcii.cmu.edu/
PhD Program
Masters Program
Undergraduate Program

[17] Investigating the effect of discussion forum interface affordances on patterns of conversational interactions Mathletics: markets and modeling / Wang, Yi-Chia / Joshi, Mahesh / Rosé, Carolyn Penstein Proceedings of ACM CSCW'08 Conference on Computer-Supported Cooperative Work 2008-11-08 p.555-558
ACM Digital Library Link
Summary: We investigate how the affordances provided by alternative interfaces for on-line discussion forums affect the structure of the discourse that unfolds. In order to investigate this impact, we compare the predictive power of time related and text similarity related features for identifying parent-child links between messages. The results from this work using this methodology suggest that interfaces that make parent-child relationships between messages explicit and do not constrain the choice of previous messages that users can reply to allow patterns of conversational behavior that violate the assumptions of traditional, tree-structured models of discourse where time related and similarity related features are highly predictive. An implication for future work is that because there is evidence that interface affordances affect the form of conversational contributions, techniques that process on-line communication data may need to be adapted for different communication interfaces.

[18] Sharing a single expert among multiple partners Expert/novice / Wong, Jeffrey / Oh, Lui Min / Ou, Jiazhi / Rosé, Carolyn P. / Yang, Jie / Fussell, Susan R. Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007-04-28 v.1 p.261-270
ACM Digital Library Link
Summary: Expertise to assist people on complex tasks is often in short supply. One solution to this problem is to design systems that allow remote experts to help multiple people in simultaneously. As a first step towards building such a system, we studied experts' attention and communication as they assisted two novices at the same time in a co-located setting. We compared simultaneous instruction when the novices are being instructed to do the same task or different tasks. Using machine learning, we attempted to identify speech markers of upcoming attention shifts that could serve as input to a remote assistance system.

[19] Modeling the impact of shared visual information on collaborative reference Social influence / Gergle, Darren / Rose, Carolyn P. / Kraut, Robert E. Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007-04-28 v.1 p.1543-1552
ACM Digital Library Link
Summary: A number of recent studies have demonstrated that groups benefit considerably from access to shared visual information. This is due, in part, to the communicative efficiencies provided by the shared visual context. However, a large gap exists between our current theoretical understanding and our existing models. We address this gap by developing a computational model that integrates linguistic cues with visual cues in a way that effectively models reference during tightly-coupled, task-oriented interactions. The results demonstrate that an integrated model significantly outperforms existing language-only and visual-only models. The findings can be used to inform and augment the development of conversational agents, applications that dynamically track discourse and collaborative interactions, and dialogue managers for natural language interfaces.

[20] Providing support for adaptive scripting in an on-line collaborative learning environment End user programming / Gweon, Gahgene / Rose, Carolyn / Carey, Regan / Zaiss, Zachary Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006-04-22 v.1 p.251-260
Best paper nominee: This paper describes a series of three controlled experiments that explore on-line learning and the potential benefits of automatic prompting. It shows the importance of a well-structured infrastructure for supporting on-line collaborative learning and offers insights into how students can work together effectively in extended on-line discussions.
ACM Digital Library Link
Summary: This paper describes results from a series of experimental studies to explore issues related to structuring productive group dynamics for collaborative learning using an adaptive support mechanism. The first study provides evidence in favor of the feasibility of the endeavor by demonstrating with a tightly controlled study that even without adaptive support, problem solving in pairs is significantly more effective for learning than problem solving alone. The results from a second study offer guidelines for strategic matching of students with learning partners. Furthermore, the results reveal specific areas for needed support. Based on the results from the second study, we present the design of an adaptive support mechanism, which we evaluate in a third study. The results from the third study provide evidence that certain aspects of our design for adaptive support in the form of strategic prompts are effective for manipulating student behavior in productive ways and for supporting learning. These results also motivate specific modifications to the original design.

[21] The effect of miscommunication rate on user response preferences Work-in-progress / Ai, Hua / Harris, Thomas / Rose, Carolyn Penstein Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006-04-22 v.2 p.448-453
ACM Digital Library Link
Summary: We report results from a small Wizard-of-Oz study investigating user responses to miscommunications in speech dialogue systems. We explore the separate and joint effects of miscommunication rate and system response to miscommunications on the likelihood that users choose to resort to direct manipulation, to repeat, or to rephrase. While we predicted that users would be more likely to resort to direct manipulation as miscommunication rate increased, our surprising finding was that users were most likely to resort to direct manipulation where communication success was least predictable, i.e., in the middle of the range, rather than at either extreme.

[22] Usable browsers for ontological knowledge acquisition Work-in-progress / Tribble, Alicia / Rose, Carolyn Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006-04-22 v.2 p.1451-1456
ACM Digital Library Link
Summary: In this paper we compare the usability of several presentation formats for ontological knowledge of events. The goal is to support further work in knowledge acquisition from informants who are not necessarily experienced with knowledge representations. This work investigates the question: How can we present detailed ontological information to such informants, in a format that is easy to understand, modify, and augment? We compare three formats: two commonly-used diagram styles and one lisp-like list of knowledge axioms. Ongoing work on this topic will expand the investigation into a study of the role of natural language in knowledge acquisition.

[23] Interactivity and Expectation: Eliciting Learning Oriented Behavior with Tutorial Dialogue Systems Long Papers: Intelligent Interfaces / Rose, C. P. / Torrey, C. Proceedings of IFIP INTERACT'05: Human-Computer Interaction 2005-09-12 p.323-336
Link to Digital Content at SpringerLink
Summary: We investigate the reasons behind students' different responses to human versus machine tutors and explore possible solutions that will motivate students to offer more elaborated responses to computerized tutoring systems, and ultimately behave in a more "learning oriented" manner. We focus upon two sets of variables, one surrounding the students' perceptions of tutor qualities and the other surrounding the conversational dynamics of the dialogues themselves. We offer recommendations based on our empirical investigations.

[24] The Necessity of a Meeting Recording and Playback System, and the Benefit of Topic-Level Annotations to Meeting Browsing Long Papers: Computer Supported Cooperative Work (CSCW) / Banerjee, S. / Rose, C. / Rudnicky, A. I. Proceedings of IFIP INTERACT'05: Human-Computer Interaction 2005-09-12 p.643-656
Link to Digital Content at SpringerLink
Summary: Much work in the area of Computer Supported Cooperative Work (CSCW) has targeted the problem of supporting meetings between collaborators who are non-collocated, enabling meetings to transcend boundaries of space. In this paper, we explore the beginnings of a proposed solution for allowing meetings to transcend time as well. The need for such a solution is motivated by a user survey in which busy professionals are questioned about meetings they have either missed or forgotten the important details about after the fact. Our proposed solution allows these professionals to transcend time in a sense by revisiting a recorded meeting that has been structured for quick retrieval of sought information. Such a solution supports complete recovery of prior discussions, allowing needed information to be retrieved quickly, and thus potentially facilitating the effective continuation of discussions from the past. We evaluate the proposed solution with a formal user study in which we measure the impact of the proposed structural annotations on retrieval of information. The results of the study show that participants took significantly less time to retrieve the answers when they had access to discourse structure based annotation than in a control condition in which they had access only to unannotated video recordings (p < 0.01, effect size 0.94 standard deviations).

[25] Supporting Efficient and Reliable Content Analysis Using Automatic Text Processing Technology Short Papers: Tools / Gweon, G. / Rose, C. P. / Wittwer, J. / Nueckles, M. Proceedings of IFIP INTERACT'05: Human-Computer Interaction 2005-09-12 p.1112-1115
Link to Digital Content at SpringerLink
Summary: Text categorization technology can be used to streamline the process of content analysis of corpus data. However, while recent results for automatic corpus analysis show great promise, tools that are currently being used for HCI research and practice do not make use of it. Here, we empirically evaluate trade-offs between semi automatic and hand labeling of data in terms of speed, validity, and reliability of coding in order to assess the usefulness of incorporating this technology into HCI tools.
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