topauthor: Poltrock_S* : Human-Computer Interaction Bibliography Search

[1] What did we get right and wrong about CSCW during the past 30 years? Panels / Russell, Daniel / Poltrock, Steven / Greif, Irene Companion Proceedings of ACM CSCW 2016 Conference on Computer-Supported Cooperative Work and Social Computing 2016-02-27 v.2 p.201-203

ACM Digital Library Link

Summary: The first CSCW conference was held 30 years ago. Over that time, many topics have been addressed, many ideas have been put forward, much research has been reported. What did the field get right? And what did the field get wrong? The panel, comprised of people who directly witnessed much of this history, will reflect on these questions. We don't expect all to agree with each panelist's conclusions, and we will invite reactions and contributions from the audience as well.

[2] Recognizing team context during simulated missions Collaboration in the wild / Poltrock, Steven / Handel, Mark J. / Poteet, Stephen R. / Murray, Paul Proceedings of ACM CSCW'12 Conference on Computer-Supported Cooperative Work 2012-02-11 v.1 p.197-206

ACM Digital Library Link

Summary: We investigated ways to automatically analyze movement and verbal behavior of teams of soldiers engaged in simulated military missions. Analysis of location data revealed that soldiers' locations were consistent with 3 stationary patterns and 2 movement patterns. Analysis of their dialogue detected statistical regularities. An automated text classifier was developed that employed these regularities to code dialogue utterances. These analyses demonstrate the feasibility of interpreting collaborative activity automatically and constructing models of team context for teams of soldiers engaged in trained activities.

[3] INTERNET Encyclopedia of Human-Computer Interaction 2011-12-17

Keywords: hci-sites:resources | hci-sites:articles | hci-sites:1st_choice |

Keywords: Encyclopedia and Glossary interaction design, information architecture, usability, user experience, human-computer interaction, information visualization, ethnography, emotional design, social media

www.interaction-design.org/encyclopedia/

1. Interaction Design
	+ Lowgren, Jonas
2. Human Computer Interaction (HCI)
	+ Carroll, John M.
3. User Experience and Experience Design
	+ Hassenzahl, Marc
4. Social Computing
	+ Erickson, Thomas
5. Visual Representation
	+ Blackwell, Alan
6. Data Visualization for Human Perception
	+ Few, Stephen
7. Bifocal Display
	+ Spence, Robert
	+ Apperley, Mark
8. Contextual Design
	+ Holtzblatt, Karen
	+ Beyer, Hugh R.
9. Action Research
	+ Kock, Ned
10. End-User Development
	+ Burnett, Margaret M.
	+ Scaffidi, Christopher
12. Affective Computing
	+ Höök, Kristina
13. Requirements Engineering
	+ Sutcliffe, Alistair G.
14. Context-Aware Computing
	+ Schmidt, Albrecht
15. Usability Evaluation
	+ Cockton, Gilbert
16. Activity Theory
	+ Kaptelinin, Victor
17. Disruptive Innovation
	+ Christensen, Clayton M.
18. Open User Innovation
	+ von Hippel, Eric
19. Visual Aesthetics
	+ Tractinsky, Noam
20. Tactile Interaction
	+ Challis, Ben
21. Somaesthetics
	+ Shusterman, Richard
22. Card Sorting
	+ Hudson, William
23. Wearable Computing
	+ Mann, Steve
24. Socio-Technical System Design
	+ Whitworth, Brian
	+ Ahmad, Adnan
25. Semiotics
	+ de Souza, Clarisse Sieckenius
26. Aesthetic Computing
	+ Fishwick, Paul A.
27. Computer Supported Cooperative Work
	+ Grudin, Jonathan
	+ Poltrock, Steven
28. Phenomenology
	+ Gallagher, Shaun
29. Formal Methods
	+ Dix, Alan J.

Summary: Welcome to a new type of encyclopedia! It's free, it includes videos, commentaries, and lots more. All chapters are written by leading figures within each subject. As such, it's different from the Wikipedia.

[4] Working around official applications: experiences from a large engineering project Enterprise / Handel, Mark J. / Poltrock, Steven Proceedings of ACM CSCW'11 Conference on Computer-Supported Cooperative Work 2011-03-19 p.309-312

ACM Digital Library Link

Summary: We describe facets of specialized software applications developed to support a large collaborative engineering program. Although many of the applications were bespoke efforts, designed to the requirements of users, virtually all major applications have an unofficial spreadsheet or database backing up the official application. These tools invariably play a critical but unofficial role in the day-to-day work, acting as more than just as a work-around, while the official applications are used primarily for mandated record keeping and auditing purposes. Surprisingly, there is often management approval for these unofficial applications, but at the same time, desire to elimination these applications and only use the official applications. We discuss the implications of this finding for future collaborative applications and long-term record keeping.

[5] Media spaces: past visions, current realities, future promise Panels / Baecker, Ron / Harrison, Steve / Buxton, Bill / Poltrock, Steven / Churchill, Elizabeth Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems 2008-04-05 v.2 p.2245-2248

ACM Digital Library Link

Summary: Established researchers and practitioners active in the development and deployment of media spaces review what seemed to be promised twenty years ago, what has actually been achieved, and what we might anticipate over the next twenty years.

[6] Collaborative Behavior and Supporting Technologies Tutorials / Grudin, Jonathan / Poltrock, Steven E. Proceedings of IFIP INTERACT'07: Human-Computer Interaction 2007-09-10 v.2 p.700-701

Keywords: collaboration technology; CSCW; adoption; emerging technologies

Link to Digital Content at Springer

Summary: Collaboration technologies are emerging rapidly to support groups, organizations, and society. This half-day course includes lectures, video illustrations, and case studies that cover experiences, current possibilities, and future trends, focusing on areas of rapid change. How might organizations use weblogs? Why has digital video taken so long to take hold, and what is happening now? What is the promise and practice with workflow management?

[7] Information seeking and sharing in design teams Knowledge Management I / Poltrock, Steven / Grudin, Jonathan / Dumais, Susan / Fidel, Raya / Bruce, Harry / Pejtersen, Annelise Mark GROUP'03: International Conference on Supporting Group Work 2003-11-09 p.239-247

ACM Digital Library Link

Summary: Information retrieval is generally considered an individual activity, and information retrieval research and tools reflect this view. As digitally mediated communication and information sharing increase, collaborative information retrieval merits greater attention and support. We describe field studies of information gathering in two design teams that had very different products, disciplinary backgrounds, and tools. We found striking similarities in the kinds of information they sought and the methods used to get it. For example, each team sought information about design constraints from external sources. A common strategy was to propose ideas and request feedback, rather than to ask directly for recommendations. Some differences in information seeking and sharing reflected differences in work contexts. Our findings suggest some ways that existing team collaboration tools could support collaborative information retrieval more effectively.

[8] Shaping technology across social worlds: groupware adoption in a distributed organization Field studies I / Mark, Gloria / Poltrock, Steven GROUP'03: International Conference on Supporting Group Work 2003-11-09 p.284-293

ACM Digital Library Link

Summary: In this paper, we draw on theory about social worlds to analyze how different organizational contexts affect groupware adoption. We report on a study of the adoption of data conferencing in a large distributed organization. Our data show that the diffusion process, which was driven by the users, was a result of communication and transformation of the technology across different social worlds. We also discovered that membership in multiple social worlds in an organization creates a tension for the potential adopter who is in a distributed team. To function effectively, team members must uniformly adopt the technology, yet some may face resistance at their organizational homes. Our case study showed that adoption was affected by organizational sites having conflicting views of the value of collaboration, different amounts and needs for resources, and different acceptance of technology standards. Potential technology adopters on distributed teams are faced with conflicting loyalties, constraints, and requirements between their distributed collaborations and organizational homes.

[9] Collaboration Technology in Teams, Organizations, and Communities 8: Tutorials / Grudin, Jonathan / Poltrock, Steven Proceedings of IFIP INTERACT'03: Human-Computer Interaction 2003-09-01 p.1023

[10] A team collaboration space supporting capture and access of virtual meetings Collaborative Workspaces / Geyer, Werner / Richter, Heather / Fuchs, Ludwin / Frauenhofer, Tom / Daijavad, Shahrokh / Poltrock, Steven GROUP'01: International Conference on Supporting Group Work 2001-09-30 p.188-196

ACM Digital Library Link

Summary: In this paper, we address the design issues of a collaborative workspace system, called TeamSpace, that supports geographically distributed teams by managing shared work processes and maintaining shared artifacts in a project. TeamSpace attempts to integrate both synchronous and asynchronous types of team interaction into a task-oriented environment. Since meetings are an integral part of teamwork, our current work focuses on supporting virtual meetings as part of a larger collaborative work process. We present an initial TeamSpace prototype that supports asynchronous meeting management seamlessly integrated with capture and access of synchronous distributed meetings. The captured synchronous data is integrated with other related information in TeamSpace, enabling users to efficiently gain knowledge of both current and past team activities.

[11] Diffusion of a collaborative technology cross distance Work Communities / Mark, Gloria / Poltrock, Steven GROUP'01: International Conference on Supporting Group Work 2001-09-30 p.232-241

ACM Digital Library Link

Summary: Achieving a common set of collaboration tools is a significant challenge for people working together in a geographically distributed enterprise. It requires coordinated technology adoption across geographic distance and organizational boundaries. In this paper, we report on the diffusion of a data conferencing technology in a large distributed enterprise. Two years ago we studied the early adopters; now the technology is widespread. We conducted a company-wide survey and found that it is generally the users, and not management, who are the driving force in diffusing the technology across distance. We discuss the organizational conditions that led to the diffusion, how barriers have changed, and emerging work practices as a result of the diffusion.

[12] Integrating Meeting Capture within a Collaborative Team Environment Applications for Groups / Richter, Heather / Abowd, Gregory D. / Geyer, Werner / Fuchs, Ludwin / Daijavad, Shahrokh / Poltrock, Steven Proceedings of the 2001 International Conference on Ubiquitous Computing 2001-09-30 p.123-138

Link to Digital Content at Springer

Summary: Meeting capture has been a common subject of research in the ubiquitous computing community for the past decade. However, the majority of the research has focused on technologies to support the capture but not enough on the motivation for accessing the captured record and the impact on everyday work practices based on extended authentic use of a working capture and access system. Our long-term research agenda is to build capture services for distributed workgroups that provide appropriate motivation and further understand how access of captured meetings impacts work practices. To do this, we have developed a testbed for meeting capture as part of a larger distributed work system called TeamSpace. In this paper, we discuss the requirements for meeting capture within TeamSpace, describe the initial prototype developed, and report on initial usage.

[13] Collaboration Technology in Teams, Organizations, and Communities / Poltrock, S. / Grudin, J. Proceedings of IFIP INTERACT'01: Human-Computer Interaction 2001-07-09 p.819-820

[14] Collaborative information retrieval (CIR) Special interest groups / Dumais, Susan / Grudin, Jonathan / Poltrock, Steven / Bruce, Harry / Fidel, Raya / Pejtersen, Annelise Mark Proceedings of ACM CHI 2000 Conference on Human Factors in Computing Systems 2000-04-01 v.2 p.298

ACM Digital Library Link

Summary: Most information retrieval and management tools have been developed for use by individuals. For example, Web search interfaces, and online catalogs support individual searchers working on their own. In workplace and library settings, however, teamwork is becoming more and more prevalent. We use the term Collaborative Information Retrieval (CIR) to describe any activity that collectively resolves an information problem. Information retrieval is construed in the broadest sense and includes processes such as: problem identification, analysis of information needs, query formulation, retrieval interactions, and the presentation and analysis of results. In this SIG, we will explore how to better understand and support information access in collaborative team settings. An understanding of the social and organizational contexts in which CIR occurs will lead to the design of more useful systems.
Several researchers have addressed aspects of CIR. In previous CHI meetings, Kidd (CHI'94) described how different people make different sense of the same information, Maltz and Ehrlich (CHI'95) outlined the key role that information gate keepers play, and several groups studied collaborative filtering. Some products support workgroup scheduling, document workflow, etc. But, none has brought together the variety of perspectives we believe are critical in fully understanding the CIR design space.

[15] Virtually collocated teams in the workplace Workshop / Mark, Gloria / Poltrock, Steven / Grudin, Jonathan Proceedings of ACM CHI 2000 Conference on Human Factors in Computing Systems 2000-04-01 v.2 p.370

Keywords: CSCW, collaborative work, teamwork, virtual collocation

ACM Digital Library Link

[16] Meeting at the desktop: An empirical study of virtually collocated teams / Mark, Gloria / Grudin, Jonathan / Poltrock, Steven E. Proceedings of the Sixth European Conference on Computer-Supported Cooperative Work 1999-09-12 p.159

[17] CSCW, groupware and workflow: experiences, state of art, and future trends Tutorials / Poltrock, Steven / Grudin, Jonathan Proceedings of ACM CHI 99 Conference on Human Factors in Computing Systems 1999-05-15 v.2 p.120-121

ACM Digital Library Link

Summary: Technology to support groups is rapidly coming into use and is starting to have an impact on us, our organizations, and society. This course addresses recent experiences, current possibilities, and future trends and shocks. Lecture and video illustrations are accompanied by discussions in which participants organize and present their collective experiences with and interests in groupware and workflow technologies, and CSCW issues and methods. The instructors summarize the current composition of the CSCW community and the state of the art in technology, and organize discussion of fundamental challenges that face us as users (and developers) of these technologies.

[18] A Grand Tour of CSCW Research Tutorials / Grudin, Jonathan / Poltrock, Steven E. / Patterson, John Proceedings of ACM CSCW'98 Conference on Computer-Supported Cooperative Work 1998-11-14 p.427

Broken Link to ACM Digital Library

Summary: An introduction to Computer Supported Cooperative Work research for those unfamiliar with the field. We provide a framework for understanding CSCW as a research domain, a development opportunity, and a management challenge. We present a taxonomy of CSCW technologies, explain the computing architectures of CSCW technologies, and analyze successes and obstacles to success.
This tutorial balances the social and technical issues that thread through this conference. It also identifies the conference events that expand on this social and technical framework.

[19] CSCW, Groupware and Workflow: Experiences, State of Art, and Future Trends Tutorials / Poltrock, Steven / Grudin, Jonathan Proceedings of ACM CHI 98 Conference on Human Factors in Computing Systems (Summary) 1998-04-18 v.2 p.119-120

Keywords: Groupware, Workflow, Computer-supported cooperative work, Coordination theory, Organizational design, Computer-mediated communication

Broken Link to ACM Digital Library

[20] Conference Preview: CSCW '98: the 1998 ACM Conference on Computer Supported Cooperative Work, Nov. 14-18, 1998, Seattle, WA / Poltrock, Steve / Grudin, Jonathan interactions 1998 v.5 n.5 p.41-43

Keywords: DESIGN, HUMAN FACTORS, H.5.3 Information Systems, INFORMATION INTERFACES AND PRESENTATION, Group and Organization Interfaces, Computer-supported cooperative work, H.5.3 Information Systems, INFORMATION INTERFACES AND PRESENTATION, Group and Organization Interfaces, Web-based interaction, K.4.2 Computing Milieux, COMPUTERS AND SOCIETY, Social Issues

Broken Link to ACM Digital Library

[21] Requirements for a Virtual Collocation Environment Virtual Environments / Poltrock, Steven E. / Engelbeck, George GROUP'97: International Conference on Supporting Group Work 1997-11-16 p.61-70

Keywords: Virtual collocation, Team work, Computer supported cooperative work, Requirements, Opportunistic interactions, Collaborative work

Broken Link to ACM Digital Library

Summary: We analyze how physically collocated teams work together now and what services they require to work together across distances, focusing on real time interactions because those interactions justify collocating teams today. We explain how Integrated Product Teams (IPTs) are organized in system development programs and how their physical collocation facilitates communication, collaboration, and coordination within the team. Interactions within IPTs take two forms: scheduled meetings and opportunistic interactions. Scenarios of scheduled IPT meetings help motivate and identify requirements for supporting distributed meetings. Opportunistic interactions are far more common than scheduled meetings, and more difficult to observe and analyze because they are not scheduled or predictable.

[22] CSCW, groupware and workflow: experiences, state of art, and future trends / Poltrock, S. / Grudin, J. Proceedings of IFIP INTERACT'97: Human-Computer Interaction 1997-07-14 p.661-662

[23] CSCW Overview Tutorials / Grudin, Jonathan / Poltrock, Steven E. / Patterson, John Proceedings of ACM CSCW'96 Conference on Computer-Supported Cooperative Work 1996-11-16 p.3

Broken Link to ACM Digital Library

Summary: To provide an organized and entertaining overview of the world of CSCW for newcomers to the field. We will offer a framework for understanding CSCW as a research domain, a management opportunity, and a business challenge. We will analyze some of the great successes and great disasters in CSCW.
We will provide an overview of the CSCW conference, including Sunday's tutorial program, and will suggest how to learn more about CSCW. We will conclude with refreshments and an opportunity to meet many of the conference participants.

[24] CSCW, Groupware and Workflow: Experiences, State of Art and Future Trends Tutorials / Poltrock, Steven E. / Grudin, Jonathan Proceedings of ACM CSCW'96 Conference on Computer-Supported Cooperative Work 1996-11-16 p.3

Broken Link to ACM Digital Library

Summary: This tutorial draws on the experiences of the participants and instructors with groupware and workflow technologies, and with CSCW issues and methods, to construct an informed picture of what is happening and possible.
To lectures and video-taped illustrations of commercial systems and research prototypes we have added structured subgroup activity by participants. We cover the multi-disciplinary nature of CSCW; emerging groupware products and research that support communication, collaboration, and coordination; and behavioral, social, and organizational challenges to developing, acquiring, or using these technologies, and approaches that can lead to success.

[25] CSCW, Groupware, and Workflow: Experiences, State of Art, and Future Trends Tutorial 6 / Grudin, Jonathan / Poltrock, Steven Proceedings of ACM CHI 96 Conference on Human Factors in Computing Systems 1996-04-14 v.2 p.338-339

Keywords: Groupware, Workflow, Computer-supported cooperative work, Coordination theory, Organizational design, Sociotechnical evolution

Link to ACM SIGCHI Conference Paper