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[1] Treemaps to visualise and navigate speech audio Audio and speech / Abdulhamid, Fahmi / Marshall, Stuart Proceedings of the 2013 Australian Computer-Human Interaction Conference 2013-11-25 2013-11-25 p.555-564
ACM Digital Library Link
Summary: Audio recordings are usually treated as one unbreakable and sequential document. Most interfaces only support basic audio navigation controls such as play, pause, forward, and rewind. However, by extracting meaningful information from audio, such as the spoken words and acoustic noise, we have created a Treemap-based interface which makes the task of finding the important information in audio simple. When applied to lecture audio, our interface allows students to easily consume lecture recordings by only listening to the parts they are interested in. A user study shows that our interface can successfully help users to find content in lecture recordings.

[2] Interaction Science and the Aging User: Techniques to Assist in Design and Evaluation Age-Related Issues / Marshall, Sandra P. UAHCI 2013: 7th International Conference on Universal Access in Human-Computer Interaction, Part II: User and Context Diversity 2013-07-21 v.2 p.133-141
Keywords: Aging; Cognitive Workload; Eye Tracking; Interface Design
Link to Digital Content at Springer
Summary: The aging user presents unique challenges to designers of new technologies, in part because of physical changes in the user's visual system. This paper reviews a number of these changes and shows how eye tracking can assist interaction science studies, both through traditional eye-movement metrics as well as with pupil-based estimates of cognitive workload. Three studies of older and younger participants are described.

[3] Measuring cognitive workload across different eye tracking hardware platforms Eye tracking systems issues I / Bartels, Michael / Marshall, Sandra P. Proceedings of the 2012 Symposium on Eye Tracking Research & Applications 2012-03-28 p.161-164
ACM Digital Library Link
Summary: As pertinent technologies continue to evolve, eye tracking hardware options grow more diverse. Consequently, it is important that researchers verify that new systems and parameters used in testing meet data collection quality standards. The current study evaluated hardware from four manufacturers: SR Research, Seeing Machines, SensoMotoric Instruments and Tobii Technology. The eye trackers included different system types and different sampling rates. The purpose of this research was to determine whether or not the pupil recording of each system was precise enough to effectively utilize the Index of Cognitive Activity, a validated cognitive workload metric. Results indicated that each system effectively captured Index of Cognitive Activity data. System factors such as system type sampling rate did not affect the metric. To maintain the integrity of data collected by succeeding generations of eye tracker, it is important that this type of quality-control research continues.

[4] Designing games to educate diabetic children / Chen, Gang / Baghaei, Nilufar / Sarrafzadeh, Abdolhossein / Manford, Chris / Marshall, Steve / Court, Gudrun Proceedings of the 2011 Australian Computer-Human Interaction Conference 2011-11-28 p.72-75
ACM Digital Library Link
Summary: The use of computer games as common vehicles for education, as opposed to pure entertainment, has gained popularity in recent years. Traditional method for diabetes education relies heavily on written materials and there is only a limited amount of resources targeted at educating diabetic children. In this paper, we present a novel approach for designing computer games aimed for educating children with diabetes. Our game design was applied to an existing open source game (Mario Brothers). The results of a pilot study showed that participants enjoyed playing the game and found it valuable for educating diabetic patients.

[5] SourceVis: a tool for multi-touch software visualization Multi-surface / Anslow, Craig / Marshall, Stuart / Noble, James / Biddle, Robert Proceedings of the 2011 ACM International Conference on Interactive Tabletops and Surfaces 2011-11-13 p.264-265
ACM Digital Library Link
Summary: Most software visualization systems and tools are designed from a single-user perspective and are bound to the desktop and Integrated Development Environments (IDEs). These design decisions do not allow users to easily navigate through software visualizations or to analyse software collaboratively. We have developed SourceVis, a collaborative multi-touch software visualization prototype for multi-touch tables. In this paper we describe the visualizations and interaction capabilities of our prototype.

[6] Eye Tracking and Universal Access: Three Applications and Practical Examples Eye Tracking, Gestures and Brain Interfaces / Bartels, Michael / Marshall, Sandra P. UAHCI 2011: 6th International Conference on Universal Access in Human-Computer Interaction, Part II: Users Diversity 2011-07-09 v.2 p.525-534
Keywords: eye tracking; HCI; Universal access
Link to Digital Content at Springer
Summary: The human eye is an essential component in the communication between computers and their operators. For this reason, eye tracking technology provides a valuable perspective into HCI. This paper discusses three applications of eye tracking technology to the challenge of universal access. The first is the use of gaze-controlled systems that allow disabled users to operate computers and other modern technology. The second is the use of eye tracking as a research methodology to be used in designing interfaces that help to bridge the digital divide. The third is the use of eye data to examine cognitive attributes (i.e., workload, fatigue, etc.) of operators of complex systems as they complete critical tasks. Practical examples of each of the three applications are provided.

[7] Lessons learnt from collaboratively creating maps on a touch table / Tran, Hien / Anslow, Craig / Marshall, Stuart / Potanin, Alex / de Róiste, Mairéad Proceedings of CHINZ'11, the ACM SIGCHI New Zealand Chapter's International Conference on Computer-Human Interaction 2011-07-04 p.105-108
ACM Digital Library Link
Summary: While touch tables have improved support for creative, co-located, collaborative tasks, the very act of studying what groups create on such tables (and how) remains non-trivially difficult. We developed an experimental tool to study what map designs would be created by pairs of users collaborating around a touch table, however to paraphrase the German military strategist Helmuth von Moltke: "no experimental tool survives contact with the table". While running our experiments, we made a series of observations around issues with table interaction, and our initial expectations on how the users would be able to interact with the tool. In this paper, we contribute these observations to assist other researchers considering undertaking a similar course of action.

[8] User evaluation of polymetric views using a large visualization wall New visualization and interaction techniques / Anslow, Craig / Marshall, Stuart / Noble, James / Tempero, Ewan / Biddle, Robert Proceedings of the ACM Symposium on Software Visualization 2010-10-25 p.25-34
ACM Digital Library Link
Summary: There are few visualization techniques for displaying complex software systems with large numbers of packages and classes. One visualization technique is the System Hotspots View, whose effectiveness has yet to be validated by any empirical studies. We have conducted a user evaluation to see whether participants of our modified System Hotspots View using a large visualization wall can accurately identify key measurements and comparisons in the underlying software system. The results of our user evaluation indicate that participants were able to effectively use our modified System Hotspots View to explore the example domain: version 1.6 of the Java API. Our observations also indicate that there are issues around interacting with the visualization wall.

[9] Exploring the inventor's paradox: applying jigsaw to software visualization Visualization for program comprehension and maintenance / Ruan, Haowei / Anslow, Craig / Marshall, Stuart / Noble, James Proceedings of the ACM Symposium on Software Visualization 2010-10-25 p.83-92
ACM Digital Library Link
Summary: Software visualization research has typically focussed on domain specific tools and techniques. In this paper, we evaluate applying a general purpose visual analytics tool Jigsaw to visualize the JHotDraw open source software system. We describe how Jigsaw can be applied to visualize software, and show how it can support some program comprehension tasks.

[10] Balancing acts: walking the Agile tightrope / Hoda, Rashina / Noble, James / Marshall, Stuart Proceedings of the 2010 International Workshop on Cooperative and Human Aspects of Software Engineering 2010-05-02 p.5-12
ACM Digital Library Link
Summary: Self-organizing teams are one of the critical success factors on Agile projects -- and yet, little is known about the self-organizing nature of Agile teams and the challenges they face in industrial practice. Based on a Grounded Theory study of 40 Agile practitioners across 16 software development organizations in New Zealand and India, we describe how self-organizing Agile teams perform balancing acts between (a) freedom and responsibility (b) cross-functionality and specialization, and (c) continuous learning and iteration pressure, in an effort to maintain their self-organizing nature. We discuss the relationship between these three balancing acts and the fundamental conditions of self-organizing teams -- autonomy, cross-fertilization, and self-transcendence.

[11] The effect of user interface delay in thin client mobile games Contributed papers / Delwadia, Vipul / Marshall, Stuart / Welch, Ian Proceedings of AUIC'10, Australasian User Interface Conference 2010-01-20 p.5-13
ACM Digital Library Citation
Summary: Thin-client computing may be a solution to such problems as providing sophisticated applications on devices with low computational power, or providing reasonable access to digital artifacts whose distribution the copyright owner still wishes to protect. However, certain application domains have tight constraints around user interface response times, and the network aspect of thin-client computing may cause issues in this regard. We have conducted an experiment to identify how various delays added to mobile games affect players' performance and perceptions of the gameplay. By studying the effects of these delays, we aim to identify time-based performance parameters within which our future thin-client computing systems should work if they are to support all application domains.

[12] What the Eyes Reveal: Measuring the Cognitive Workload of Teams Modeling Behavior, Emotion and Cognition / Marshall, Sandra P. DHM 2009: 2nd International Conference on Digital Human Modeling 2009-07-19 p.265-274
Keywords: eye tracking; pupil dilation; cognitive workload; team assessment
Link to Digital Content at Springer
Summary: This paper describes the measurement of cognitive workload using the Networked Evaluation System (NES). NES is a unique network of coordinated eye-tracking systems that allows monitoring of groups of decision makers working together in a single environment. Two implementations are described. The first is a military application with teams of officers working together on a simulated joint relief mission, and the second is a fatigue study with teams of individuals working together in a simulated lunar search and recovery mission.

[13] Remotely shooting asteroids on our mobile phone / Delwadia, Vipul / Marshall, Stuart / Welch, Ian Proceedings of CHINZ'09, the ACM SIGCHI New Zealand Chapter's International Conference on Computer-Human Interaction 2009-07-02 p.45-52
Keywords: games preservation, remote mobile gaming
ACM Digital Library Link
Summary: The New Zealand software industry developed numerous games and applications during the last decades of the twentieth century. These games and applications -- our digital culture -- are now becoming inaccessible and lost due to preservation and copyright problems. Providing remote access on standard mobile phones to centrally controlled and protected archives of old games and applications may be one approach to overcoming some of the preservation and copyright problems. However, remote access over wireless poses performance problems that could negatively impact the experience of using the preserved software, especially if the software is a computer game requiring immediate responses to player actions. In this paper, we attempt to discover what time performance requirements such a remote access system would need to satisfy by experimenting with various time delays to see how players' scores and perceptions of the game deteriorate.

[14] A theory-based framework for evaluating exergames as persuasive technology Design & evaluation of persuasive systems / Adams, Marc A. / Marshall, Simon J. / Dillon, Lindsay / Caparosa, Susan / Ramirez, Ernesto / Phillips, Justin / Norman, Greg J. Proceedings of the 2009 International Conference on Persuasive Technology 2009-04-26 p.45
ACM Digital Library Link
Summary: Exergames are video games that use exertion-based interfaces to promote physical activity, fitness, and gross motor skill development. The purpose of this paper is to describe the development of an organizing framework based on principles of learning theory to classify and rank exergames according to embedded behavior change principles. Behavioral contingencies represent a key theory-based game design principle that can be objectively measured, evaluated, and manipulated to help explain and change the frequency and duration of game play. Case examples are presented that demonstrate how to code dimensions of behavior, consequences of behavior, and antecedents of behavior. Our framework may be used to identify game principles which, in the future, might be used to predict which games are most likely to promote adoption and maintenance of leisure time physical activity.

[15] Using remotely executing software via a mobile device / Delwadia, Vipul / Marshall, Stuart / Welch, Ian Proceedings of AUIC'09, Australasian User Interface Conference 2009 p.3-8
ACM Digital Library Link
crpit.com/confpapers/CRPITV93Delwadia.pdf
Summary: There are scenarios in mobile computing that may benefit from separating presentation from computation. Traditionally this separation can be achieved via tools such as VNC. However such factors as network latency and additional communication overhead can slow down the presentation of a remotely executing mobile application below acceptable performance levels, especially for domains like gaming where responses may need to appear to be instantaneous. We present RemoteMe, an architecture and Java-based prototype for mobile-client / server communication that only requires a very thin mobile client. We hypothesise that RemoteMe will support faster response times to user input than existing software solutions such as VNC. This paper presents a preliminary analysis of our first prototype, and experimentally compares it to an open-source mobile-based VNC system.

[16] The Evaluation of Structured Communication Tools in Healthcare HEALTH CARE: HC5 - Improving Communication and Teamwork in Health Care Settings / Marshall, Stuart / Harrison, Julia / Flanagan, Brendan Proceedings of the Human Factors and Ergonomics Society 52nd Annual Meeting 2008-09-22 v.52 p.860-864
Link to HFES Digital Content
Summary: Suboptimal communication between health professionals has been identified as a significant causative factor in incidents compromising patient safety. The use of a structured method of communication has been suggested to improve the quality of information exchange, particularly with inexperienced practitioners. One structure that has been suggested to improve communication is the situational briefing tool SBAR. This tool was developed by the US Navy for standardizing important and urgent communication in nuclear submarines. Despite its widespread uptake in some areas of healthcare, its effectiveness has until recently been unproven. This paper describes the benefits and pitfalls of methods we have used to prove the effectiveness of these communication tools.

[17] Web software visualization using extensible 3D (X3D) graphics Posters / Anslow, Craig / Noble, James / Marshall, Stuart / Biddle, Robert Proceedings of the ACM Symposium on Software Visualization 2008-09-16 p.213-214
Keywords: extensible 3D graphics, software visualization
ACM Digital Library Link
Summary: 3D web software visualization has always been expensive, special purpose, and hard to program. Most of the technologies used require large amounts of scripting, are not reliable on all platforms, are binary formats, or no longer maintained. We can make web software visualization of object-oriented programs cheap, portable, and easy by using Extensible (X3D) 3D Graphics, which is a free open standard. In this paper we outline our experience with X3D and discuss the suitability of X3D as an output format for software visualization.

[18] Annotating UI architecture with actual use Contributed papers: user interface analysis / Ramsay, Neil / Marshall, Stuart / Potanin, Alex Proceedings of AUIC'08, Australasian User Interface Conference 2008 p.75-78
ACM Digital Library Link
crpit.com/confpapers/CRPITV76Ramsay.pdf
Summary: Developing an appropriate user interface architecture for supporting a system's tasks is critical to the system's overall usability. While there are principles to guide architectural design, confirming that the correct decisions are made can involve the collection and analysis of lots of test data. We are developing a testing environment that will automatically compare and contrast the actual user interaction data against the existing user interface architectural models. This can help a designer more clearly understand how the actual tasks performed relate to the proposed architecture, and enhances feedback between different design artifacts.

[19] Development of Team Coordination and Performance Measures in a Trauma Setting HEALTH CARE: Collaboration, Communication, and Task Support in Medical Contexts / Marshall, Stuart / Miller, Anne / Xiao, Yan Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting 2007-10-01 v.51 p.717-721
Link to HFES Digital Content
Summary: The paucity of reliable measures of team coordination and performance significantly obstructs the assessment of the effects of any technology on teams to improve decision making in health care. A pilot study was conducted to determine if measures of coordination and performance could be developed for teams involved in trauma resuscitation. A video assisted review of cases enabled evaluation of the use of the tools. Descriptors of coordination were derived from Klein's five-stage model of team coordination. A scoring system of team performance was developed from the University of Maryland Team Observable Performance Metric (UMTOP). After some modification both coordination and performance could be described. However, four defined stages of resuscitation were observed which greatly improved coding. More rigorous assessments of these tools will be required before firm conclusions can be drawn about the effects of a decision support tool recently introduced into the environment.

[20] Evaluating X3D for use in software visualization Poster abstracts / Anslow, Craig / Marshall, Stuart / Noble, James / Biddle, Robert Proceedings of the ACM Symposium on Software Visualization 2006-09-04 p.161-162
Keywords: X3D, evaluation, software visualization, web-based 3D graphics
ACM Digital Library Link
Summary: There are many technologies that have varying capabilities that could be used to help understand software through visualizations. Determining which technology is best suited for the development and delivery of a particular type of software visualization can be a complex task. We have evaluated the Web3D Consortium's X3D specification -- the open standard for web-based 3D graphics -- against some taxonomies of the types of graphical representations for software visualization. Our evaluation shows that X3D can support the development and delivery of visualizations that people use to understand the structure and behaviour of software.

[21] Eye tracking insights into cognitive modeling Comprehension and cognition / Bartels, Mike / Marshall, Sandra P. Proceedings of the 2006 Symposium on Eye Tracking Research & Applications 2006-03-27 p.141-147
Keywords: AMBR, eye tracking, human performance modeling
ACM Digital Library Link
Summary: The original 2000 AMBR project sought to evaluate how well four human performance models simulated behavior of human participants. Participants and models completed a modified version of an air traffic control task and were compared on the dimensions of performance, reaction time and subjective workload ratings. The current study replicated the human performance findings of the previous phase of AMBR and added eye tracking analysis to enhance understanding of participants' behavior. Examination of gaze position and patterns of eye movement provided evidence that participants adopted different visual strategies to complete the task in different display conditions and at different levels of demand. Applicability of eye tracking analyses to cognitive models is discussed.

[22] Visualisations of execution traces (VET): an interactive plugin-based visualisation tool / McGavin, Mike / Wright, Tim / Marshall, Stuart Proceedings of AUIC'06, Australasian User Interface Conference 2006 p.153-160
ACM Digital Library Link
Summary: An execution trace contains a description of everything that happened during an execution of a program. Execution traces are useful, because they can help software engineers understand code, resulting in a variety of applications such as debugging software, or more effective software reuse. Unfortunately, execution traces are also complex, typically containing hundreds of thousands of events for medium size computer programs, and more for large scale programs. We have developed an execution trace visualisation tool, called VET, that helps programmers manage the complexity of execution traces. VET is also plugin based. Expert users of VET can add new visualisations and new filters, without changing VET's main code base.

[23] A Web user interface for an interactive software repository / Marshall, Stuart / Biddle, Robert / Noble, James Proceedings of AUIC'04, Australasian User Interface Conference 2004 p.57-64
Summary: Using tools aimed at promoting the reuse of existing components costs the user in the time and effort needed to install and understand the tool. These costs could counteract or subsume the benefits of reuse argued for by reuse practitioners, rendering the activity worthless. One approach to reducing these costs is to deploy the tools in an environment that the user is already familiar with, and has easy access to. We have chosen the web as just such an environment, and this choice can have a significant impact on the usability and utility of the tool. This paper discusses the difficulties that arise from our use of the web, and the manner in which we have partly overcome these difficulties.

[24] New techniques for evaluating innovative interfaces with eye tracking Keynote / Marshall, Sandra Proceedings of the 2003 International Conference on Multimodal Interfaces 2003-11-05 p.2
ACM Digital Library Link
Summary: Computer interfaces are changing rapidly, as are the cognitive demands on the operators using them. Innovative applications of new technologies such as multimodal and multimedia displays, haptic and pen-based interfaces, and natural language exchanges bring exciting changes to conventional interface usage. At the same time, their complexity may place overwhelming cognitive demands on the user. As novel interfaces and software applications are introduced into operational settings, it is imperative to evaluate them from a number of different perspectives. One important perspective examines the extent to which a new interface changes the cognitive requirements for the operator.
    This presentation describes a new approach to measuring cognitive effort using metrics based on eye movements and pupil dilation. It is well known that effortful cognitive processing is accompanied by increases in pupil dilation, but measurement techniques were not previously available that could supply results in real time or deal with data collected in long-lasting interactions. We now have a metric-the Index of Cognitive Activity-that is computed in real time as the operator interacts with the interface. The Index can be used to examine extended periods of usage or to assess critical events on an individual-by-individual basis.
    While dilation reveals when cognitive effort is highest, eye movements provide evidence of why. Especially during critical events, one wants to know whether the operator is confused by the presentation or location of specific information, whether he is attending to key information when necessary, or whether he is distracted by irrelevant features of the display. Important details of confusion, attention, and distraction are revealed by traces of his eye movements and statistical analyses of time spent looking at various features during critical event.
    Together, the Index of Cognitive Activity and the various analyses of eye movements provide essential information about how users interact with new interface technologies. Their use can aid designers of innovative hardware and software products by highlighting those features that increase rather than decrease users' cognitive effort.
    In the presentation, the underlying mathematical basis of the Index of Cognitive Activity will be described together with validating research results from a number of experiments. Eye movement analyses from the same studies give clues to the sources of increase in cognitive workload. To illustrate interface evaluation with the ICA and eye movement analysis, several extended examples will be presented using commercial and military displays. [NOTE: Dr. Marshall's eye tracking system will be available to view at Tuesday evening's joint UIST-ICMI demo reception.

[25] How (not) to help people test drive code / Marshall, Stuart / Biddle, Robert / Tempero, Ewan Proceedings of AUIC'02, Australasian User Interface Conference 2002 p.39-42
ACM Digital Library Link
Summary: This paper discusses the results of usability testing on the interface of Dyno. Dyno is a tool designed to support code reuse by helping software developers understand what a specified piece of code does. The tool does this by allowing a programmer to undertake a process we call test driving. This paper looks at the deficiencies uncovered in the initial interface, and the implications this has for a tool aimed at helping software developers better understand code fragments so as to be able to reuse them.
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