Typing Tutor: Individualized Tutoring in Text Entry for Older Adults Based on Input Stumble Detection Older Adult Support / Hagiya, Toshiyuki / Horiuchi, Toshiharu / Yazaki, Tomonori Proceedings of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.1 p.733-744
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Summary: Many older adults are interested in smartphones. However most of them encounter difficulties in self-instruction and need support. Text entry, which is essential for various applications, is one of the most difficult operations to master. In this paper, we propose Typing Tutor, an individualized tutoring system for text entry that detects input stumbles and provides instructions. By conducting two user studies, we clarify the common difficulties that novice older adults experience and how skill level is related to input stumbles. Based on these studies, we develop Typing Tutor to support learning how to enter text on a smartphone. A two-week evaluation experiment with novice older adults (65+) showed that Typing Tutor was effective in improving their text entry proficiency, especially in the initial stage of use.