Age-related Differences in the Content of Search Queries when Reformulating Supporting Information Seeking / Karanam, Saraschandra / van Oostendorp, Herre Proceedings of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.1 p.5720-5730
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Summary: This study investigated the change in the content of the queries when performing reformulations in relation to age and task difficulty. Results showed that both generalization and specialization strategies were applied significantly more often for difficult tasks compared to simple tasks. Young participants were found to use specialization strategy significantly more often than old participants. Generalization strategy was also used significantly more often by young participants, especially for difficult tasks. Young participants were found to reformulate much longer than old participants. The semantic relevance of queries with the target information was found to be significantly higher for difficult tasks compared to simple tasks. It showed a decreasing trend across reformulations for old participants and remained constant for young participants, indicating that as old participants reformulated, they produced queries that were further away from the target information. Implications of these findings for design of information search systems are discussed.