Designing and Assessing Interactive Systems Using Task ModelsCourse Overviews
/ Palanque, Philippe
/ Marinie, CeliaExtended Abstracts of the ACM CHI'16 Conference on Human Factors in
Computing Systems2016-05-07v.2p.976-979
Summary: This two-part course takes a practical approach to introduce attendees to
the principles, methods and tools for task modelling. Part 1: A non-technical
introduction demonstrates that task models can be the corner stone of
successful design of interactive systems. Part 2: A more technical interactive
hands-on exercise of how to "do it right", such as: How to go from task
analysis to task models? How to assess (through analysis and simulation) that a
task model is correct? How to identify complexity of user tasks and how to
reduce it? How to identify tasks that are good candidate for migration either
towards automation or other users? How to take into account user errors in task
modelling? And more...