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Towards a Pattern Language for Distributed User Interfaces Late-Breaking Works: Novel Interactions / Shmorgun, Ilya / Lamas, David / Mercer, Eduardo Extended Abstracts of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.2 p.2712-2718
ACM Digital Library Link
Summary: Design patterns were initially proposed in architecture and later appropriated in software engineering and HCI. Over the years they have proved to be useful for modelling design experience in these domains. We introduce patterns for designing distributed user interfaces (DUIs) as an aid for HCI researchers and practitioners. The patterns are foreseen to work as building blocks meant for scaffolding the design process. We describe the procedure for collecting the patterns, as well as the effort undertaken towards development of a pattern language by identifying relationships between individual patterns and organising them into a hierarchy. Finally, an overview is given of the future steps for assessing the expressiveness of this pattern language for analysing existing and specifying new DUIs.

HCI Practices in the Nigerian Software Industry HCI for Developing Regions and Social Development / Ogunyemi, Abiodun / Lamas, David / Adagunodo, Emmanuel Rotimi / Rosa, Isaias Barreto da Proceedings of IFIP INTERACT'15: Human-Computer Interaction, Part II 2015-09-14 v.2 p.479-488
Keywords: HCI; Human-Centred design; Human-Centred software engineering; Usability; HCI education
Link to Digital Content at Springer
Summary: In this paper we explore the state of HCI practices in the Nigerian software industry. Our societies have evolved quickly into an information age, and the criticality of software and humans as components of socio-technical systems becomes more worthy to address. In Nigeria, the level of HCI practices is not yet known. We understand clearly, the role of software systems and services to strengthen information societies, and we decided to run a survey of the local software organizations. The results from the survey indicate some level of HCI awareness. Therefore, we conducted some semi-structured interviews in order to deepen our understanding of HCI practices in the industry. The results show there is a knowledge limit regarding HCI practices in the industry. We present a preliminary report of the results obtained from our studies of software organizations in Nigeria.

Current State of HCI Practice in the Estonian Software Development Industry HCI in Business and Innovation / Ogunyemi, Abiodun / Lamas, David / Sarapuu, Hegle / Rosa, Isaias Barreto da HCI International 2015: 17th International Conference on HCI: Posters' Extended Abstracts, Part II 2015-08-02 v.5 p.170-175
Keywords: HCI; Human-centred design; User experience; Human-centred software engineering
Link to Digital Content at Springer
Summary: The information society is expected to use information technologies extensively. This expectation often results to pressure on the software industry to develop rapidly, software systems to provide e-services to the society. Unfortunately, many unusable systems are developed and deployed to the society in the process. In Estonia, more than 90% of the inhabitants use IT for various activities, and most government and business services are delivered through the Internet. Further, the field of human-computer interaction (HCI) is still very young, and Tallinn University, remains the only institution in the Baltic zone, running a programme (masters) in HCI. This study presents the preliminary results of a recently conducted online survey on the extent of uptake of HCI practices. The outcomes of the study show that awareness and knowledge of HCI are still very low in the Estonian software industry.

Methods for Human-Computer Interaction Research Course Overviews / Gould, Sandy J. J. / Brumby, Duncan P. / Cox, Anna L. / Fitzpatrick, Geraldine / Hoonhout, Jettie / Lamas, David / Law, Effie Extended Abstracts of the ACM CHI'15 Conference on Human Factors in Computing Systems 2015-04-18 v.2 p.2473-2474
ACM Digital Library Link
Summary: This course delivers an introduction to a range of methods used in the exploration of Human-Computer Interaction (HCI) problems. Guided by leading HCI researchers and educators, attendees will be introduced to both qualitative and quantitative research methods that have been used to understand people and interactional contexts. We will also consider some of the major philosophical traditions in HCI research along with contemporary framings of HCI approaches, such as Interaction Science.

INTERNET IDLAB: Interaction Design Laboratory / Lamas, David 2015-03-03 Estonia, Harjumaa, Tallinn Tallinn University, Institute of Informatics
Keywords: hci-sites:laboratories |  education:programs | 
Keywords: HCI, Interaction Design
Languages: English
idlab.tlu.ee
E-mail: drl@tlu.ee
Summary: IDLAB started as a branch of Institute of Informatics at Tallinn University in 2009, as a research, design and innovation unit contributing towards the knowledge and skills of the Institute in the field of Human Computer Interaction (HCI) and Interaction Design (IxD).

Design artefacts as service design concepts: a case study from a telecommunication domain / Kwiatkowska, Joanna / Szóstek, Agnieszka / Lamas, David Proceedings of the 8th Nordic Conference on Human-Computer Interaction 2014-10-26 p.89-92
ACM Digital Library Link
Summary: The article describes a case study conducted in collaboration with a Polish mobile provider. The goal of the study was to design a means to support business experts in aligning their requirements and user needs at an early stage of the design process of a mobile service offering. The described approach is proposed as a new way of mediating business and user requirements for complex services.

Assessing HCI-related practices, needs and expectations of Estonian software companies / Ogunyemi, Abiodun / Sarapuu, Hegle / Lamas, David / Pender, Hanna-Liisa Proceedings of the 8th Nordic Conference on Human-Computer Interaction 2014-10-26 p.113-116
ACM Digital Library Link
Summary: Although Human-Computer Interaction (HCI) has thrived well in the academia, its practice, and that of its related fields such as interaction design, usability engineering, and user experience, has yet to be much appreciated by software practitioners. This does not help the future of HCI and its related fields. In order to grasp the gap between HCI in academy and practice, a study was conducted surveying and interviewing Estonian software industry representatives. The goal of the study was to depict not only HCI practices but also to understand what is it that this representatives expect from the field. The purpose of the study was to develop a master level curriculum with insights from the industry, that would facilitate the uptake of HCI and its related fields activities in the local software development industry. The results of study show that most of the participants are involved with service, system or software design and these consider that educational programmes in HCI should be predominantly technical, hands-on, market-oriented with strong input from abroad. The study also shows that the curriculum should include compulsory internships, and be either project or course-based.

(Un)structured sources of inspiration: comparing the effects of game-like cards and design cards on creativity in co-design process Complex interrelations in participatory design / Kwiatkowska, Joanna / Szóstek, Agnieszka / Lamas, David Proceedings of the 13th Participatory Design Conference. Volume 1: Research Papers 2014-10-06 v.1 p.31-39
ACM Digital Library Link
Summary: The article investigates two different ways of stimulating idea generation in the co-design process. In a quasi-experimental manner we compared effectiveness of structured and unstructured sources of inspiration. Based on the obtained data, we report on two idea-generation techniques: structured and unstructured, for stimulating group creativity. The article ends with a discussion regarding applicability of design cards and game-like cards in the ideation process.

Workshop: mapping and bridging the design and business gap Workshops / Kwiatkowska, Joanna / Szóstek, Agnieszka / Lamas, David / Piotrowski, Marcin Proceedings of the 13th Participatory Design Conference. Volume 2: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium Papers, and Keynote Abstracts 2014-10-06 v.2 p.215-216
ACM Digital Library Link
Summary: Recent studies imply the value of participatory methods in business (Buur et al., 2008; Roser et al. 2013; Hamid et al., 2011). Participatory design provides the organizations with the opportunity to share knowledge about users, deliver innovative products and build competitive advantage. The goal of this workshop is to explore how insights from user studies might be transferred into business processes. During the workshop participants will share their experiences regarding cooperation between the design and business teams and work on bridging the identified barriers using participatory methods. We aim to provide a setting where researchers, designers and practitioners will have an opportunity to gain practical knowledge on applying participatory methods into business practices.

Design and Business Gaps: From Literature to Practice Methods and Concepts / Kwiatkowska, Joanna / Szóstek, Agnieszka / Lamas, David Proceedings of the 2014 International Conference on Multimedia, Interaction, Design and Innovation 2014-06-24 p.5
ACM Digital Library Link
Summary: It is undoubted that design is of great importance for companies at present. Therefore, an increasing number of companies decide to align their offerings with user needs and desires and deliver recognized design values in final products or services. Nevertheless, the role of business is to deliver profitable products or services, which bring return on investment as well as meet other company requirements. Although a high interest in design deliverables might be distinguished, in practice design values tend to fall behind business decisions and overall low awareness of user needs can be observed throughout the company. Finally, there is the gap between the design and business.
    This article describes work in progress aimed at investigating and systematizing the understanding of the gaps between the design and business. On the basis of the literature review and conducted interviews it identifies relevant research gaps and questions that would benefit future scholarly attention.

A Design Space for Trust-enabling Interaction Design Methods and Concepts / Sousa, Sónia / Shmorgun, Ilya / Lamas, David / Arakelyan, Arman Proceedings of the 2014 International Conference on Multimedia, Interaction, Design and Innovation 2014-06-24 p.6
ACM Digital Library Link
Summary: The purpose of this article is to introduce and assess the expressiveness of a design space for trust-enabling interaction design; or in other words aims to assess the extent to which the design space can explain/describe trust-enabling interactions. It starts by situating trust in the domains of Human-Computer Interaction and Computer-Mediated Interactions.
    Then, presents the proposed design space analytical tool. A tool, which serves for moving away from artifact-centered design to an intentional creation of value, i.e. support interaction designers on further reflecting on trust-enabling interactions design values.
    These design space's dimensions are rationally derived from the model of Human-computer Trust, which builds on uses perceived trust. This model has been previously validated and was also used as a research lens for providing a greater understanding of how individuals interact with systems, in interaction processes like openness, knowledge sharing, user's privacy awareness, and collaboration.
    The article concludes with two examples of application through a comparative inspection of 2 peer-production platforms: Wikipedia and Wordpress. And a reflection on how the proposed analytical tool can be used as a facilitator for supporting trust-enabling interaction design processes.

Evaluating Aesthetics During Interaction Episodes User-Based Studies / Mõttus, Mati / Lamas, David / Tokranova, Darja Proceedings of the 2014 International Conference on Multimedia, Interaction, Design and Innovation 2014-06-24 p.11
ACM Digital Library Link
Summary: Many user studies have been conducted to understand the relationship between interface aesthetics and product's usability. Results of experiment by De Angeli et al. (2006) show that the link between aesthetics and usability is more complex than the strong claim -- "What is beautiful is usable". Interaction has an episodical nature where events follow each other in time and different stimuli affects users' decisions while completing the task.
    This Paper reports the preparation of upcoming user study which will attempt to explain how aesthetics is influencing quality of interaction. The idea is to use multiple methods -- usability metrics, psychophysiological metrics simultaneously with self-reported experience -- and collect data both during the study and retrospectively.

Towards a Design Space for Ubiquitous Computing Design Frameworks, Methods and Models for Intelligent Interactive Environments / Shmorgun, Ilya / Lamas, David DAPI 2014: 2nd International Conference on Distributed, Ambient, and Pervasive Interactions 2014-06-22 p.58-65
Keywords: Ubiquitous computing; design space analysis; design rationale
Link to Digital Content at Springer
Summary: The purpose of this paper is to illustrate the use of design space analysis for structuring the state of the art in a selected domain. The resulting design space was created based on a literature review and is an analytical tool that can help interaction designers identify the goals, characteristics, challenges, enabling technologies, and quality attributes that are relevant to the design and development of ubiquitous computing systems. This paper describes the procedure of selecting the design space categories, provides examples of using the design space, and discusses the limitations and perspective.

A Model for Human-Computer Trust Design of Learning Technologies / Sousa, Sonia / Lamas, David / Dias, Paulo LCT 2014: 1st International Conference on Learning and Collaboration Technologies, Part I: Designing and Developing Novel Learning Experiences 2014-06-22 v.1 p.128-137
Keywords: Human-computer Trust; User experience; Trusted interactions; Social engagement; Collaborative Learning
Link to Digital Content at Springer
Summary: Trusting is a rather complex phenomena and this complexity has been increasing with the pervasiveness of computing systems. In this virtual realms, Human-computer trust represents a key issue in today's organizations, and it has a significative role in leveraging interactions and mediating interrelationships and auto-regulate knowledge sharing processes.
    This paper reports an research framework, which aims to facilitate the use of the acquired understanding of the role of trust in (A) Human Computer Interaction; and in (B) Computer mediated Interaction.
    Results situate the model as a key contribute for leveraging people's interactions and their technological artefacts.

Identifying Intention and Perception Mismatches in Digitally Augmented Museum Settings Evaluation Methods, Techniques and Case Studies / Pender, Hanna-Liisa / Lamas, David HCI International 2014: 16th International Conference on HCI, Part I: Theories, Methods, and Tools 2014-06-22 v.1 p.565-576
Keywords: Evaluation methods and techniques; semiotic inspection method; communicability evaluation method; museums
Link to Digital Content at Springer
Summary: The key aim of introducing information and communication technology (ICT) in museum settings is to enhance the visitors' experience. However, the concrete strategies or best practices for digitally augmenting the museums remain to be determined. The main role of the ICT solutions in a museum context should be the mediation of the communication between the visitors and the museum artefacts to support the meaning making process. However, a large number of existing solutions fail to fulfil this task. In this paper we evaluate two digital interactive displays in different museums with Semiotic Engineering methods to detect mismatches between designers' intentions and visitors' perceptions in this communication process.

Situating a Design Space for Sustainable Software Appropriation Business, Sustainability and Technology Adoption / Arakelyan, Arman / Lamas, David HCI International 2014: 16th International Conference on HCI, Part III: Applications and Services 2014-06-22 v.3 p.665-673
Keywords: Software Sustainability; Sustainable Software Appropriation
Link to Digital Content at Springer
Summary: This paper describes work in progress aimed at considering temporal aspects of the appropriation process for prolonging the use of software artifacts with enabling design choices. A model of appropriation from the Information Systems domain is applied to understand the stages of appropriation as a process. The model is complemented by proposing a design space for introducing appropriation-enabling options at each stage towards prolonged use of software solutions.

Design Artefacts as Business Decision Prompts: Tackling the Design and Business Values Gap Business, Sustainability and Technology Adoption / Kwiatkowska, Joanna / Szóstek, Agnieszka / Lamas, David HCI International 2014: 16th International Conference on HCI, Part III: Applications and Services 2014-06-22 v.3 p.721-730
Keywords: design artefacts; probes; User-Centered Design; prompts; design values; business values
Link to Digital Content at Springer
Summary: This paper focuses on ways of supporting business in staying focused on the identified design values throughout the entire product or service development process. Based on literature review we propose design artefacts as business decision prompts. This consideration is used to structure and discuss probes artefacts as business decision prompts.

Exploring the role of the semiotic engineering in interaction co-design Interaction with Gestures / Pender, Hanna-Liisa / Lamas, David Proceedings of ChileCHI'13: Chilean Conference on Human-Computer Interaction 2013-11-11 p.18-23
ACM Digital Library Link
Summary: This paper explores the use of semiotic engineering in interaction design processes. The role of semiotics in HCI has been extensively explored and evaluation methods have been developed to facilitate the pragmatic application of semiotics to human-computer interaction. These methods can be applied in both formative and summative evaluation strategies and, especially when used in for formative evaluation purposes, they adequately feed back into the design process. However, with the growing emphasis on co-design, we see the need of supporting the design process with a frame of reference informed by the semiotic principles, thus shifting the contribution of semiotics to interaction design i.e. from an evaluation standpoint to a design decision role. We build upon a case study to explore the interplay between the semiotic inspection method and the interaction design process laying the ground for future work in this direction.

Research and Studies in the Domain of Human-Computer Interaction at Tallinn University Institute of Informatics HCI research activities at Tallinn University / Tammsaar, Katri / Lamas, David Romanian National Conference of Human-Computer Interaction -- RoCHI 2013 2013-09-02 p.143-144
Keywords: research activities, overview
rochi.utcluj.ro/articole/1/RoCHI_2013_Tammsaar.pdf
Summary: Tallinn University Institute of Informatics has developed specialist expertise in the area of human-computer interaction in recent years. An Interaction Design Laboratory was founded in 2009 which is leading various research projects, educational study programs and training courses in the field, as well as service provision for clients in private sector. The academic program for international students is conducted in English and is comprised of Masters in Human-Computer Interaction and Doctor of Information Society Technologies.

Towards a Situated Model of Sustainable Software Appropriation HCI research activities at Tallinn University / Arakelyan, Arman / Lamas, David Romanian National Conference of Human-Computer Interaction -- RoCHI 2013 2013-09-02 p.145-148
Keywords: sustainable interaction design, software sustainability, interaction models, appropriation, appropriation support
rochi.utcluj.ro/articole/1/RoCHI_2013_Arakelyan.pdf
Summary: This paper describes HCI research conducted at Interaction Design Lab of Institute of Informatics, Tallinn University towards a situated model of sustainable software appropriation. The overall question of the proposed research is how to cater for software sustainability by designing for software appropriation? In this study we are interested to know if and how interaction design can ensure the sustainability of software solutions by introducing appropriation signifiers in them that allow users to adapt the software according to their needs. In the proposed model, users engage in appropriative behavior that allows the proposed software solutions to evolve through time while meeting the changing needs of the users. Our paper describes a study aimed at developing and validating this model situated in the public schools of Estonia.

Re-Conceptualizing the E-Textbook for Ubiquitous Interactions HCI research activities at Tallinn University / Shmorgun, Ilya / Lamas, David Romanian National Conference of Human-Computer Interaction -- RoCHI 2013 2013-09-02 p.149-150
Keywords: E-textbook, ubiquitous interaction, artifact ecology
rochi.utcluj.ro/articole/1/RoCHI_2013_Shmorgun.pdf
Summary: The publishing industry is involved in an effort of converting school textbooks to electronic form, which often takes shape of static PDF documents. We propose to re-conceptualize the e-textbook as an aggregation of both professionally developed and user-contributed content, which is made available on a wide range of digital artifacts.

Visual Aesthetics of Interaction Design HCI research activities at Tallinn University / Mõttus, Mati / Lamas, David Romanian National Conference of Human-Computer Interaction -- RoCHI 2013 2013-09-02 p.153-158
Keywords: visual aesthetics, interaction design, aesthetics evaluation, user experience, user engagement, affordances, evaluation methods
rochi.utcluj.ro/articole/1/RoCHI_2013_Mottus.pdf
Summary: There are no clear instructions for making nice looking visual design. Beauty depends on many aspects, starting with person who looks at the object and ending with style, accepted at present moment of time [4]. Absolute truth can not be revealed, but there exist some guidelines that are called composition rules [5]. Few talented people create masterpieces intuitively, but if others follow composition rules, the work will be done attractively as well. Visual aesthetics of interaction design influences both pragmatic and hedonic properties of interactive product. Relations between aesthetics and interaction design have been already well researched and proved, that aesthetic look of interface adds attractiveness, helps to engage users and will be positively remembered providing better User Experience (UX). This paper focuses on establishing connections between visual aesthetics of interface and its interactive features. The intention of study is to show that aesthetic interaction design does not only provide better UX but also increases its pragmatic properties e.g. usability.

The evaluation of interface aesthetics Methods and concepts / Mõttus, Mati / Pajusalu, Maarja / Lamas, David / Torres, Rui Proceedings of the 2013 International Conference on Multimedia, Interaction, Design and Innovation 2013-06-24 p.3
ACM Digital Library Link
Summary: There are many factors that contribute towards good user experience (Roto, Law, Vermeeren and Hoonhout, 2011). These factors include the content and its organization, the functionality and features, the information and interaction design, as well as the visual design (Garett, 2002; Morville's, 2004; and Hassenzahl, 2005).
    This paper builds on the contribution of visual design into user experience as grounds to tackle the assessment of visual aesthetics evaluation methods. The intention of the study is to test objective and subjective evaluation methods with the same objects for comparison. Finding out the correlations between the objective and subjective evaluation results enables the usage of computerized image analysis for the purposes of evaluating aesthetics. The work reported in this paper thus contributes towards identifying a suitable objective method for a mathematical description of beauty.

Facilitation of sustainability through appropriation-enabling design Methods and concepts / Arakelyan, Arman / Lamas, David Proceedings of the 2013 International Conference on Multimedia, Interaction, Design and Innovation 2013-06-24 p.5
ACM Digital Library Link
Summary: We propose that sustainable interaction design can benefit from the notion of appropriation-enabling design in the sense that designing for appropriation can promote renewal and reuse of software and hardware artifacts. To this end, we establish the relation between sustainable interaction design and appropriation, identify three appropriation-enabling design challenges, suggest tentative solutions to them and assess an existing system to illustrate effects of certain appropriation-enabling design decisions on overall system sustainability. We propose that the perspective propagated by us can further HCI paradigms that allow for appropriative interaction, thus helping to sustain computing resources by promoting the prolonged use of software artifacts. This approach is based on the assumption that prolonged use of software solutions will ultimately lead to the longevity of the hardware artifacts on which they operate.

A sample of technology substitution User-based studies / Shmorgun, Ilya / Saks, Mattias / Lamas, David Proceedings of the 2013 International Conference on Multimedia, Interaction, Design and Innovation 2013-06-24 p.15
ACM Digital Library Link
Summary: We increasingly have access to a multitude of digital services and devices, which are used to mediate our activities. This paper provides an overview of various mediators currently being used and continuously substituted and describes the circumstances under which this happens.
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