Crowd-Designed Motivation: Motivational Messages for Exercise Adherence
Based on Behavior Change Theory
Behavioral Change
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de Vries, Roelof A. J.
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Truong, Khiet P.
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Kwint, Sigrid
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Drossaert, Constance H. C.
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Evers, Vanessa
Proceedings of the ACM CHI'16 Conference on Human Factors in Computing
Systems
2016-05-07
v.1
p.297-308
© Copyright 2016 ACM
Summary: Developing motivational technology to support long-term behavior change is a
challenge. A solution is to incorporate insights from behavior change theory
and design technology to tailor to individual users. We carried out two studies
to investigate whether the processes of change, from the Transtheoretical
Model, can be effectively represented by motivational text messages. We
crowdsourced peer-designed text messages and coded them into categories based
on the processes of change. We evaluated whether people perceived messages
tailored to their stage of change as motivating. We found that crowdsourcing is
an effective method to design motivational messages. Our results indicate that
different messages are perceived as motivating depending on the stage of
behavior change a person is in. However, while motivational messages related to
later stages of change were perceived as motivational for those stages, the
motivational messages related to earlier stages of change were not. This
indicates that a person's stage of change may not be the (only) key factor that
determines behavior change. More individual factors need to be considered to
design effective motivational technology.
