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Trigger-Action Programming in the Wild: An Analysis of 200,000 IFTTT Recipes Software and Programming Tools / Ur, Blase / Ho, Melwyn Pak Yong / Brawner, Stephen / Lee, Jiyun / Mennicken, Sarah / Picard, Noah / Schulze, Diane / Littman, Michael L. Proceedings of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.1 p.3227-3231
ACM Digital Library Link
Summary: While researchers have long investigated end-user programming using a trigger-action (if-then) model, the website IFTTT is among the first instances of this paradigm being used on a large scale. To understand what IFTTT users are creating, we scraped the 224,590 programs shared publicly on IFTTT as of September 2015 and are releasing this dataset to spur future research. We characterize aspects of these programs and the IFTTT ecosystem over time. We find a large number of users are crafting a diverse set of end-user programs -- over 100,000 different users have shared programs. These programs represent a very broad array of connections that appear to fill gaps in functionality, yet users often duplicate others' programs.

Practical trigger-action programming in the smart home Smart homes and sustainability / Ur, Blase / McManus, Elyse / Ho, Melwyn Pak Yong / Littman, Michael L. Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems 2014-04-26 v.1 p.803-812
ACM Digital Library Link
Summary: We investigate the practicality of letting average users customize smart-home devices using trigger-action ("if, then") programming. We find trigger-action programming can express most desired behaviors submitted by participants in an online study. We identify a class of triggers requiring machine learning that has received little attention. We evaluate the uniqueness of the 67,169 trigger-action programs shared on IFTTT.com, finding that real users have written a large number of unique trigger-action interactions. Finally, we conduct a 226-participant usability test of trigger-action programming, finding that inexperienced users can quickly learn to create programs containing multiple triggers or actions.

Conception Pyramid Method for Cultural Product Form Development Cross-Cultural Design Methods and Techniques / Yang, Tsai-Lin / Ho, Ming-Chyuan CCD 2013: 5th International Conference on Cross-Cultural Design, Part I: Methods, Practice, and Case Studies 2013-07-21 v.1 p.261-268
Keywords: Cultural Product; Form Development; Design Method; Gestalt Layer; Metalwork Practice
Link to Digital Content at Springer
Summary: Existing methods are found incapable of meeting the needs in form designs of cultural product development and representation, particularly in the aspects of cultural identity and spiritual implication. Focusing on cultural products and with an emphasis on decorative forms, this study proposed the "Gestalt Layer Construct", based on the concepts of text, context and gestalt, among others. Accordingly, a "Conception Pyramid Method for Cultural Product Form Development" is introduced, which consists of six elements, namely Determining subject and collecting creative content, Selecting and allocating idea components, Developing gestalt concept and building gestalt layers, Identifying the best gestalt context, Defining storylines and interpreting gestalt concept, and Implementing and integrating form components. Through a series of metalwork design practices, the proposed procedures were validated and found that it features with innovativeness, usefulness, transferability and effectiveness.

Designing the Personalized Nostalgic Emotion Value of a Product DUXU beyond Usability: Culture, Branding, and Emotions / Tseng, Yu-Shan / Ho, Ming-Chyuan DUXU 2011: 1st International Conference on Design, User Experience, and Usability: Theory, Methods, Tools and Practice, Part II 2011-07-09 v.2 p.664-672
Keywords: personalized design; nostalgic
Link to Digital Content at Springer
Summary: Personalization and nostalgic emotion are both human-centered. Human memory and emotions are the core concerns of design. It is important for a designer to involve consumers in the design process at very begging and communicate with them to integrate their emotional factors into design. This study discusses how to apply nostalgic emotional design strategies to personalize a product, grasp consumers' perception, and transform consumers' past memories into personalized exclusive symbols. This study adopts the qualitative approach, generalizes relevant literatures, makes verification and evaluation through practical design examples, and proposes the following suggestions: (1) using personal experience as the cut-in point in design; (2) role-playing of "story telling" (consumer side) and "listening to stories" (designer side); (3) integrating various modalities into design of a product. This study aims at constructing a tentative model for nostalgic-emotional design.

Semantics-enriched document exchange Document engineering II: posters / Guo, Jingzhi / Ho, Ming Sang Proceedings of the 2010 ACM Symposium on Document Engineering 2010-09-21 p.239-242
Keywords: XML product map, concept, document engineering, document exchange, electronic business, representation, semantics, sign
ACM Digital Library Link
Summary: In e-business development, semantics-oriented document exchange is becoming important, because it can support cross-domain user connection, business transaction and collaboration. To provide this support, this paper proposes a DOC Mechanism to exchange semantically interoperable business documents between heterogeneous enterprise information systems. This mechanism is designed on a layered-sign network, which enables any exchanged e-business document to be independently interpretable without losing semantic consistency.

Communication and computing in health facilities of southwest Uganda Work-in-progress, April 14-15 / Ho, Melissa R. Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010-04-10 v.2 p.4207-4212
Keywords: HCI4D, ICT4D, ICTD, OBA, healthcare, mobile phone, netbook
ACM Digital Library Link
Summary: Mobile phones are often pitched as the solution for Africa's development. This study examines the social changes entailed by the introduction of new technologies into a health subsidy program, and compares mobile phones and netbooks side by side in Southwest Uganda as potential health information management devices for private health facilities.

Human-centered computing in international development Workshops / Sambasivan, Nithya / Ho, Melissa / Kam, Matthew / Kodagoda, Neesha / Dray, Susan / Thomas, John C. / Light, Ann / Toyama, Kentaro Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009-04-04 v.2 p.4745-4750
Keywords: human-centered computing, international development, sustainability, user-centered design, values
ACM Digital Library Link
Summary: This workshop continues the dialog on exploring the challenges in applying, extending, and inventing appropriate methods and contributions of Humancentered Computing (HCC) to International economic and community development, borne out of tremendously successful HCI4D workshops at CHI 2007 and 2008. The workshop aims at 1) providing a platform to discuss interaction design practices that allow for meaningful embedding of interactive systems in the cultural, infrastructural, and political settings where they will be used 2) addressing interaction design issues in developing regions, as well as areas in the developed world marginalized by poverty or other barriers. We hope to continue to extend the boundaries of the field of Human-centered Computing (HCC) by spurring on more discussion on how existing methods and practices can be adapted/ modified, and how new practices be developed, to combat.

Asynchronous remote medical consultation for Ghana Healthcare in the Developing World / Luk, Rowena / Ho, Melissa / Aoki, Paul M. Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems 2008-04-05 v.1 p.743-752
ACM Digital Library Link
Summary: Computer-mediated communication systems can be used to bridge the gap between doctors in underserved regions with local shortages of medical expertise and medical specialists worldwide. To this end, we describe the design of a prototype remote consultation system intended to provide the social, institutional and infrastructural context for sustained, self-organizing growth of a globally-distributed Ghanaian medical community. The design is grounded in an iterative design process that included two rounds of extended design fieldwork throughout Ghana and draws on three key design principles (social networks as a framework on which to build incentives within a self-organizing network; optional and incremental integration with existing referral mechanisms; and a weakly-connected, distributed architecture that allows for a highly interactive, responsive system despite failures in connectivity). We discuss initial experiences from an ongoing trial deployment in southern Ghana.

bYOB [Build Your Own Bag]: a computationally-enhanced modular textile system / Nanda, Gauri / Cable, Adrian / Bove, V. Michael / Ho, Moneta / Hoang, Han Proceedings of the 2004 International Conference on Mobile and Ubiquitous Multimedia 2004-10-27 p.1-4
ACM Digital Library Link
Summary: We present bYOB (Build Your Own Bag), a flexible, computationally enhanced modular textile system from which to construct smart fabric objects. bYOB was motivated by a desire to transform everyday surfaces into ambient displays for information and to make building with fabric as easy as playing with Lego blocks. In the realm of personal architecture, bYOB is an interactive material that encourages users to explore and experiment by creating new objects to seamlessly integrate into their lives. The physical configuration of the object mediates its computational behavior. Therefore, an object built out of the system of modular elements understands its geometry and responds appropriately without any end-user programming. Our current prototype is a bag built out of the system that understands it is a bag when the handle is attached to the mesh of modules, responds by illuminating its fabric and inner contents when the sun goes down (Fig 1), communicates the presence of objects placed in the bag, and interacts with the user via speech. We describe how bYOB contributes to and differs from existing work in modular based systems and fabric interfaces. We discuss our development process in respect to physical, electronic, and conceptual design. We also describe salient features and future applications enabled by this new construction kit.