Mailing Archived Emails as Postcards: Probing the Value of Virtual
Collections
Physical and Digital Collections
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Gerritsen, David B.
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Tasse, Dan
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Olsen, Jennifer K.
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Vlahovic, Tatiana A.
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Gulotta, Rebecca
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Odom, William
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Wiese, Jason
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Zimmerman, John
Proceedings of the ACM CHI'16 Conference on Human Factors in Computing
Systems
2016-05-07
v.1
p.1187-1199
© Copyright 2016 ACM
Summary: People accumulate huge assortments of virtual possessions, but it is not yet
clear how systems and system designers can help people make meaning from these
large archives. Early research in HCI has suggested that people generally
appear to value their virtual things less than their material things, but
theory on material possessions does not entirely explain this difference. To
investigate if changes to the form and behavior of virtual things may surface
valued elements of a virtual archive, we designed a technology probe that
selected snippets from old emails and mailed them as physical postcards to
participating households. The probe uncovered features of emails that trigger
meaningful reflection, and how contextual information can help people engage in
reminiscence. Our study revealed insights about how materializing virtual
possessions influences factors shaping how people draw on, understand, and
value those possessions. We conclude with implication and strategies for aimed
at supporting people in having more meaningful interactions and experiences
with their virtual possessions.
Curatorial Agents: How Systems Shape Our Understanding of Personal and
Familial Digital Information
Digital Collections, Practice & Legacy
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Gulotta, Rebecca
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Sciuto, Alex
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Kelliher, Aisling
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Forlizzi, Jodi
Proceedings of the ACM CHI'15 Conference on Human Factors in Computing
Systems
2015-04-18
v.1
p.3453-3462
© Copyright 2015 ACM
Summary: As people increasingly turn to digital channels to share, store, and reflect
on their lives and experiences, the processes by which they manage the diverse
collection of information generated over the course of their lives are
changing. These processes, once a matter of hands-on curation and personal
meaning making, are now deeply rooted in interactions with digital systems. In
this work, we drew from prior research from personalization, memory, and
information management to create four interactive, provocative systems. Through
sessions with 12 adults from Pittsburgh, PA we used a combination of these
systems and interviews to examine how systems might play a role in the near and
long term resurfacing of personal and familial digital information. Findings
point to an opportunity to create systems that can openly mediate the curation
and transmission of digital content, and ways to draw meaning from the
differences between how systems and people recall and represent their
experiences.
Legacy in the age of the internet: reflections on how interactive systems
shape how we are remembered
Digital memory
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Gulotta, Rebecca
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Odom, William
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Faste, Haakon
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Forlizzi, Jodi
Proceedings of DIS'14: Designing Interactive Systems
2014-06-21
v.1
p.975-984
© Copyright 2014 ACM
Summary: The creation of a personal legacy is a process through which information,
values, and memories are passed down to future generations. This process is
inherently subjective, both as a curated collection of the elements of one's
life, and as an evolving form of remembrance that is subject to the
interpretations of those to whom it is left. Based on directed storytelling
sessions with 14 adults from a large Midwestern city in the USA, we explore
users' perceptions of how their use of digital systems and information will
impact how their lives are interpreted and reflected upon by their families and
by future generations. Our findings describe nuances regarding how shifting
notions about technological systems and the long-term accessibility of digital
information impact the ways in which we share, and subsequently manage,
information online. This work, explored here in the context of legacy, exposes
opportunities to help users engage with their digital information through the
curation of meaningful records, the dispossession of digital debris, and a
reexamination of how digital systems and services influence the accessibility
and lifespan of digital information.
Money talks: tracking personal finances
Managing income
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Kaye, Joseph Jofish
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McCuistion, Mary
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Gulotta, Rebecca
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Shamma, David A.
Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems
2014-04-26
v.1
p.521-530
© Copyright 2014 ACM
Summary: How do people keep track of their money? In this paper we present a
preliminary scoping study of how 14 individuals in the San Francisco Bay Area
earn, save, spend and understand money and their personal and family finances.
We describe the practices we developed for exploring the sensitive topic of
money, and then discuss three sets of findings. The first is the emotional
component of the relationship people have with their finances. Second, we
discuss the tools and processes people used to keep track of their financial
situation. Finally we discuss how people account for the unknown and
unpredictable nature of the future through their financial decisions. We
conclude by discussing the future of studies of money and finance in HCI, and
reflect on the opportunities for improving tools to aid people in managing and
planning their finances.
Digital artifacts as legacy: exploring the lifespan and value of digital
data
Papers: studying digital artifacts
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Gulotta, Rebecca
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Odom, William
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Forlizzi, Jodi
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Faste, Haakon
Proceedings of ACM CHI 2013 Conference on Human Factors in Computing Systems
2013-04-27
v.1
p.1813-1822
© Copyright 2013 ACM
Summary: Legacy is the meaningful and complex way in which information, values, and
possessions are passed on to others. As digital systems and information become
meaningfully parts of people's everyday and social relationships, it is
essential to develop new insights about how technology intersects with legacy
and inheritance practices. We designed three interactive systems to investigate
how digital materials might be passed down in the future. We conducted in-home
interviews with ten parents using the systems to provoke discussion about how
technology might support or complicate their existing practices. Sessions
revealed parents desired to treat their digital information in ways not fully
supported by technology. Findings are interpreted to describe design
considerations for future work in this emerging space.
Curation, provocation, and digital identity: risks and motivations for
sharing provocative images online
Privacy + self disclosure
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Gulotta, Rebecca
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Faste, Haakon
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Mankoff, Jennifer
Proceedings of ACM CHI 2012 Conference on Human Factors in Computing Systems
2012-05-05
v.1
p.387-390
© Copyright 2012 ACM
Summary: Among the billions of photos that have been contributed to online
photo-sharing sites, there are many that are provocative, controversial, and
deeply personal. Previous research has examined motivations for sharing images
online and has identified several key motivations for doing so: expression,
curation of identity, maintaining social connections, and recording
experiences. However, few studies have focused on the perceived risks of
posting photos online and even fewer have examined the risks associated with
provocative, controversial, or deeply personal images. In our work, we used
photo-elicitation interviews to explore the motivations for posting these types
of images and the perceived risks of doing so. In this paper, we describe our
findings from those interviews.
This is your brain on interfaces: enhancing usability testing with
functional near-infrared spectroscopy
Brain & bio-sensor interactions
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Hirshfield, Leanne M.
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Gulotta, Rebecca
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Hirshfield, Stuart
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Hincks, Sam
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Russell, Matthew
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Ward, Rachel
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Williams, Tom
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Jacob, Robert
Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems
2011-05-07
v.1
p.373-382
© Copyright 2011 ACM
Summary: This project represents a first step towards bridging the gap between HCI
and cognition research. Using functional near-infrared spectroscopy (fNIRS), we
introduce techniques to non-invasively measure a range of cognitive workload
states that have implications to HCI research, most directly usability testing.
We present a set of usability experiments that illustrates how fNIRS brain
measurement provides information about the cognitive demands placed on computer
users by different interface designs.
Combining Electroencephalograph and Functional Near Infrared Spectroscopy to
Explore Users' Mental Workload
Cognitive Load and Performance
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Hirshfield, Leanne M.
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Chauncey, Krysta
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Gulotta, Rebecca
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Girouard, Audrey
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Solovey, Erin Treacy
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Jacob, Robert J. K.
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Sassaroli, Angelo
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Fantini, Sergio
FAC 2009: 5th International Conference on Foundations of Augmented
Cognition. Neuroergonomics and Operational Neuroscience
2009-07-19
p.239-247
Keywords: fNIRs; EEG; near infrared spectroscopy; workload
Copyright © 2009 Springer-Verlag
Summary: We discuss the physiological metrics that can be measured with
electroencephalography (EEG) and functional near infrared spectroscopy (fNIRs).
We address the functional and practical limitations of each device, and
technical issues to be mindful of when combining the devices. We also present
machine learning methods that can be used on concurrent recordings of EEG and
fNIRs data. We discuss an experiment that combines fNIRs and EEG to measure a
range of user states that are of interest in HCI. While our fNIRS machine
learning results showed promise for the measurement of workload states in HCI,
our EEG results indicate that more research must be done in order to combine
these two devices in practice.
