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Continuing the Dialogue: Bringing Research Accounts Back into the Field (Re)understanding Makin? A Critical Broadening of Maker Cultures / Fox, Sarah / Rosner, Daniela K. Proceedings of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.1 p.1426-1430
ACM Digital Library Link
Summary: This paper examines the work to bring HCI research back to the people and sites under study. We draw on our ongoing collaboration with members of feminist hackerspaces in Northern California where we conducted fieldwork over eighteen months in 2014 and 2015. Together we created and distributed a zine -- a self-published magazine produced with a photocopier -- that knit together content of a published paper with local histories of feminist print production. By tracing the efforts involved in this collaboration and its effects on our research project, our research community, and ourselves, we extend HCI's efforts to foster continued dialogue with our sites of study. We end by outlining strategies for bolstering this mission both within and beyond HCI.

Exploring Social Justice, Design, and HCI Workshop Summaries / Fox, Sarah / Asad, Mariam / Lo, Katherine / Dimond, Jill P. / Dombrowski, Lynn S. / Bardzell, Shaowen Extended Abstracts of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.2 p.3293-3300
ACM Digital Library Link
Summary: The aim of this one-day workshop is to share existing research, discuss common practices, and to develop new strategies and tools for designing for social justice in HCI. This workshop will bring together a set of HCI scholars, designers, and community members to discuss social justice perspectives on interaction design and technology. We will explore theoretical and methodological approaches in and around HCI that can help us generatively consider issues of power, privilege, and access in their complexity. We will discuss the challenges associated with taking a justice approach in HCI, looking toward existing practices we find both productive and problematic. This workshop will bridge current gaps in research and practice by developing concrete strategies for both designing and evaluating social change oriented work in HCI, where agendas are made clear and researchers are held accountable for the outcomes of their work by members of their field site and the research community.

Feminist Hackerspaces as Sites for Feminist Design Graduate Student Symposium (14 papers) / Fox, Sarah Proceedings of the 2015 ACM Conference on Creativity and Cognition 2015-06-22 p.341-342
ACM Digital Library Link
Summary: This paper describes the work I have conducted with colleagues in and around feminist hackerspaces -- workspaces that support the creative and professional pursuits of women. Through action research, interviews, and participant observation, I have explored the motivations, activities, and ideals of people organizing feminist hackerspaces. Additionally, I have begun to investigate what feminist design of technology might look like through the facilitation of a series of design workshops in two of these spaces. Through this work, I examine the feminist ideals that develop in these spaces as both discursive and material phenomena that shed new light on what counts as hacking, technology and collaboration.

Hacking Culture, Not Devices: Access and Recognition in Feminist Hackerspaces Hacking and Making / Fox, Sarah / Ulgado, Rachel Rose / Rosner, Daniela Proceedings of ACM CSCW 2015 Conference on Computer-Supported Cooperative Work and Social Computing 2015-02-28 v.1 p.56-68
ACM Digital Library Link
Summary: This paper examines the motivations, activities, and ideals of people organizing feminist hackerspaces: collaborative workspaces developed to support women's creative and professional pursuits. Drawing on interviews, participant observation and archival data collected across the Pacific Northwest over nine months, we show how members of these spaces use small-scale collaborative design and acts of making to work out their place in society in ways that contest widely accepted understandings of hacking, technology, and collaboration. In designing how the space should look, feel, and run, members reframe activities seldom associated with technical work (e.g., weaving, identity workshops) as forms of hacking. In so doing, they shift concerns for women in technology from questions of access (who is included) to questions of recognition (who is visible) while grappling with productive ambiguities in between. We describe lessons these tension present for examining women's relations with technology in CSCW.

Strangers at the Gate: Gaining Access, Building Rapport, and Co-Constructing Community-Based Research Community-Based Participatory Research / Dantec, Christopher A. Le / Fox, Sarah Proceedings of ACM CSCW 2015 Conference on Computer-Supported Cooperative Work and Social Computing 2015-02-28 v.1 p.1348-1358
ACM Digital Library Link
Summary: This paper is about the work we do to create productive partnerships in community settings: developing relationships, demonstrating commitments, and overcoming personal and institutional barriers to community-based design research. Through an ethnographic account of the elements of community-based research normally elided from reports of design process, we explore how the impact of institutional histories and personal relationships went beyond simply identifying potential partners, but fundamentally guided the research questions and approach. We examine the different roles researchers play -- researcher, confidant, advocate, interloper, invader, and collaborator -- and how those roles create particular relations in the field. The contribution of this work is the development of a reflective account of the research in order to evaluate knowledge production, rigor, and advance methods for engaging in community-based research.

Community historians: scaffolding community engagement through culture and heritage Communities / Fox, Sarah / Dantec, Christopher Le Proceedings of DIS'14: Designing Interactive Systems 2014-06-21 v.1 p.785-794
ACM Digital Library Link
Summary: This paper describes the Community Historians project, which was a series of public, participatory workshops focused on conceptualizing and enacting forms of citizen engagement through technology. The goal of the project was to provide the space and resources to discover, discuss, and document inherent communal values and tangible resources present in a low-income community. The result of the first workshop was an interactive, alternative asset map of the area. The second workshop involved residents building their own digital cameras from component parts. The purpose of these activities was to reinforce critical thought about how technology affected the lives of residents and to empower adaptation of technology as a tool for communal development.

The semantics of clustering: analysis of user-generated spatializations of text documents Visual analytics / Endert, Alex / Fox, Seth / Maiti, Dipayan / Leman, Scotland / North, Chris Proceedings of the 2012 International Conference on Advanced Visual Interfaces 2012-05-22 p.555-562
ACM Digital Library Link
Summary: Analyzing complex textual datasets consists of identifying connections and relationships within the data based on users' intuition and domain expertise. In a spatial workspace, users can do so implicitly by spatially arranging documents into clusters to convey similarity or relationships. Algorithms exist that spatialize and cluster such information mathematically based on similarity metrics. However, analysts often find inconsistencies in these generated clusters based on their expertise. Therefore, to support sensemaking, layouts must be co-created by the user and the model. In this paper, we present the results of a study observing individual users performing a sensemaking task in a spatial workspace. We examine the users' interactions during their analytic process, and also the clusters the users manually created. We found that specific interactions can act as valuable indicators of important structure within a dataset. Further, we analyze and characterize the structure of the user-generated clusters to identify useful metrics to guide future algorithms. Through a deeper understanding of how users spatially cluster information, we can inform the design of interactive algorithms to generate more meaningful spatializations for text analysis tasks, to better respond to user interactions during the analytics process, and ultimately to allow analysts to more rapidly gain insight.

Motivating and supporting faculty use of educational digital libraries: an example from the geosciences Posters / Manduca, Cathy A. / Iverson, Ellen R. / Fox, Sean / McMartin, Flora JCDL'05: Proceedings of the 5th ACM/IEEE-CS Joint Conference on Digital Libraries 2005-06-07 p.389
ACM Digital Library Link

Evaluating implicit measures to improve web search / Fox, Steve / Karnawat, Kuldeep / Mydland, Mark / Dumais, Susan / White, Thomas ACM Transactions on Information Systems 2005 v.23 n.2 p.147-168
ACM Digital Library Link
Summary: In this article we describe an evaluation of relevance feedback (RF) algorithms using searcher simulations. Since these algorithms select additional terms for query modification based on inferences made from searcher interaction, not on relevance information searchers explicitly provide (as in traditional RF), we refer to them as implicit feedback models. We introduce six different models that base their decisions on the interactions of searchers and use different approaches to rank query modification terms. The aim of this article is to determine which of these models should be used to assist searchers in the systems we develop. To evaluate these models we used searcher simulations that afforded us more control over the experimental conditions than experiments with human subjects and allowed complex interaction to be modeled without the need for costly human experimentation. The simulation-based evaluation methodology measures how well the models learn the distribution of terms across relevant documents (i.e., learn what information is relevant) and how well they improve search effectiveness (i.e., create effective search queries). Our findings show that an implicit feedback model based on Jeffrey's rule of conditioning outperformed other models under investigation.

INTERNET Older Americans and the Internet: Adapting Government Websites for an Older Audience / Fox, Susannah 2004-07-19 Pew Research Center's Internet & American Life Project
Keywords: aging:resources | 
www.pewinternet.org/Presentations/2004/Older-Americans-and-the-Internet.aspx
Summary: Most Americans age 65+ live lives far removed from the Internet, know few people who use email or surf the Web, and cannot imagine why they would spend money and time learning how to use a computer. Just one in five seniors goes online and many live with disabilities that make it difficult to navigate the Web. This presentation provides new demographic data, not contained in recent reports, plus specific tips for government Web site managers who want to design senior-friendly sites.

INTERNET Older Americans and the Internet / Fox, Susannah 2004-03-28 Pew Research Center's Internet & American Life Project
Keywords: aging:resources | 
www.pewinternet.org/Reports/2004/Older-Americans-and-the-Internet.aspx

Displaying resources in context: using digital libraries to support changes in undergraduate education Posters / Manduca, Cathryn A. / Fox, Sean JCDL'03: Proceedings of the 3rd ACM/IEEE-CS Joint Conference on Digital Libraries 2003-05-27 p.391
ACM Digital Library Citation
Summary: Education digital libraries strive to foster major improvements in education by supporting adoption of more effective teaching methods. We present initial efforts to assist faculty in changing teaching practice by displaying digital library resources in portals that address a specific educational issue and provide the full spectrum of resources needed to both motivate and implement a change in practice.

Social desirability and controllability in computerized and paper-and-pencil personality questionnaires / Fox, Shaul / Schwartz, David Computers in Human Behavior 2002-07 v.18 n.4 p.389-410
Link to Article at ScienceDirect

Effects of Aging on Working Memory and Workload AGING: Age-Related Differences in Cognitive Functioning [Lecture] / Fox, Starr Lynn / Eggemeier, F. T. / Biers, David W. Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting 1995-10-09 v.1 p.139-142
Summary: The current study investigated the effects of aging on working memory and mental workload. Subjects performed a Brown-Peterson memory task using simulated air traffic controller/pilot communications. Perceived mental workload was measured using the NASA-TLX rating scale. Results revealed no significant recall performance differences between younger and older individuals. However, workload ratings indicated that older individuals experienced higher perceived workload than younger individuals. These findings suggest subjective workload ratings may be sensitive to age-related differences not demonstrated by performance measures.

Communication between Crews: The Effects of Speech Intelligibility on Team Performance GENERAL SESSIONS: Potpourri II / Whitaker, Leslie A. / Fox, Starr L. / Peters, Leslie J. Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting 1993-10-11 v.1 p.630-634
Summary: Speech is a critical method of communication among group members while they are trying to accomplish a task. The present research program is designed to determine the impact of speech communication on performing a variety of communication-intensive tasks. A model describing performance as a function of auditory workload has guided this research. This model states that transmission, linguistic, and individual factors each contribute to auditory workload and hence influence task performance. The current study focused on two transmission factors: speech intelligibility and communication structure. Previous work in this program has reported the performance of two- or three-person crews operating alone to accomplish various tasks. The present study examined the team performance of two crews operating interactively to accomplish more complex tasks. Speech intelligibility was varied from 100% to 25% and was measured using the Modified Rhymes Test. Twelve crews were tested at the Closed Combat Test Bed using M1A2 tank simulators. The results of this study are consistent with those predicted by the auditory workload model; decrements in task performance occur at higher levels of intelligibility for more complex tasks than for less complex tasks. In addition to the task performance measured in this study, verbal protocols taken from recorded transcripts were coded as evidence of the changes in communication structure when speech intelligibility is varied. The implications of these findings for communication using cellular telephones and radio communication are discussed.

Usability Evaluation and Feedback to Designers -- An Experimental Study 2. Design and Evaluation Methods: 2.1 Design and Evaluation Methods / Novara, F. / Bertaggia, N. / Allamanno, N. / Fox, S. / Olphert, W. Proceedings of IFIP INTERACT'87: Human-Computer Interaction 1987-09-01 p.337-340
Summary: A major goal of the ESPRIT HUFIT Project is to identify usability criteria and develop measures of usability which will in themselves be useful to designers of IT systems. This paper reports an experiment conducted as part of this Project which aimed to pilot measures of usability. The aim of this experiment was to assess the usability of a newly developed text processing package. Twenty six subjects were required to practice with the package to a given standard, then were asked to perform an experimental task. Various measures, including time, errors and help requirements were taken, as well as subjective evaluations of the package. The data from this experiment were then analysed to identify a number of areas where there were actual or potential usability problems with the product. In a second phase of the work, the experimental results were elaborated in a simple format and communicated to the product designers.