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Future of Human-Building Interaction Workshop Summaries / Alavi, Hamed S. / Lalanne, Denis / Nembrini, Julien / Churchill, Elizabeth / Kirk, David / Moncur, Wendy Extended Abstracts of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.2 p.3408-3414
ACM Digital Library Link
Summary: In 2030, we will have a different interactive experience with our built environments, at home, at work, and even in public urban spaces. This is attributed to advancements in sensing and actuation systems that can integrate into the building infrastructures, in symbiosis with the new environmental concerns that call for new life, work, and mobility styles. This change, whether gradual or sudden, evident or seamless, can have a remarkable impact on our everyday experiences, and thus entails efforts to envision possible scenarios and plan for them. We believe that buildings, as they would embody our digital and physical interactive daily experiences, should be designed and nurtured in a dialogue with their users at the individual as well as social levels. This implies a responsibility of the HCI community to intervene and involve the user in the Human-Building Interaction (HBI) design practice. We propose bringing together expertise from the fields of human-computer interaction, building and urban architecture, and social sciences, and provide them with an occasion for collaboratively creating and sharing 'images' of HBI by 2030. The goal is to uncover research opportunities and challenges that will emerge through discussions and multi-faceted debates about the topics proposed.

Everyday Surveillance Workshop Summaries / Briggs, Pam / Churchill, Elizabeth / Levine, Mark / Nicholson, James / Pritchard, Gary W. / Olivier, Patrick Extended Abstracts of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.2 p.3566-3573
ACM Digital Library Link
Summary: Surveillance, literally the 'close watching over' of a person or a group, was historically carried out to monitor adversaries and criminals. The digital era of sensor-rich, connected devices means that new forms of everyday surveillance -- what some are calling 'dataveillance' -- are emerging. These are changing the power structures that link people, businesses and governments. In this multidisciplinary, one day workshop, we seek to rethink and understand everyday surveillance practices, asking: what are new forms of surveillance that accompany developments in Big Data and the emerging Internet of Things; what are the anticipated and unanticipated effects of a surveillance culture; how does surveillance need to be (re)configured in order to empower the citizen or contribute to social good? We will ask who "owns" the data that arises from these everyday acts of surveillance and what can result from rethinking these ownership models. We will consider the role and place of research in surveillance data collection and analysis.

On Vintage Values: The Experience of Secondhand Fashion Reacquisition The Value of Things / Bowser, Anne E. / Haimson, Oliver L. / Melcer, Edward F. / Churchill, Elizabeth F. Proceedings of the ACM CHI'15 Conference on Human Factors in Computing Systems 2015-04-18 v.1 p.897-906
ACM Digital Library Link
Summary: Secondhand fashion is a rapidly growing, lucrative market with both off- and online outlets. Studies of secondhand consumption have focused primarily on people's motivations for secondhand shopping, highlighting sustainability and/or thrift. We extend this work by looking at the motivations and practices of secondhand shoppers who are driven instead by style, playfulness and treasure-hunting. We present findings from ethnographic observation and interviews with 13 secondhand shoppers. Three secondhand shopping orientations emerged. Perfection Seeking involves seeking items that fit with an individual look or personal brand. These items are seen as unique, and demonstrate an alternative to mainstream fashion and consumption. Casual curiosity is less focused, more engaged in browsing, and driven by both secondhand objects and the secondhand experience itself. Digging involves the focused pursuit of hidden "gems" or treasures, following the belief that unusual items are waiting to be found. We offer ideas for designing secondhand shopping experiences to support the needs for storytelling, experiential pleasure, and negotiation around durable value.

Online Inspiration and Exploration for Identity Reinvention Gender & Technology / Haimson, Oliver L. / Bowser, Anne E. / Melcer, Edward F. / Churchill, Elizabeth F. Proceedings of the ACM CHI'15 Conference on Human Factors in Computing Systems 2015-04-18 v.1 p.3809-3818
ACM Digital Library Link
Summary: Self-representation online can be difficult for those who are in life transitions that involve exploring new identity facets and changes in personal style. Many desire to tailor their online representations for different audiences. Social media site profiles and sharing settings offer varying levels of anonymity, privacy, and thus safety, but these settings are often opaque and poorly understood. To understand the complex relationship between identity, personal style and online self-representation, we examine how people explore and experiment with new styles in public and in private online settings during gender transition. We present the results of interviews with transgender people who have recently reinvented their personal style, or are planning to do so in the near future. We find that people explore new styles in online settings to craft possible or ideal future selves. When involving others, people engage intimate and unknown others, but often avoid weak ties. Our results indicate that to account for changing identities, social media sites must be designed to support finding inspiration and advice from strangers and style experimentation with close friends.

SIG: Gender-Inclusive Software: What We Know About Building It SIG Meetings / Burnett, Margaret M. / Churchill, Elizabeth F. / Lee, Michael J. Extended Abstracts of the ACM CHI'15 Conference on Human Factors in Computing Systems 2015-04-18 v.2 p.857-860
ACM Digital Library Link
Summary: Recent research has shown that some software that is intended to be gender-neutral is not, in fact, equally inclusive to males and females. But little is known about how to design software in a gender-aware fashion, and existing research on gender differences relevant to software design is scattered across at least five different academic fields (e.g., psychology, computer science, education, communications, and women's studies). This research SIG will bring together female and male academics, industry researchers, and practitioners with three goals in mind: (1) to build community across research/practice boundaries; (2) to pool our knowledge on promising practices for design and evaluation of software from a gender perspective; and (3) to begin to build a shared, on-line research and literature base to support solid, well-informed progress on this important issue.

Between the Lines: Reevaluating the Online/Offline Binary Workshop Summaries / Vieweg, Sarah / Haimson, Oliver L. / Massimi, Michael / O'Hara, Kenton / Churchill, Elizabeth F. Extended Abstracts of the ACM CHI'15 Conference on Human Factors in Computing Systems 2015-04-18 v.2 p.2337-2340
ACM Digital Library Link
Summary: Scholarly debate within the HCI community has acknowledged that the concepts of "online" and "offline" are merely handy descriptors for different environments and contexts. However, when it comes to designing technologies, this binary is still frequently invoked In this workshop, our goal is to address what issues arise when we invoke this binary uncritically, and how we can better understand people's everyday experiences of their on- and offline self-representations and interactions. When, how and why do people invoke or exploit notions of online versus offline? When does this notional "seam" dissolve? We will articulate a broadened agenda for understanding behavior across contexts. We aim to continue and update discussions of on- and offline with a deeper focus on people's practices and experiences around the creation and maintenance of a sense of "self" and identity and discuss designers' and developers' roles and responsibilities in enabling and supporting those practices.

Moving Beyond e-Health and the Quantified Self: The Role of CSCW in Collaboration, Community and Practice for Technologically-Supported Proactive Health and Wellbeing Workshops / Chamberlain, Alan / schraefel, m.c. / Poole, Erika / Munson, Sean / Danis, Catalina / Churchill, Elizabeth Companion Proceedings of ACM CSCW 2015 Conference on Computer-Supported Cooperative Work and Social Computing 2015-03-14 v.2 p.273-276
ACM Digital Library Link
Summary: Abstract What is the role of CSCW as methodology and epistemology in the development of interactive technology for Proactive Health? Does CSCW have a particular research contribution to make to the critical and timely development of re-designing our cultures to support health as a social good rather than as a medical condition? This workshop proposes to dedicate its two days to explore these questions, in order to: Produce a draft research agenda for CSCW challenges related to Proactive Health. Develop a near and longer term set of objectives to deliver on this agenda.

Scrupulous, scrutable, and sumptuous: personal data futures Columns / Churchill, Elizabeth F. interactions 2014-09 v.21 n.5 p.20-21
ACM Digital Library Link

Reasons to be cheerful Columns / Churchill, Elizabeth F. interactions 2014-05 v.21 n.3 p.20-21
ACM Digital Library Link

Reasons to be cheerful, part 4 Keynote / Plenary Talks / Churchill, Elizabeth F. Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems 2014-04-26 v.2 p.7-8
ACM Digital Library Link
Summary: Reasons to be Cheerful, Part 3 was a song released by the UK's Ian Dury and the Blockheads in 1979. The song simply enumerates a series of reasons for being cheerful: Summer, Buddy Holly... 18-wheeler Scammels, Domenecker camels... The list includes sex, generosity and politeness, yellow socks, breakfast cereal, John Coltrane... and more.
    In 1979 when the song was released HCI was still in its infancy, starting its 'first wave'. Much focus was on efficiency and on communication as command. Satisfaction was noted, but not central. Frustration was acknowledged but not deeply theorized.
    Now, in 2014, in the third or perhaps even fourth wave of HCI, we talk about engagement, connection, emotion, enjoyment, delight and joy... Efficiency is still on the table but not dominant.
    In this talk, I reflect on cheer, on joy and the human capacity for optimism. I will update the Blockheads' list, to include some reasons I believe we should be cheerful about the emerging landscape of mediated interaction and social connection. My list will offer examples from my own collaborative work in the design and development of engaging Internet experiences.

Perspectives on gender and product design Workshop summaries / Dray, Susan M. / Busse, Daniela K. / Brock, Anke Marei / Peters, Anicia N. / Bardzell, Shaowen / Druin, Allison / Burnett, Margaret M. / Churchill, Elizabeth F. / Williams, Gayna / Holtzblatt, Karen / Murray, Diane Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems 2014-04-26 v.2 p.53-56
ACM Digital Library Link
Summary: Interactive technologies have a profound mediating effect on the way we obtain and contribute to knowledge, relate to each other and contribute to society. Often, "gender" is not a factor that is explicitly considered in the design of these technologies. When gender is considered, products are often designed with idealised models of gendered "users" -- designed for men, designed for women, designed for boys, designed for girls, or designed for the "average user" who could be male or female. However, the ways in which gender-bias or gender-neutrality are constructed in the design process and the resulting effect on the interactive artifacts that are produced is not well understood. This workshop will address what HCI is currently bringing, and can bring, to the table in addressing this issue.

Developing a living HCI curriculum to support a global community Workshop summaries / Churchill, Elizabeth / Preece, Jennifer / Bowser, Anne Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems 2014-04-26 v.2 p.135-138
ACM Digital Library Link
Summary: ACM SIGCHI supports research to understand the philosophies and practices that inform HCI education in order to support a broad community of students, academics, and industry practitioners around the globe. This workshop builds on 3 years of research and collaboration to engage the HCI community in developing a living curriculum for HCI. This includes selecting the platforms and tools required to support a community, defining the parameters of content generation and community participation, and identifying existing and new collaborators to support this ambitious work.

Crowdfunding: an emerging field of research Panel 102 / Gerber, Elizabeth M. / Muller, Michael / Wash, Rick / Irani, Lilly C. / Williams, Amanda / Churchill, Elizabeth F. Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems 2014-04-26 v.2 p.1093-1098
ACM Digital Library Link
Summary: Crowdfunding, the request of resources through social media, has generated much discussion in the popular press; however, there have been few systematic empirical studies of this growing phenomenon. We bring together the leading HCI researchers in crowdfunding and crowdsourcing to discuss this potentially transformative socio-technical innovation that may advance (or harm) human capabilities to innovate and collaborate. We will discuss current empirical research on crowdfunding and the future of research in this field from diverse perspectives including computer science, social science, communications, and design, using both qualitative and quantitative research methods. To make real progress towards realizing future research, we will lead a discussion with the audience of new research agendas in crowdfunding.

The "expression gap": do you like what you share? WWW 2014 posters / Sarma, Atish Das / Si, Si / Churchill, Elizabeth F. / Sundaresan, Neel Companion Proceedings of the 2014 International Conference on the World Wide Web 2014-04-07 v.2 p.247-248
ACM Digital Library Link
Summary: While recommendation profiles increasingly leverage social actions such as "shares", the predictive significance of such actions is unclear. To what extent do public shares correlate with other online behaviors such as searches, views and purchases? Based on an analysis of 950,000 users' behavioral, transactional, and social sharing data on a global online commerce platform, we show that social "shares", or publicly posted expressions of interest do not correlate with non-public behaviors such as views and purchases. A key takeaway is that there is a "gap" between public and non-public actions online, suggesting that marketers and advertisers need to be cautious in their estimation of the significance of social sharing.

Beyond modeling private actions: predicting social shares WWW 2014 posters / Si, Si / Sarma, Atish Das / Churchill, Elizabeth F. / Sundaresan, Neel Companion Proceedings of the 2014 International Conference on the World Wide Web 2014-04-07 v.2 p.377-378
ACM Digital Library Link
Summary: We study the problem of predicting sharing behavior from e-commerce sites to friends on social networks via share widgets. The contextual variation in an action that is private (like rating a movie on Netflix), to one shared with friends online (like sharing an item on Facebook), to one that is completely public (like commenting on a YouTube video) introduces behavioral differences that pose interesting challenges. In this paper, we show that users' interests manifest in actions that spill across different types of channels such as sharing, browsing, and purchasing. This motivates leveraging all such signals available from the e-commerce platform. We show that carefully incorporating signals from these interactions significantly improves share prediction accuracy.

The currencies of paper currency Columns / Churchill, Elizabeth F. interactions 2014-01 v.21 n.1 p.24-25
ACM Digital Library Link

EDITED BOOK Ways of Knowing in HCI / Olson, Judith S. / Kellogg, Wendy A. 2014 p.472 Springer New York
ISBN: 978-1-4939-0377-1 (print), 978-1-4939-0378-8 (online)
Link to Digital Content at Springer
Reading and Interpreting Ethnography (1-23)
	+ Dourish, Paul
Curiosity, Creativity, and Surprise as Analytic Tools: Grounded Theory Method (25-48)
	+ Muller, Michael
Knowing by Doing: Action Research as an Approach to HCI (49-68)
	+ Hayes, Gillian R.
Concepts, Values, and Methods for Technical Human--Computer Interaction Research (69-93)
	+ Hudson, Scott E.
	+ Mankoff, Jennifer
Study, Build, Repeat: Using Online Communities as a Research Platform (95-117)
	+ Terveen, Loren
	+ Konstan, Joseph A.
	+ Lampe, Cliff
Field Deployments: Knowing from Using in Context (119-142)
	+ Siek, Katie A.
	+ Hayes, Gillian R.
	+ Newman, Mark W.
	+ Tang, John C.
Science and Design: The Implications of Different Forms of Accountability (143-165)
	+ Gaver, William
Research Through Design in HCI (167-189)
	+ Zimmerman, John
	+ Forlizzi, Jodi
Experimental Research in HCI (191-227)
	+ Gergle, Darren
	+ Tan, Desney S.
Survey Research in HCI (229-266)
	+ Müller, Hendrik
	+ Sedley, Aaron
	+ Ferrall-Nunge, Elizabeth
Crowdsourcing in HCI Research (267-289)
	+ Egelman, Serge
	+ Chi, Ed H.
	+ Dow, Steven
Sensor Data Streams (291-321)
	+ Voida, Stephen
	+ Patterson, Donald J.
	+ Patel, Shwetak N.
Eye Tracking: A Brief Introduction (323-348)
	+ Navalpakkam, Vidhya
	+ Churchill, Elizabeth F.
Understanding User Behavior Through Log Data and Analysis (349-372)
	+ Dumais, Susan
	+ Jeffries, Robin
	+ Russell, Daniel M.
	+ Tang, Diane
	+ Teevan, Jaime
Looking Back: Retrospective Study Methods for HCI (373-393)
	+ Russell, Daniel M.
	+ Chi, Ed H.
Agent Based Modeling to Inform the Design of Multiuser Systems (395-419)
	+ Ren, Yuqing
	+ Kraut, Robert E.
Social Network Analysis in HCI (421-447)
	+ Hansen, Derek L.
	+ Smith, Marc A.
Research Ethics and HCI (449-468)
	+ Bruckman, Amy
Epilogue (469-472)
	+ Kellogg, Wendy A.
	+ Olson, Judith S.

AUTHORED BOOK Foundations for Designing User-Centered Systems: What System Designers Need to Know about People / Ritter, Frank E. / Baxter, Gordon D. / Churchill, Elizabeth F. 2014 p.442 Springer London
ISBN: 978-1-4471-5133-3 (print), 978-1-4471-5134-0 (online)
Link to Digital Content at Springer
== Introduction: Aims, Motivations, and Introduction to Human-Centered Design ==
Introducing User-Centered Systems Design (3-31)
User-Centered Systems Design: A Brief History (33-54)
== Design Relevant User Characteristics: The ABCS ==
Anthropometrics: Important Aspects of Users' Bodies (57-80)
Behavior: Basic Psychology of the User (81-121)
Cognition: Memory, Attention, and Learning (123-164)
Cognition: Mental Representations, Problem Solving, and Decision Making (165-200)
Cognition: Human--Computer Communication (201-223)
Social: Social Cognition and Teamwork (225-252)
Social: Theories and Models (253-280)
Errors: An Inherent Part of Human-System Performance (281-305)
== Methods ==
Methodology I: Task Analysis (309-333)
Methodology II: Cognitive Dimensions and the Gulfs (335-352)
Methodology III: Empirical Evaluation (353-380)
== Summary ==
Summary: Putting It All Together (383-410)

Multimedia framed Keynote address / Churchill, Elizabeth Proceedings of the 2013 ACM International Conference on Multimedia 2013-10-21 p.1-2
ACM Digital Library Link

CoStream: co-construction of shared experiences through mobile live video sharing Innovative interaction / Dezuli, Niloofar / Huber, Jochen / Churchill, Elizabeth F. / Mühlhäuser, Max Proceedings of the 27th BCS International Conference on Human-Computer Interaction 2013-09-09 p.6
ACM Digital Library Link
Summary: Mobile media sharing is an increasingly popular form of social media interaction. Research has shown that asynchronous sharing fosters and maintains social connections and serves as a memory aid. More recently, researchers have investigated the potential for mobile media sharing as a mechanism for providing additional event-related information to spectators in a stadium. In this paper, we describe CoStream, a novel system for mobile live sharing of user-generated video in-situ during events. Developed iteratively with users, CoStream goes beyond prior work by providing a strong real-time coupling to the event, leveraging users' social connections to provide multiple perspectives on the ongoing action. Field trials demonstrate that real time sharing of different perspectives on the same event has the potential to provide fundamentally new experiences of same-place events, such as concerts or stadium sports. We discuss how CoStream enriches social interactions, increases context, social and spatial awareness, and thus encourages active spectatorship. We further contribute key requirements for the design of future interfaces supporting the co-construction of shared experiences during events, in-situ.

Putting the person back into personalization Columns: Ps and Qs / Churchill, Elizabeth F. interactions 2013-09 v.20 n.5 p.12-15
ACM Digital Library Link

Exploring the representation of women perspectives in technologies Panels / Dray, Susan M. / Peer, Andrea / Brock, Anke M. / Peters, Anicia / Bardzell, Shaowen / Burnett, Margaret / Churchill, Elizabeth / Poole, Erika Extended Abstracts of ACM CHI'13 Conference on Human Factors in Computing Systems 2013-04-27 v.2 p.2447-2454
ACM Digital Library Link
Summary: Technology has a profound mediating effect on the way we relate, obtain knowledge, and contribute to society. Given the impact and potential ramifications of technology on our society, it is imperative that both masculine and feminine perspectives are included in shaping our modern day technologies. This panel focuses on the representation of women perspectives in technologies we design, analyze, and use. There are many barriers when it comes to getting women perspectives into system designs such as: the small amount of HCI gender research currently in the literature, the lack of analysis of gender-agnostic software tools which fit female problem-solving approaches, and low grant support for research which looks at the representation of the feminists' perspective in our current discourse. This panel will address these barriers with respect to the tools and technologies we experience and design.

Mobile advertising: evaluating the effects of animation, user and content relevance Papers: mobile applications / de Sa, Marco / Navalpakkam, Vidhya / Churchill, Elizabeth F. Proceedings of ACM CHI 2013 Conference on Human Factors in Computing Systems 2013-04-27 v.1 p.2487-2496
ACM Digital Library Link
Summary: The potential for user-relevant, context-appropriate, targeted advertising on mobile devices is enormous given device improvements and advances in personal and location-based data collection. However, little is known about how users experience display advertisements ('ads') on mobile devices, or what factors drive mobile ad effectiveness. In this paper, we investigate users' experiences of display advertising on mobile devices. We consider three factors that are often studied in desktop settings the ad's level of personal relevance to the user, its relevance to the page content, and within-ad properties, with a particular focus on the level of animation in the ad. Our findings reveal a few surprises. First, personal relevance to the user has little or no impact on ad efficacy measured by recall. Instead, content relevance boosts ad recall. Second, user relevance leads to a more pleasant and interesting experience, but content relevance has no effect. Third, contrary to the popular notion that animation often leads to more effective ads by garnering more user attention, we find that a simple type of animation, such as blinking animation, negatively affects user experience and reduces ad recall. Our findings, while focused on advertising, offer insights for design of mobile content presentation in general.

Teaching and learning human-computer interaction: past, present, and future Cover story / Churchill, Elizabeth F. / Bowser, Anne / Preece, Jennifer interactions 2013-03 v.20 n.2 p.44-53
ACM Digital Library Link

A matter of taste Columns: Ps and Qs / Churchill, Elizabeth F. interactions 2013-01 v.20 n.1 p.14-17
ACM Digital Library Link
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