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Local Standards for Sample Size at CHI Learning Facilitaton / Caine, Kelly Proceedings of the ACM CHI'16 Conference on Human Factors in Computing Systems 2016-05-07 v.1 p.981-992
ACM Digital Library Link
Summary: We describe the primary ways researchers can determine the size of a sample of research participants, present the benefits and drawbacks of each of those methods, and focus on improving one method that could be useful to the CHI community: local standards. To determine local standards for sample size within the CHI community, we conducted an analysis of all manuscripts published at CHI2014. We find that sample size for manuscripts published at CHI ranges from 1 -- 916,000 and the most common sample size is 12. We also find that sample size differs based on factors such as study setting and type of methodology employed. The outcome of this paper is an overview of the various ways sample size may be determined and an analysis of local standards for sample size within the CHI community. These contributions may be useful to researchers planning studies and reviewers evaluating the validity of results.

Designing Aging-In-Place Technologies to Reflect the Lifestyles and Precious Artifacts of Urban and Rural Older Adults Aging: A2 -- Older Users' Needs: Flying, by Lifestyle, and at Home / White, Ginger / Evans, Robyn / Connelly, Kay / Caine, Kelly Proceedings of the Human Factors and Ergonomics Society 2014 Annual Meeting 2014-10-27 p.145-149
doi 10.1177/1541931214581031
Link to HFES Digital Content
Summary: Technology has the potential to support aging in place to enable older adults of all backgrounds to live with dignity and autonomy in their own home for as long as they wish. However, perceptions, needs, and prototype technologies are often studied using convenience samples of older adults comprised of mid to high socioeconomic status (SES) individuals. Such populations do not represent the individuals who may benefit most from aging in place technologies, namely low-SES older adults. In this paper, we present findings from nine 8-hour long contextual observations of low-SES older adults living in rural and urban settings. We organize our findings and implications around the themes of SES status, daily routines and home characteristics. We highlight differences and similarities between rural and urban low-SES populations and discuss implications for design including designing for connection including creating 'heirloom technologies', and designing for lifestyle including space, time, family and supporting rituals.

Human Factors Considerations in the Design of Wearable Devices Product Design: PD4 -- Wearable Product Design / Motti, Vivian Genaro / Caine, Kelly Proceedings of the Human Factors and Ergonomics Society 2014 Annual Meeting 2014-10-27 p.205-209
doi 10.1177/1541931214581381
Link to HFES Digital Content
Summary: Wearable devices have great potential to support several application domains ranging from medical and safety critical, to leisure and entertainment. Wearable devices' solutions are promising, and extensive research has been conducted in this domain since the early 90's. However most of these works focuses on the feasibility of individual solutions. As such, the human aspects are often neglected, which can decrease not only the acceptance levels for novel devices, but also their sustained engagement. To facilitate the consideration of human factors in the early design stage, we present and define a list of 20 human-centered design principles. We explain how each principle can be incorporated during the design phase of the wearable device creation process. By adopting these principles, we expect practitioners to achieve better wearable solutions, improving the user acceptance, satisfaction and engagement for novel applications.

Wearable computing: a human-centered view of key concepts, application domains, and quality factors Interactive tutorials / Motti, Vivian Genaro / Kohn, Spencer / Caine, Kelly Proceedings of 2014 Conference on Human-Computer Interaction with Mobile Devices and Services 2014-09-23 p.563-564
ACM Digital Library Link
Summary: This tutorial presents a human-centered view of the state-of-the-art of wearable computing. Considering scientific and industrial aspects, it provides key definitions in the domain, goes through practical applications and use case scenarios, and concludes with quality factors and best design practices. An interactive component will aid participants to apply the theoretical concepts presented.

Understanding the wearability of head-mounted devices from a human-centered perspective Eyewear computing / Motti, Vivian Genaro / Caine, Kelly Proceedings of the 2014 International Symposium on Wearable Computers 2014-09-13 v.1 p.83-86
ACM Digital Library Link
Summary: Extensive efforts have been dedicated to developing wearables, but existing solutions focus mainly on feasibility and innovation. Thus, although many devices are named 'wearable', users face some wearability issues. Previously adopted trial and error approaches have effectively produced wearables, but not focusing on human factors. Through an extensive analysis of online comments about head-mounted devices, this paper presents their problem space from a human perspective. The analysis of online comments from existing and potential users enabled us to identify key aspects of the wearability of head-mounted devices, bridging the gap between design decisions and users' requirements.

From checking on to checking in: designing for low socio-economic status older adults Designing for older adults and demographic change / Arreola, Ingrid / Morris, Zan / Francisco, Matthew / Connelly, Kay / Caine, Kelly / White, Ginger Proceedings of ACM CHI 2014 Conference on Human Factors in Computing Systems 2014-04-26 v.1 p.1933-1936
ACM Digital Library Link
Summary: In this paper we describe the design evolution of a novel technology that collects and displays presence information to be used in the homes of older adults. The first two iterations, the Ambient Plant and Presence Clock, were designed for higher socio-economic status (SES) older adults, whereas the Check-In Tree was designed for low SES older adults. We describe how feedback from older adult participants drove our design decisions, and give an in-depth account of how the Check-In Tree evolved from concept to a final design ready for in situ deployment.

How In-Home Technologies Mediate Caregiving Relationships in Later Life / Huber, Lesa Lorenzen / Shankar, Kalpana / Caine, Kelly / Connelly, Kay / Camp, L. Jean / Walker, Beth Ann / Borrero, Lisa International Journal of Human-Computer Interaction 2013-07-03 v.29 n.7 p.441-455
Link to Article at Taylor & Francis
Summary: In-home technologies can support older adults' activities of daily living, provide physical safety and security, and connect elders to family and friends. They facilitate aging in place while reducing caregiver burden. One of older adults' primary concerns about in-home technologies is their potential to reduce human contact, particularly from cherished caregivers. In this exploratory in situ study, we provided an ecosystem of networked monitoring technologies to six older adults and their caregivers. We analyzed the amount and content of communication between them. The amount of noncomputer-mediated communication did not decrease through the 6-week study. The content of communication coalesced into four themes: communication about the technologies, communication facilitated by technologies, intrusiveness of technologies, and fun and playfulness with the technologies. Results suggest that in-home technologies, designed with sensitivity to older adults' primary motivations, have the potential to shape and tailor important relationships in later life.

Consumer engagement in health technologies special interest group SIGs / Cheng, Karen / Caine, Kelly / Pratt, Wanda / Connelly, Kay Extended Abstracts of ACM CHI'13 Conference on Human Factors in Computing Systems 2013-04-27 v.2 p.2485-2488
ACM Digital Library Link
Summary: How do we keep consumers engaged in using health technologies? We welcome all researchers and practitioners who are interested in this question to join us for a spirited discussion, hosted by the CHI Health Community.

Opportunities for ubiquitous computing in the homes of low SES older adults Posters / White, Ginger E. / Connelly, Katherine H. / Caine, Kelly E. Proceedings of the 2012 International Conference on Ubiquitous Computing 2012-09-05 p.659-660
Summary: Eight hour contextual observations have been conducted in the homes of 5 low socioeconomic status (SES) urban-dwelling older adults. The purpose of the observations was to understand the daily needs and challenges of older adults in order to design appropriate technology that can allow older adults to age-in-place (age at home). The long term goal of the study is to develop a suite of age-in-place technologies tailored to the lifestyle needs of low SES urban and rural-dwelling older adults. This paper presents initial findings and discusses how this ongoing research will be used to inform the design of future age-in-place technologies.

The effect of monitoring by cameras and robots on the privacy enhancing behaviors of older adults Living and working with service robots / Caine, Kelly / Sabanovic, Selma / Carter, Mary Proceedings of the 7th International Conference on Human-Robot Interaction 2012-03-05 p.343-350
ACM Digital Library Link
Summary: This paper describes the results of an experimental study in which older adult participants interacted with three monitoring technologies designed to support their ability to age in place in their own home -- a camera, a stationary robot, and a mobile robot. The aim of our study was to evaluate users' perceptions of privacy and their tendencies to engage in privacy enhancing behaviors (PEBs) by comparing the three conditions. We found that privacy concerns lead older adults to change their behavior in a home environment while being monitored by cameras or embodied robots. We expected participants to engage in more PEBs when they interacted with a mobile robot, which provided embodied cues of ongoing monitoring; surprisingly, we found the opposite to be true -- the camera was the condition in which participants performed more PEBs. We describe the results of quantitative and qualitative analyses of our survey, interview, and observational data and discuss the implications of our study for human-robot interaction, the study of privacy and technology, and the design of assistive robots for monitoring older adults.

Reconciling privacy with social media Workshops / Lipford, Heather Richter / Wisniewski, Pamela J. / Lampe, Cliff / Kisselburgh, Lorraine / Caine, Kelly Companion Proceedings of ACM CSCW'12 Conference on Computer-Supported Cooperative Work 2012-02-11 v.2 p.19-20
ACM Digital Library Link
Summary: Social media is one way that individuals share information, present themselves, and manage their social interactions in both personal and professional contexts. While social media benefits have been examined in the literature, relatively little attention has been paid to the relationship of privacy to these benefits. Privacy has traditionally been framed as a way for individuals to protect themselves from the consequences of too much information disclosure. However, privacy can be a means to enhance social media outcomes and is essential for coordinating cooperative relationships. In this workshop we seek to: a) broaden the lens of social media privacy research to examine the benefits and outcomes of interactional privacy as they relate to social media goals; and b) discuss the design of social media interfaces that are responsive to both relational and privacy needs.

Audience visualization influences disclosures in online social networks Works-in-progress / Caine, Kelly / Kisselburgh, Lorraine G. / Lareau, Louise Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011-05-07 v.2 p.1663-1668
ACM Digital Library Link
Summary: One of the major concerns about online social networks (OSNs) is privacy. We introduce visualization and numeric audience information as potential interface solutions to the problem of privacy behaviors that are misaligned with privacy preferences. Findings from a large experiment with participants of all ages and from a broad range of backgrounds suggest that for both current and potential users, augmenting an interface with a visualization or numeric display of the audience helps people disclose in a way that is more in line with their own preferences. We conclude by proposing that audience visualization and quantification tools have the potential to assist users in achieving their privacy goals while using OSNs and have the potential to enhance privacy in other information systems as well.

Why it works (when it works): success factors in online creative collaboration Create, donate, collaborate / Luther, Kurt / Caine, Kelly / Ziegler, Kevin / Bruckman, Amy GROUP'10: International Conference on Supporting Group Work 2010-11-06 p.1-10
ACM Digital Library Link
Summary: Online creative collaboration (peer production) has enabled the creation of Wikipedia and open source software (OSS), and is rapidly expanding to encompass new domains, such as video, music, and animation. But what are the underlying principles allowing online creative collaboration to succeed, and how well do they transfer from one domain to another? In this paper, we address these questions by comparing and contrasting online, collaborative animated movies, called collabs, with OSS projects. First, we use qualitative methods to solicit potential success factors from collab participants. Then, we test these predictions by quantitatively analyzing a data set of nearly 900 collabs. Finally, we compare and contrast our results with the literature on OSS development and propose broader theoretical implications. Our findings offer a starting point for a systematic research agenda seeking to unlock the potential of online creative collaboration.

Errors of Disclosure in Computer Mediated Systems COMMUNICATIONS: C1 -- From Vocal Cords to Mobile Computing: Understanding How We Communicate / Poole, Alan B. / Caine, Kelly E. / Fisk, Arthur D. / Rogers, Wendy A. Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting 2010-09-27 v.54 p.512-516
Link to HFES Digital Content
Summary: People frequently use information and communication technologies such as cell phones and email to mediate the transfer of private information. Often, this information is intended to be shared only with the recipient or recipients, and, in turn, kept from everyone else. However, people sometimes make errors when disclosing private information. These errors can occur when the intended information is sent to an unintended person or persons, when unintended information is sent to the intended person, or a combination of both. Fifteen adults (aged 19-23) were interviewed using the critical incident method to elicit past instances of erroneous disclosure. The interviewer sought to understand the circumstances surrounding incidents of erroneous relays of private information. Participants reported an average of 3.67 (SD = 1.59) instances of erroneous disclosure, or misclosure per person. Most reported errors involved email and other familiar technologies, with various designed-based causes. These findings point towards specific design features common to many information and communication technologies such as predictive text and button proximity that may lead to erroneous disclosure.

Predicting successful completion of online collaborative animation projects Posters / Luther, Kurt / Ziegler, Kevin / Caine, Kelly E. / Bruckman, Amy Proceedings of the 2009 Conference on Creativity and Cognition 2009-10-26 p.391-392
Keywords: animation, leadership, online communities, online creative collaboration, predicting success, social computing
ACM Digital Library Link
Summary: Online creative collaboration projects are started every day, but many fail to produce new artifacts of value. In this poster, we address the question of why some of these projects succeed and others fail. Our quantitative analysis of 892 online collaborative animation projects, or "collabs," indicates that the early presence of organizational and structural elements, particularly those of a technical nature, can predict successful completion.

Sacred imagery in techno-spiritual design Designing for other cultures / Wyche, Susan P. / Caine, Kelly E. / Davison, Benjamin K. / Patel, Shwetak N. / Arteaga, Michael / Grinter, Rebecca E. Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009-04-04 v.1 p.55-58
Keywords: HCI, design, mobile computing, spiritual computing
ACM Digital Library Link
Summary: Despite increased knowledge about how Information and Communications Technologies (ICTs) are used to support religious and spiritual practices, designers know little about how to design technologies for faith-related purposes. Our research suggests incorporating sacred imagery into techno-spiritual applications can be useful in guiding development. We illustrate this through the design and evaluation of a mobile phone application developed to support Islamic prayer practices. Our contribution is to show how religious imagery can be used in the design of applications that go beyond the provision of functionality to connect people to the experience of religion.

Supporting privacy by preventing misclosure Doctoral consortium / Caine, Kelly E. Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009-04-04 v.2 p.3145-3148
Keywords: aging, disclosure, error, misclosure, older adult, privacy, technology acceptance, ubiquitous computing
ACM Digital Library Link
Summary: Despite extensive concerns about privacy and multiple potential consequences of revealing personal information, many users still experience invasions of privacy when interacting with technology. For this reason, privacy is an important and complex issue in HCI. This thesis focuses on specific psychological issues of privacy in HCI, primarily the accidental disclosure of information or misclosure. Using multiple methods including focus groups, a diary study, and an experimental manipulation, this thesis seeks to catalog the incidence of such errors, identify the interface issues associated with each type of error, and provide design recommendations for preventing each type of disclosure error.

Privacy Concerns and Disclosure Behavior in a Health Setting STUDENT FORUM: SF2 - A Compilation of Innovative Student Research / Caine, Kelly E. / Burnham, Kaylee E. / Fisk, Arthur D. / Rogers, Wendy A. Proceedings of the Human Factors and Ergonomics Society 52nd Annual Meeting 2008-09-22 v.52 p.1785-1789
Link to HFES Digital Content
Summary: Health care practitioners need complete and accurate information to provide quality care to their patients. However, health information is considered to be highly private. Patients may have concerns about disclosing such information, especially if asked to provide this information using technology. The goal of this study was to investigate how participants' experience with a technology affect their level of disclosure in a health setting. Specifically, we were interested in understanding how the use of a health database system influences the disclosure of private health information. We asked 12 younger and 12 older adults to interact with a computerized health data entry system and then to rate the completeness and accuracy of their intended disclosures. Results indicate that, for the most part, participants would provide complete and accurate information using such a system. Younger adults were less likely than older adults to intend to disclose sensitive information, suggesting that additional information gathering may be appropriate for younger adults. The importance of providing a reason for the request of each piece of health information is discussed in relation to the setting where information is gathered.

Privacy and technology: folk definitions and perspectives Works in progress / Kwasny, Michelle / Caine, Kelly / Rogers, Wendy A. / Fisk, Arthur D. Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems 2008-04-05 v.2 p.3291-3296
ACM Digital Library Link
Summary: In this paper we present preliminary results from a study of individual differences in privacy beliefs and relate folk definitions of privacy to extant privacy theory. Focus groups were conducted with younger and older adult participants who shared their individual definitions of privacy and engaged in a discussion of privacy across six scenarios. Taken together, Westin's and Altman's theories of privacy accounted for both younger and older adults' ideas about privacy; however, neither theory successfully accounted for findings across all age and gender groups. Whereas males tended to think of privacy in terms of personal needs and convenience, females focused more on privacy in terms of others, respecting privacy rights, and safety. Older adults tended to be more concerned with privacy of space than information privacy. Initial results suggest that designing for commonalities in privacy perceptions among group members is feasible.

Sun dial: exploring techno-spiritual design through a mobile Islamic call to prayer application Works in progress / Wyche, Susan P. / Caine, Kelly E. / Davison, Benjamin / Arteaga, Micheal / Grinter, Rebecca E. Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems 2008-04-05 v.2 p.3411-3416
ACM Digital Library Link
Summary: We present the design and formative evaluation of Sun Dial, an application that supports Muslims' prayer practices. We report on a study that involved identifying prayer as an activity that can be supported with technology; the development of a prototype; and a short-term evaluation of Sun Dial conducted with our local Muslim community. In addition to presenting a novel design idea, our case study contributes to the growing corpus of research examining technology and religion.

Benefits and Privacy Concerns of a Home Equipped With a Visual Sensing System: a Perspective from Older Adults AGING: A1 - Aging in the Real World: Practical Research Applications / Caine, Kelly E. / Fisk, Arthur D. / Rogers, Wendy A. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting 2006-10-16 v.50 p.180-184
Link to HFES Digital Content
Summary: Monitoring technology has the potential to allow older adults to remain in their homes longer than may otherwise be possible. However, often this monitoring technology captures images which may cause privacy concerns, especially when these images are captured in a home environment. We used Likert scales within a structured interview to investigate privacy concerns in an aware or smart home environment. Specifically, we were interested in how the type of image that was captured and the level of functioning of the person being monitored affected privacy concerns in a home environment. The data suggest that both device type as well as level of functioning affect privacy concerns in a variety of situations, providing the first evidence that certain privacy concerns are not independent of situation variables.

Doctor-Patient Communication: Guidelines for Improvements HEALTH CARE: Patients as Partners in Treatment / Hickman, Jamye M. / Caine, Kelly E. / Stronge, Aideen J. / Pak, Richard / Rogers, Wendy A. / Fisk, Arthur D. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting 2006-10-16 v.50 p.1078-1082
Link to HFES Digital Content
Summary: Effective communication between patients and their healthcare providers is essential to positive health outcomes. Older adults may be at a disadvantage during communication exchanges due to age-related sensory declines and cognitive changes. Understanding the role of these age-related changes may lead to interventions that will ameliorate the disadvantages older adults face in the health communication process. Twenty-four older adults were interviewed to obtain an understanding of the difficulties older adults face during health communication. The findings suggest that older adults do have health communication problems. They are, however, able to generate strategies to solve these problems when problems are presented in hypothetical scenarios. Based on the findings, a brochure was developed to provide strategies and guidelines to help anticipate and resolve health communication problems.

Acceptance of Computer Technology: Understanding the User and the Organizational Characteristics MACROERGONOMICS: Using Technology to Enhance the Organization / Park, Sung / O'Brien, Marita A. / Caine, Kelly E. / Rogers, Wendy A. / Fisk, Arthur D. / Van Ittersum, Koerts / Capar, Muge / Parsons, Leonard J. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting 2006-10-16 v.50 p.1478-1482
Link to HFES Digital Content
Summary: A systematic analysis of acceptance of computer technology was conducted to identify variables that would provide insight to understanding technology acceptance. This led to a development of a comprehensive qualitative model that captures the individual and the organizational user characteristics that influence the acceptance of computer technology. This model suggests that designers must be mindful of the role that sociological and organizational variables play in technology acceptance. Such factors go beyond basic usability issues in the design process. Attention to these variables may increase the acceptance and therefore the diffusion of new computer technologies.

Understanding Acceptance of High Technology Products: 50 Years of Research PRODUCT DESIGN: Tools, Technology, and Aesthetics / Caine, Kelly E. / O'Brien, Marita / Park, Sung / Rogers, Wendy A. / Fisk, Arthur D. / van Ittersum, Koert / Capar, Muge / Parsons, Leonard J. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting 2006-10-16 v.50 p.2148-2152
Link to HFES Digital Content
Summary: This survey of research on acceptance of technology over the past fifty years was conducted to identify and clarify those variables that influence technology acceptance, particularly those that are related to aspects of the technology itself. We surveyed the literature across many domains, selected articles related to this research area, and coded these articles based on the studied variables and products. The results of this survey are an organizational schema for all of the variables as well as specific guidance on the generalized effects of relevant variables such as perceived usefulness, perceived compatibility, and perceived privacy. For each critical variable, we discuss the implications to guide designers of high-technology products.

Age-Related Differences in Learning Incidental Environmental Information AGING: Exploring Age Differences in Kinematics, Perception, and Cognition / Caine, Kelly E. / Nichols, Timothy A. / Fisk, Arthur D. / Rogers, Wendy A. Proceedings of the Human Factors and Ergonomics Society 49th Annual Meeting 2005-09-26 v.49 p.190-194
Link to HFES Digital Content
Summary: Incidental environmental information is consistent, potentially beneficial, information that is not necessary for successful task performance (i.e., is seemingly unrelated to the task). In the present study, older and younger participants searched for target letters among distractor letters both of which were laid upon color environments, such that certain color environments predictively correlated with target letter location at varying degrees of consistency. Neither group could express verbal knowledge of the pattern of the environmental information although younger but not older adults showed improved performance in conditions where incidental information cued target location. The findings suggest that younger adults can benefit from incidental environmental information even when they cannot express that it is present in a task but that older adults may need additional cues to benefit from the information.
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