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DOC Tables of Contents: 939495969798990001020304050607080910111213

ACM 21st International Conference on Computer Documentation

Fullname:21st International Conference on Computer Documentation
Note:Finding Real-World Solutions for Documentation: How Theory Informs Practice and Practice Informs Theory
Editors:David G. Novick
Location:San Francisco, CA, USA
Dates:2003-Oct-12 to 2003-Oct-15
Standard No:ISBN: 1-58113-696-X; ACM Order Number: 613030; ACM DL: Table of Contents hcibib: DOC03
Links:Conference Home Page
  1. Building on the user's experience
  2. Teamwork in technical communication
  3. Single sourcing
  4. Field studies
  5. Formal methods
  6. Design
  7. Getting and giving information
  8. Accessibility
  9. Roles of end-users
  10. Understanding users II
  11. Managing the process

Building on the user's experience

Multidimensional analysis for custom content for multiple audiences BIBAFull-Text 1-5
  Michael J. Albers
Optimizing your documentation with the help of technical support BIBAFull-Text 6-11
  Rob Pierce
Examining the use case as genre in software development and documentation BIBAFull-Text 12-19
  Ashley Williams

Teamwork in technical communication

Patterns of communication and the implications for learning among two distributed-education student teams BIBAFull-Text 20-27
  Kofi Amponsah
Seeing the project: mapping patterns of intra-team communication events BIBAFull-Text 28-34
  William Hart-Davidson
Research methods for revealing patterns of mediation BIBAFull-Text 35-38
  Shaun Slattery

Single sourcing

Authoring translation-ready documents: is software the answer? BIBAFull-Text 39-44
  Jennifer Wells Akis; Stephanie Brucker; Virginia Chapman; Layne Ethington; Bob Kuhns; P. J. Schemenaur
Scenario-based and model-driven information development with XML DITA BIBAFull-Text 45-51
  Michael Priestley
Beyond theory: making single-sourcing actually work BIBAFull-Text 52-59
  Liz Fraley

Field studies

General hospital: modeling complex problem solving in complex work system BIBAFull-Text 60-67
  Barbara Mirel
Alternative methods for field usability research BIBAFull-Text 68-72
  Laurie Kantner; Deborah Hinderer Sova; Stephanie Rosenbaum
Using a handheld PC to collect and analyze observational data BIBAFull-Text 73-79
  Clay Spinuzzi

Formal methods

An interaction initiative model for documentation BIBAFull-Text 80-85
  David G. Novick; Karen Ward
A theory of requirements documentation situated in practice BIBAFull-Text 86-92
  Norah Power; Tony Moynihan
Towards a documentation maturity model BIBAFull-Text 93-99
  Shihong Huang; Scott Tilley


Using AI techniques to aid hypermedia design BIBAFull-Text 100-104
  Elena I. Gaura; Robert M. Newman
Designing UML diagrams for technical documentation BIBAFull-Text 105-112
  Neil MacKinnon; Steve Murphy
Formal design of SMIL presentations BIBAFull-Text 113-116
  Robert M. Newman; Elena I. Gaura

Getting and giving information

What is this text about? BIBAFull-Text 117-124
  Nicolas Hernandez; Brigitte Grau
An adaptive viewing application for the web on personal digital assistants BIBAFull-Text 125-132
  Kwang Bok Lee; Roger A. Grice
Information retrieval in technical documents: from the user's query to the information-unit tagging BIBAFull-Text 133-139
  Celine Paganelli; Evelyne Mounier


How interdisciplinary teams created company-wide section 508 accessibility guidelines for writers BIBKFull-Text 140-142
  Sue Jackson
Computer documentation for senior citizens BIBAFull-Text 143-146
  Scott Tilley
Hands-free documentation BIBAFull-Text 147-154
  Karen Ward; David G. Novick

Roles of end-users

Feature guides: improving usability for end users BIBAFull-Text 155-159
  Richard Hendricks
Making it personal: information that adapts to the reader BIBAFull-Text 160-166
  John Russell
Actively involving our information development teams with clients BIBAFull-Text 167-170
  Theodore Rivera; Adam Tate; Scott A. Will

Understanding users II

Technologizing change: rhetoric of software implementation at a university campus BIBAFull-Text 171-177
  Brenton Faber
Knowledge circulation in a telecommunications company: a preliminary survey BIBAFull-Text 178-183
  Clay Spinuzzi
A qualitative assessment of the efficacy of UML diagrams as a form of graphical documentation in aiding program understanding BIBAFull-Text 184-191
  Scott Tilley; Shihong Huang

Managing the process

Liability for defective documentation BIBAFull-Text 192-197
  Cem Kaner
The software concordance: a new software document management environment BIBAFull-Text 198-205
  Tien N. Nguyen; Ethan V. Munson
Setting performance expectations for technical communicators BIBAFull-Text 206-209
  Vanadis Crawford
Managing innovation: 15 minutes of fame BIBAFull-Text 210-213
  Leah Ann Seifert; Vanadis Crawford