%T Measuring Usability: Preference vs. Performance
%A Nielsen, Jakob
%A Levy, Jonathan
%J Communications of the ACM
%D 1994
%V 37
%N 4
%P 66-75
%W http://doi.acm.org/10.1145/175276.175282

%T Groupware and social dynamics: Eight challenges for developers
%A Grudin, Jonathan
%J Communications of the ACM
%D 1994
%V 37
%N 1
%P 92-105
%W http://dl.acm.org/authorize?68055

%T Computer-supported cooperative work: History and focus
%A Grudin, Jonathan
%J IEEE Computer
%D 1994
%V 27
%N 5
%P 19-26
%W http://research.microsoft.com/en-us/um/redmond/groups/coet/Grudin/papers/IEEEComputer1994.pdf
%W http://research.microsoft.com/en-us/UM/People/jgrudin/publications/surveys/CSCW.pdf History updated