| Beyond Formal Processes: Augmenting Workflow with Group Interaction Techniques | | BIBK | 1-9 | |
| Pedro Antunes; Nuno Guimaraes; Javier Segovia; Jesus Cardenosa | |||
Keywords: DESIGN, EXPERIMENTATION, MANAGEMENT H.4.2 Information Systems, INFORMATION
SYSTEMS APPLICATIONS, Types of Systems, Decision support. K.4.3 Computing
Milieux, COMPUTERS AND SOCIETY, Organizational Impacts. H.5.2 Information
Systems, INFORMATION INTERFACES AND PRESENTATION, User Interfaces, Interaction
styles. H.5.3 Information Systems, INFORMATION INTERFACES AND PRESENTATION,
Group and Organization Interfaces, Theory and models. | |||
| Dynamic Change within Workflow Systems | | BIBK | 10-21 | |
| Clarence Ellis; Karim Keddara; Grzegorz Rozenberg | |||
Keywords: ALGORITHMS, HUMAN FACTORS, THEORY H.4.1 Information Systems, INFORMATION
SYSTEMS APPLICATIONS, Office Automation. H.5.3 Information Systems, INFORMATION
INTERFACES AND PRESENTATION, Group and Organization Interfaces. I.6.3 Computing
Methodologies, SIMULATION AND MODELING, Applications. F.1.2 Theory of
Computation, COMPUTATION BY ABSTRACT DEVICES, Modes of Computation, Parallelism
and concurrency. | |||
| Workflow Technology: Trade-Offs for Business Process Re-Engineering | | BIBK | 22-29 | |
| Keith D. Swenson; Kent Irwin | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT, STANDARDIZATION, THEORY H.4.1 Information
Systems, INFORMATION SYSTEMS APPLICATIONS, Office Automation. J.1 Computer
Applications, ADMINISTRATIVE DATA PROCESSING, Business. K.6.1 Computing
Milieux, MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS, Project and People
Management, Systems analysis and design. H.5.3 Information Systems, INFORMATION
INTERFACES AND PRESENTATION, Group and Organization Interfaces. | |||
| Management and Utilization of Knowledge for the Automatic Improvement of Workflow Performance | | BIBK | 32-43 | |
| Trent Jaeger; Atul Prakash | |||
Keywords: ALGORITHMS, DESIGN, MEASUREMENT, MANAGEMENT, PERFORMANCE H.4.1 Information
Systems, INFORMATION SYSTEMS APPLICATIONS, Office Automation. I.2.4 Computing
Methodologies, ARTIFICIAL INTELLIGENCE, Knowledge Representation Formalisms and
Methods, Representations (procedural and rule-based). J.1 Computer
Applications, ADMINISTRATIVE DATA PROCESSING, Business. I.2.1 Computing
Methodologies, ARTIFICIAL INTELLIGENCE, Applications and Expert Systems, Office
automation. | |||
| A Notation for Malleable and Interoperable Coordination Mechanisms for CSCW Systems | | BIBK | 44-54 | |
| Carla Simone; Monica Divitini; Kjeld Schmidt | |||
Keywords: ALGORITHMS, DESIGN, EXPERIMENTATION, LANGUAGES, THEORY H.5.3 Information
Systems, INFORMATION INTERFACES AND PRESENTATION, Group and Organization
Interfaces, Theory and models. F.4.2 Theory of Computation, MATHEMATICAL LOGIC
AND FORMAL LANGUAGES, Grammars and Other Rewriting Systems. H.5.2 Information
Systems, INFORMATION INTERFACES AND PRESENTATION, User Interfaces,
Evaluation/methodology. H.4.0 Information Systems, INFORMATION SYSTEMS
APPLICATIONS, General. | |||
| Specifying Dynamic Support for Collaborative Work within WORLDS | | BIBK | 55-65 | |
| William J. Tolone; Simon M. Kaplan; Geraldine Fitzpatrick | |||
Keywords: HUMAN FACTORS, LANGUAGES, THEORY H.5.3 Information Systems, INFORMATION
INTERFACES AND PRESENTATION, Group and Organization Interfaces,
Evaluation/methodology. H.5.3 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, Group and Organization Interfaces, Theory and models. H.1.2
Information Systems, MODELS AND PRINCIPLES, User/Machine Systems. H.5.2
Information Systems, INFORMATION INTERFACES AND PRESENTATION, User Interfaces,
Interaction styles. | |||
| Alternative Strategies to Interpretative Information Systems | | BIBK | 68-74 | |
| Gail Louw | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT, THEORY K.4.3 Computing Milieux, COMPUTERS
AND SOCIETY, Organizational Impacts. J.1 Computer Applications, ADMINISTRATIVE
DATA PROCESSING, Business. H.1.2 Information Systems, MODELS AND PRINCIPLES,
User/Machine Systems, Human factors. K.4.2 Computing Milieux, COMPUTERS AND
SOCIETY, Social Issues. K.4.1 Computing Milieux, COMPUTERS AND SOCIETY, Public
Policy Issues. | |||
| Business Process Reengineering: Examining Some Major Roadblocks to Increased Self-Control for the Employee | | BIBK | 75-82 | |
| Jon Iden | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT H.5.3 Information Systems, INFORMATION
INTERFACES AND PRESENTATION, Group and Organization Interfaces, Theory and
models. H.1.2 Information Systems, MODELS AND PRINCIPLES, User/Machine Systems,
Human factors. K.4.3 Computing Milieux, COMPUTERS AND SOCIETY, Organizational
Impacts. J.1 Computer Applications, ADMINISTRATIVE DATA PROCESSING, Business. | |||
| Workflow Management Systems: Ensuring Organizational Flexibility by Possibilities of Adaptation and Negotiation | | BIBK | 83-94 | |
| Thomas Herrmann | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT, PERFORMANCE H.5.3 Information Systems,
INFORMATION INTERFACES AND PRESENTATION, Group and Organization Interfaces,
Theory and models. H.5.0 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, General. H.1.2 Information Systems, MODELS AND PRINCIPLES,
User/Machine Systems, Human factors. I.3.6 Computing Methodologies, COMPUTER
GRAPHICS, Methodology and Techniques, Ergonomics. | |||
| Goal Driven Business Modelling: Supporting Decision Making within Information Systems Development | | BIBK | 96-105 | |
| Stephan Jacobs; Roland Holten | |||
Keywords: DESIGN, DOCUMENTATION, MANAGEMENT H.4.2 Information Systems, INFORMATION
SYSTEMS APPLICATIONS, Types of Systems, Decision support. J.1 Computer
Applications, ADMINISTRATIVE DATA PROCESSING, Business. K.6.1 Computing
Milieux, MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS, Project and People
Management, Systems development. I.6.3 Computing Methodologies, SIMULATION AND
MODELING, Applications. | |||
| Integrated Document and Workflow Management Applied to the Offer Processing of a Machine Tool Company | | BIBK | 106-115 | |
| Stefan Morschheuser; Heinz Raufer | |||
Keywords: DESIGN, DOCUMENTATION, MANAGEMENT J.1 Computer Applications, ADMINISTRATIVE
DATA PROCESSING, Business. I.6.3 Computing Methodologies, SIMULATION AND
MODELING, Applications. H.4.1 Information Systems, INFORMATION SYSTEMS
APPLICATIONS, Office Automation. K.6.1 Computing Milieux, MANAGEMENT OF
COMPUTING AND INFORMATION SYSTEMS, Project and People Management, Systems
analysis and design. | |||
| Analyzing and Redesigning a Remote Sensing Business Process for Rapid Estimates of Agriculture in Europe | | BIBK | 116-128 | |
| Alexandre Zenie; Thomas Schal | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT J.1 Computer Applications, ADMINISTRATIVE
DATA PROCESSING, Business. I.4.0 Computing Methodologies, IMAGE PROCESSING AND
COMPUTER VISION, General. H.5.3 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, Group and Organization Interfaces, Organizational design. H.1.2
Information Systems, MODELS AND PRINCIPLES, User/Machine Systems, Human
factors. K.6.1 Computing Milieux, MANAGEMENT OF COMPUTING AND INFORMATION
SYSTEMS, Project and People Management, Systems analysis and design. | |||
| Supporting Unstructured Workflow Activities in the Bramble ICN System | | BIBK | 130-137 | |
| Richard Blumenthal; Gary J. Nutt | |||
Keywords: HUMAN FACTORS, LANGUAGES, MANAGEMENT, THEORY J.1 Computer Applications,
ADMINISTRATIVE DATA PROCESSING, Business. H.4.1 Information Systems,
INFORMATION SYSTEMS APPLICATIONS, Office Automation. H.1.0 Information Systems,
MODELS AND PRINCIPLES, General. K.6.1 Computing Milieux, MANAGEMENT OF
COMPUTING AND INFORMATION SYSTEMS, Project and People Management, Systems
analysis and design. | |||
| WorkFlow Systems: A Few Definitions and a Few Suggestions | | BIBK | 138-147 | |
| Paulo Barthelmess; Jacques Wainer | |||
Keywords: DESIGN, DOCUMENTATION, HUMAN FACTORS, LANGUAGES, MANAGEMENT, PERFORMANCE
H.4.1 Information Systems, INFORMATION SYSTEMS APPLICATIONS, Office Automation.
K.6.1 Computing Milieux, MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS,
Project and People Management, Systems analysis and design. H.1.2 Information
Systems, MODELS AND PRINCIPLES, User/Machine Systems, Human factors. H.4.0
Information Systems, INFORMATION SYSTEMS APPLICATIONS, General. | |||
| Flexibility and Control for Dynamic Workflows in the WORLDS Environment | | BIBK | 148-159 | |
| Douglas P. Bogia; Simon M. Kaplan | |||
Keywords: DESIGN, THEORY H.4.0 Information Systems, INFORMATION SYSTEMS APPLICATIONS,
General. H.4.1 Information Systems, INFORMATION SYSTEMS APPLICATIONS, Office
Automation. H.5.3 Information Systems, INFORMATION INTERFACES AND PRESENTATION,
Group and Organization Interfaces, Theory and models. | |||
| CSCW: An Opportunity for Action Research | | BIBK | 162-167 | |
| Richard W. Collins | |||
Keywords: DESIGN, HUMAN FACTORS H.5.3 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, Group and Organization Interfaces, Theory and models. H.1.2
Information Systems, MODELS AND PRINCIPLES, User/Machine Systems, Human
factors. J.6 Computer Applications, COMPUTER-AIDED ENGINEERING, Computer-aided
design (CAD). K.4.3 Computing Milieux, COMPUTERS AND SOCIETY, Organizational
Impacts. J.1 Computer Applications, ADMINISTRATIVE DATA PROCESSING, Business. | |||
| Using a Configuration Management Tool to Coordinate Software Development | | BIBK | 168-177 | |
| Rebecca E. Grinter | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT D.2.9 Software, SOFTWARE ENGINEERING,
Management, Software configuration management. K.6.3 Computing Milieux,
MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS, Software Management, Software
development. H.5.3 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, Group and Organization Interfaces, Organizational design. D.2.9
Software, SOFTWARE ENGINEERING, Management, Programming teams. D.2.m Software,
SOFTWARE ENGINEERING, Miscellaneous, Reusable software. | |||
| The Role of Information-Communication Technology in a New Organizational Design | | BIBK | 178-188 | |
| Bob Travica | |||
Keywords: ALGORITHMS, DESIGN, MANAGEMENT H.4.0 Information Systems, INFORMATION
SYSTEMS APPLICATIONS, General. H.4.1 Information Systems, INFORMATION SYSTEMS
APPLICATIONS, Office Automation. H.4.3 Information Systems, INFORMATION SYSTEMS
APPLICATIONS, Communications Applications. J.1 Computer Applications,
ADMINISTRATIVE DATA PROCESSING, Financial. J.1 Computer Applications,
ADMINISTRATIVE DATA PROCESSING, Business. | |||
| Applying Cryptographic Techniques to Problems in Media Space Security | | BIBK | 190-196 | |
| Ian E. Smith; Scott E. Hudson; Elizabeth D. Mynatt; John R. Selbie | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT, SECURITY H.5.1 Information Systems,
INFORMATION INTERFACES AND PRESENTATION, Multimedia Information Systems,
Evaluation/methodology. H.5.1 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, Multimedia Information Systems, Audio input/output. H.5.1
Information Systems, INFORMATION INTERFACES AND PRESENTATION, Multimedia
Information Systems, Video (e.g., tape, disk, DVI). K.4.1 Computing Milieux,
COMPUTERS AND SOCIETY, Public Policy Issues, Privacy. E.3 Data, DATA
ENCRYPTION, Data encryption standard (DES). E.3 Data, DATA ENCRYPTION, Public
key cryptosystems. | |||
| Applying Cryptographic Techniques to Problems in Media Space SecurityA Reference Architecture for Multi-Author World-Wide Web Servers | | BIBK | 197-205 | |
| Louis Perrochon | |||
Keywords: DESIGN, DOCUMENTATION, HUMAN FACTORS, MANAGEMENT, PERFORMANCE H.3.4
Information Systems, INFORMATION STORAGE AND RETRIEVAL, Systems and Software,
World Wide Web (WWW). H.5.2 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, User Interfaces, Training, help, and documentation. H.1.2
Information Systems, MODELS AND PRINCIPLES, User/Machine Systems, Human
factors. | |||
| Applying Cryptographic Techniques to Problems in Media Space SecurityCollaborative Computing: A Multi-Client Multi-Server Environment | | BIBK | 206-213 | |
| Ming C. Hao; Alan H. Karp; Daniel Garfinkel | |||
Keywords: ALGORITHMS, DESIGN, HUMAN FACTORS H.5.3 Information Systems, INFORMATION
INTERFACES AND PRESENTATION, Group and Organization Interfaces, Organizational
design. H.5.3 Information Systems, INFORMATION INTERFACES AND PRESENTATION,
Group and Organization Interfaces, Synchronous interaction. H.5.2 Information
Systems, INFORMATION INTERFACES AND PRESENTATION, User Interfaces, Interaction
styles. J.1 Computer Applications, ADMINISTRATIVE DATA PROCESSING, Financial. | |||
| Business Process Oriented Information Management: Conceptual Models at Work | | BIBK | 216-225 | |
| P. Peters; P. Szczurko; M. Jarke; M. Jeusfeld | |||
Keywords: DESIGN, LANGUAGES, MANAGEMENT, THEORY J.1 Computer Applications,
ADMINISTRATIVE DATA PROCESSING, Business. H.5.2 Information Systems,
INFORMATION INTERFACES AND PRESENTATION, User Interfaces, Interaction styles.
I.6.3 Computing Methodologies, SIMULATION AND MODELING, Applications. H.2.4
Information Systems, DATABASE MANAGEMENT, Systems, Distributed databases. H.2.3
Information Systems, DATABASE MANAGEMENT, Languages, SQL. | |||
| Models for Supporting the Redesign of Organizational Work | | BIBK | 226-236 | |
| Eric S. K. Yu | |||
Keywords: DESIGN, HUMAN FACTORS, MANAGEMENT J.1 Computer Applications, ADMINISTRATIVE
DATA PROCESSING, Financial. K.6.1 Computing Milieux, MANAGEMENT OF COMPUTING
AND INFORMATION SYSTEMS, Project and People Management, Systems analysis and
design. K.4.3 Computing Milieux, COMPUTERS AND SOCIETY, Organizational Impacts.
H.4.0 Information Systems, INFORMATION SYSTEMS APPLICATIONS, General. I.6.3
Computing Methodologies, SIMULATION AND MODELING, Applications. H.1.0
Information Systems, MODELS AND PRINCIPLES, General. | |||
| Goals and Processes: A Task Basis for Projects and Workflows | | BIBK | 237-248 | |
| Noel Craven; Dirk Mahling | |||
Keywords: DESIGN, MANAGEMENT K.6.1 Computing Milieux, MANAGEMENT OF COMPUTING AND
INFORMATION SYSTEMS, Project and People Management, Systems analysis and
design. J.1 Computer Applications, ADMINISTRATIVE DATA PROCESSING, Business.
H.4.0 Information Systems, INFORMATION SYSTEMS APPLICATIONS, General. | |||
| Conversational Conventions and Participation in Cross-Functional Design Teams | | BIBK | 250-257 | |
| Eleanor Wynn; David G. Novick | |||
Keywords: DESIGN, HUMAN FACTORS, LANGUAGES, THEORY H.1.2 Information Systems, MODELS
AND PRINCIPLES, User/Machine Systems, Human factors. K.6.1 Computing Milieux,
MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS, Project and People Management,
Systems analysis and design. H.4.0 Information Systems, INFORMATION SYSTEMS
APPLICATIONS, General. | |||
| Priority Workshops: Springboard for User Participation in Redesign Activities | | BIBK | 258-267 | |
| Kristin Braa | |||
Keywords: DESIGN, EXPERIMENTATION, HUMAN FACTORS, MANAGEMENT K.6.1 Computing Milieux,
MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS, Project and People Management,
Systems analysis and design. H.4.2 Information Systems, INFORMATION SYSTEMS
APPLICATIONS, Types of Systems, Decision support. H.1.2 Information Systems,
MODELS AND PRINCIPLES, User/Machine Systems, Human factors. K.6.1 Computing
Milieux, MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS, Project and People
Management, Training. | |||
| Such Easy-to-Use Systems!: How Organizations Shape the Design and Use of Online Help Systems | | BIBK | 280-288 | |
| Lisa M. Covi; Mark S. Ackerman | |||
Keywords: DESIGN, DOCUMENTATION, HUMAN FACTORS, STANDARDIZATION H.5.2 Information
Systems, INFORMATION INTERFACES AND PRESENTATION, User Interfaces, Training,
help, and documentation. H.5.2 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, User Interfaces, Evaluation/methodology. H.1.2 Information
Systems, MODELS AND PRINCIPLES, User/Machine Systems, Human factors. H.5.3
Information Systems, INFORMATION INTERFACES AND PRESENTATION, Group and
Organization Interfaces. H.4.3 Information Systems, INFORMATION SYSTEMS
APPLICATIONS, Communications Applications, Electronic mail. I.7.2 Computing
Methodologies, DOCUMENT AND TEXT PROCESSING, Document Preparation,
Hypertext/hypermedia. K.4.2 Computing Milieux, COMPUTERS AND SOCIETY, Social
Issues. | |||
| Applying Specialization to Process Models | | BIBK | 290-301 | |
| George M. Wyner; Jintae Lee | |||
Keywords: ALGORITHMS, DESIGN, MANAGEMENT, THEORY K.6.1 Computing Milieux, MANAGEMENT
OF COMPUTING AND INFORMATION SYSTEMS, Project and People Management, Systems
analysis and design. F.1.1 Theory of Computation, COMPUTATION BY ABSTRACT
DEVICES, Models of Computation, Automata. H.4.0 Information Systems,
INFORMATION SYSTEMS APPLICATIONS, General. | |||
| On Handling Exceptions | | BIBK | 302-310 | |
| Heikki Saastamoinen; George M. White | |||
Keywords: DESIGN, HUMAN FACTORS, VERIFICATION H.4.1 Information Systems, INFORMATION
SYSTEMS APPLICATIONS, Office Automation. H.4.0 Information Systems, INFORMATION
SYSTEMS APPLICATIONS, General. F.1.1 Theory of Computation, COMPUTATION BY
ABSTRACT DEVICES, Models of Computation, Automata. D.2.2 Software, SOFTWARE
ENGINEERING, Design Tools and Techniques, Petri nets. J.1 Computer
Applications, ADMINISTRATIVE DATA PROCESSING, Business. | |||
| Simulation and Analysis of Business Processes Using GOLOG | | BIBK | 311-322 | |
| Dimitris Plexousakis | |||
Keywords: ALGORITHMS, DESIGN, LANGUAGES, THEORY J.1 Computer Applications,
ADMINISTRATIVE DATA PROCESSING, Business. F.4.1 Theory of Computation,
MATHEMATICAL LOGIC AND FORMAL LANGUAGES, Mathematical Logic, Logic and
constraint programming. I.2.1 Computing Methodologies, ARTIFICIAL INTELLIGENCE,
Applications and Expert Systems. I.6.3 Computing Methodologies, SIMULATION AND
MODELING, Applications. | |||
| Software Engineering Process Model: A Case Study | | BIBK | 324-335 | |
| Gary J. Nutt | |||
Keywords: DESIGN, ECONOMICS, HUMAN FACTORS, MANAGEMENT J.1 Computer Applications,
ADMINISTRATIVE DATA PROCESSING, Government. H.4.3 Information Systems,
INFORMATION SYSTEMS APPLICATIONS, Communications Applications, Computer
conferencing, teleconferencing, and videoconferencing. H.4.2 Information
Systems, INFORMATION SYSTEMS APPLICATIONS, Types of Systems, Decision support.
H.1.2 Information Systems, MODELS AND PRINCIPLES, User/Machine Systems, Human
factors. | |||
| Designing Meeting Support Systems in a User-Centered Manner: The Case of the Helsinki Prototype System | | BIBK | 336-346 | |
| Petri Maaranen; Kalle Lyytinen | |||
Keywords: DESIGN, HUMAN FACTORS H.5.3 Information Systems, INFORMATION INTERFACES AND
PRESENTATION, Group and Organization Interfaces, Theory and models. H.5.3
Information Systems, INFORMATION INTERFACES AND PRESENTATION, Group and
Organization Interfaces, Evaluation/methodology. H.1.2 Information Systems,
MODELS AND PRINCIPLES, User/Machine Systems, Human factors. | |||
| TeamBox: An Exploration of Collaborative Interoperability | | BIBK | 347-353 | |
| Munir Mandviwalla; Peter Grillo | |||
Keywords: DESIGN, HUMAN FACTORS Categories and Subject Descriptors H.5.3 Information
Systems, INFORMATION INTERFACES AND PRESENTATION, Group and Organization
Interfaces, Theory and models. H.5.3 Information Systems, INFORMATION
INTERFACES AND PRESENTATION, Group and Organization Interfaces,
Evaluation/methodology. H.1.2 Information Systems, MODELS AND PRINCIPLES,
User/Machine Systems, Human factors. | |||