| Evolution of the Writer's Role | | BIB | 1-6 | |
| L. Chamberland | |||
| Getting "Dissed": Technical Communicators in Interdisciplinary Engineering Teams | | BIB | 7-24 | |
| J. Dyke; P. Wojahn | |||
| You Can Go Home Again: Successful Telecommuting for the Technical Communicator | | BIB | 25-38 | |
| B. L. Schmidt | |||
| Web Site Design: A Case Study in Usability Testing Using Paper Prototypes | | BIB | 39-46 | |
| H. M. Grady | |||
| Effective Prototyping for Usability | | BIB | 47-54 | |
| J. Hakim; T. Spitzer | |||
| Testing Documentation With "Low-Tech" Simulation | | BIB | 55-68 | |
| D. G. Novick | |||
| Technical Communication Degrees for the 21st Century | | BIB | 69-74 | |
| M. T. Davis | |||
| Transformations in Technical Communication Pedagogy: Engineering, Writing, and the ABET Engineering Criteria 2000 | | BIB | 75-80 | |
| J. M. Williams | |||
| Building Cross-Disciplinary Teams in Higher Education Institutions | | BIB | 81-86 | |
| A. Linder; A. Ibrahim | |||
| Cyberteaming: Developing the Online Educational Team | | BIB | 87-92 | |
| J. W. Gibson; D. V. Tesone; C. W. Blackwell; R. M. Hodgetts | |||
| Using Distance Education to Teach Introductory Multimedia Design and Production | | BIB | 93-98 | |
| T. Moran | |||
| Creation, Costs, and Management: The Measure of Full-Service Online Learning | | BIB | 99-110 | |
| P. Beam; M. Beam; B. Cameron | |||
| The Politics, Problems, and Practicalities of Serving as an Effective User Advocate in an Obstinate Organization | | BIB | 111-124 | |
| A. Gaal; D. Gillette; N. Sadusky-Krantz; S. Steward | |||
| User Web Browsing Characteristics Using Palm Handhelds for Information Retrieval | | BIB | 125-136 | |
| M. J. Albers; L. Kim | |||
| Editing to Improve Online Information | | BIB | 137-144 | |
| D. Bockus | |||
| High-Tech Publications Need Old-Fashioned Editing | | BIB | 145-154 | |
| J. Ramey; M. Miller | |||
| The Persuasive Power of Pathos in E-Commerce Web Design: A New Area for Research | | BIB | 155-160 | |
| W. Winn | |||
| Applying Culture to Website Design: A Comparison of Malaysian and US Websites | | BIB | 161-172 | |
| E. W. Gould; N. Zakaria; S. A. M. Yusof | |||
| Global Teamwork for a Global Resource | | BIB | 173-184 | |
| Deborah Hysell | |||
| A Corporate-Education Comparison Using New Technologies for Communication and Learning | | BIB | 185-190 | |
| P. Rubens; S. Southard | |||
| Reaction of Computer Savvy Users to Information on the Internet | | BIB | 191-196 | |
| B. K. Rubens | |||
| Corporate Intranets: Building Communities with Data | | BIB | 197-202 | |
| H. E. McNay | |||
| Journals in Professional, Technical, and Scientific Communication: Where Are We Now and Where are We Going? | | BIB | 203-204 | |
| G. F. Hayhoe; K. S. Campbell | |||
| Writing as Software Development: Making Meaning Before, After, and Of the Code | | BIB | 205-220 | |
| S. Lockhart; R. Mehrotra | |||
| A Unified Process for Software and Documentation Development | | BIB | 221-238 | |
| M. Priestley; M. H. Utt | |||
| Team Accessible Methods for Production of Safety Critical Hypermedia Documentation | | BIB | 239-252 | |
| R. M. Newman | |||
| An Information Age Paradox: Control versus Chaos on Managing Documentation Projects with Multiple Audiences | | BIB | 253-260 | |
| R. S. Dicks | |||
| I Have a Little List: The Ten Indispensables | | BIB | 261-268 | |
| M. Magyar | |||
| The Technical Writer as a Software Process Catalyst | | BIB | 269-280 | |
| K. V. Scott | |||
| A Peek Into the Past: 90 Years of Technical Communication | | BIB | 281-290 | |
| R. Blicq | |||
| Craft, Romantic, Rhetorical: Traditions That Have Shaped Our Identities | | BIB | 291-294 | |
| M. G. Barchilon | |||
| What Kind of Knowledge Gets Deposited in Textbooks? | | BIB | 295-300 | |
| B. Longo | |||
| Is More Beta Better? | | BIB | 301-308 | |
| R. Krull | |||
| But Can You Prove It? | | BIB | 309-314 | |
| R. Floyd | |||
| The Design Response to Usability Test Findings: A Case Study Based on Artifacts and Interviews | | BIB | 315-324 | |
| M. A. Rutherford; J. A. Ramey | |||
| Building a Team for User Centered Design | | BIB | 325-332 | |
| C. Barnurn | |||
| Information Modeling for Single Sourcing | | BIB | 333-342 | |
| P. Kostur | |||
| Creating Single-Sourced Tutorials | | BIB | 343-352 | |
| C. Stieren | |||
| Applying Cognitive Load Theory to the Design of Web-Based Instruction | | BIB | 353-360 | |
| S. Feinberg | |||
| Technology as a Tool for Attaining Music Cognition | | BIB | 361-366 | |
| D. Sonnenschein | |||
| Developing User Support Systems in Multi-Disciplinary Teams-New Opportunities, New Challenges | | BIB | 367-380 | |
| N. Kruithof | |||
| Teaming Together Apart: Emergent Patterns of Media use in Collaboration at a Distance | | BIB | 381-394 | |
| A. Graveline; C. Geisler; M. Danchak | |||
| Technological Mediation for Design Collaboration | | BIB | 395-406 | |
| C. Geisler; E. Rogers | |||
| Document Collaboration and Tacit Knowledge | | BIB | 407-418 | |
| J. Swarts | |||
| Investigating the Technology-Work Relationship: A Critical Comparison of Three Qualitative Field Methods | | BIB | 419-432 | |
| C. Spinuzzi | |||
| The Ecology of an Online Education Site in Professional Communication | | BIB | 433-442 | |
| M. Zachry | |||
| Publications Management from an Ecological Perspective: Three Documentation Case Studies | | BIB | 443-452 | |
| T. Means-Zachry | |||
| Guidelines for Writing HTML Help | | BIB | 453-462 | |
| L. Abraham; S. Dyer; S. Hackell | |||
| Making Sense of Step-by-Step Procedures | | BIB | 463-476 | |
| M. Steehouder; J. Karreman; N. Ummelen | |||
| The Paragraph: The Weak Link in Technical Communication? | | BIB | 477-482 | |
| S. Murphy | |||
| Elucidative Programming in Java | | BIB | 483-496 | |
| K. Normark; M. Andersen; C. Christensen; V. Kumar; S. Staun-Pedersen; K. Sorensen | |||
| Writing for Adaptable Documentation | | BIB | 497-508 | |
| E. Berglund | |||
| Making Complex Document Structures Accessible Through Templates | | BIB | 509-520 | |
| F. Gatzemeier; O. Meyer | |||
| What you Installed is What you See: Help Navigation in Modular Software Products | | BIB | 521-534 | |
| R. Green | |||
| Learning and Building Strategies With Computer Games | | BIB | 535-540 | |
| R. Grice; L. Strianese | |||
| Documentation Meets Version Control: An Automated Backup System for HTML-Based Help | | BIB | 541-548 | |
| R. Green | |||
| Automating Software Documentation: A Case Study | | BIB | 549-558 | |
| M. Magyar | |||
| A Why-What-How Tool for Development and Documentation of Operating Procedures | | BIB | 559-570 | |
| D. G. Novick | |||
| Expanding Information Accessibility: Combining Process and Procedural Information, and using Multiple Access Routes in HTML Help | | BIB | 571-580 | |
| C. Williams | |||
| Exploring Navigational Patterns on the Web | | BIB | 581-592 | |
| D. Zimmerman; P. Walls | |||
| Meeting the Needs of Users: Toward a Semiotics of the Web | | BIB | 593-606 | |
| K. L. Smart; J. Rice; L. Wood | |||
| Rescuing an Endangered Species and Modifying It for Survival in a New Millennium: Migrating CBI of an 8th-Century Poem to a 21st-Century Environment | | BIB | 607-610 | |
| J. Weise; T. Tambasco; A. Parcero | |||
| The Migration to Electronic Documents at OCLC | | BIB | 611-622 | |
| Tip House; Deb Lewis | |||
| A Case for Monster Media | | BIB | 623-630 | |
| D. E. Hailey | |||